Judge.me Product Reviews App
All reviews
Fantastic support! Very patient and super helpful - took care of the request and explained all the specifics. Very helpful support. Love the app.
Standard systems weren't working to get DNS and DMARC set up properly so our requests were landing in junk. I wasted 10+ days pressing the "check status" button to verify the DKIM and return path - all to no avail. Once I reached out to support, got resolved quickly - thank you!
Thank you for sharing your experience, and we're glad our support team was able to resolve the issue quickly once you reached out! We're genuinely sorry, however, that you spent over 10 days trying to verify your DKIM and Return-Path records without success. We understand how frustrating this must have been, especially after involving your IT team to make the necessary DNS changes, only to be left without clear confirmation that they had worked. The verification process should be much more straightforward, and you shouldn't have to rely on support to complete what should be a simple setup. We've followed up with you directly and shared your feedback with the relevant team to help improve the verification experience and prevent similar frustrations in the future. Thank you again for your patience and for recognizing our support team's assistance. We're happy everything is working now and remain available whenever you need help.
We're sorry that your experience with Judge.me hasn't met your expectations. Since your review didn't include any comments, we've reached out personally to better understand what went wrong and how we can help. We understand you've experienced some frustrations with the app in the past, and we appreciate you giving us another chance. We haven't heard back yet, but our support team remains available 24/7 to help with any issues or improvements you'd like to make. Thank you again for your feedback. We hope to have the opportunity to make your experience a better one.
Very responsive to questions, even on the free plan!
We love using Judge.me on the our Shopify site! The workflow is so easy, it functions very well with Shopify, and it's helped us to better connect with our customers regarding their experience.
Amazing app and team, Kima is very helpful
Atencion perfecta, lo recomiendo!
Great product + help a lot on my DTC site!
Nem opsætning, billig app i forhold til udbyttet og altid hurtigt & god support
Not the clearest to use and some things could do with tweaking to appear visually 'nicer'. Had help from 'Mohamed' on the chat with a little problem which he sorted quickly and efficiently. Thanks Mohamed.
Thank you for sharing your feedback! We're glad to hear that our support team was able to help you quickly and efficiently. We're sorry that some parts of Judge.me haven't been as intuitive or visually appealing as you'd expected. We understand how important it is for the app to be easy to use and for its widgets to fit naturally with your store's design. We've reached out personally to better understand which features you've found confusing and what you'd like to improve visually. Our widgets offer several customization options, and we'd be happy to help you make the necessary adjustments. We genuinely appreciate your suggestions, as they help us identify where the app could be improved. Thank you again for your feedback and for recognizing our team's assistance. Our team remains available to help make your experience with Judge.me even better.
Best review app I've come across with unbelievably quick and effective sales support. Would highly reccomend.
Soulaimaine was great. too early to judge the app itself as only justi nstalled but so far so good.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.