All reviews

Rating Breakdown

  • 5
    98% (34,881 ratings)
  • 4
    2% (551 ratings)
  • 3
    0% (46 ratings)
  • 2
    0% (30 ratings)
  • 1
    0% (110 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Dec. 8, 2020

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Using app

5 months

Total reviews

1

Average rating

3.0

3 / 5 Share

Oct. 15, 2020

amazing thank you so much....................................................................................................................................................................................................................................................................................................................................................................

Store

nexus

Using app

About 2 months

Total reviews

13

Average rating

4.8

3 / 5 Share

June 3, 2020

I installed the app due to no performance, I did not get any results; not one single review from 120 emails that was sent out. I did like the app but, cannot justify paying for an app that did not perform. I want to point out that I was on chat with "Ceasar" and find the customer service 5 stars.

Using app

28 days

Total reviews

2

Average rating

2.0

Developer Reply

Hi, Founder and CEO of Judge.me here. Very sorry to hear this, that's definitely not the performance we want for our customers. We've reached out to you to see how we can help with optimizing conversion rate. Hope to talk to you soon!

3 / 5 Share

April 2, 2020

Unfortunately, the app does leave its code on the site after uninstall, But the support team responded very quickly and they've removed it within minutes.

Using app

7 minutes

Total reviews

1

Average rating

3.0

3 / 5 Share

Aug. 19, 2019

App doesn't support Review Widget Automatic Placement inside the Tab section. I am using Shoptimed theme and if I make any changes to the theme, Review widget gets duplicated or pop-up out of the tab section. The team has to disable automatic Review Widget placement and if I make any changes to the theme, I have to request the support team for manually placing the widget inside the tab section.

Using app

2 months

Total reviews

2

Average rating

3.0

3 / 5 Share

Dec. 21, 2018

The app works fine with displaying and collecting reviews. It however, is not have full customization as advertised. There is an email in there that gets sent, and you have no control over it. If you edit a product review, it sends the customer a link to approve or deny the review, which in my opinions can lead to unnecessary conflict as a customer doesn't always understand why something would get pulled out of a review.. and they get upset. If the customer clicks the link in the email and doesn't approve your edits, the review gets published as is, live. The review could contain their personal information, or swear words, or things that are NOT product related, or something else completely random that doesn't belong... so then your only option is to just archive the review so it goes away. Totally unnecessary situation. And you can't turn this email notification off. It will exist and email your customer without your approval. I can already choose not to publish a bad review if I wanted, which is not the reason I don't want this email sent. I don't want it sent because it leads to customer confusion and possible anger because they might assume you are trying to manipulate their review. I would change this to 5 stars if I had that option to disable that email... because everything else with the app is awesome.

Using app

Over 1 year

Total reviews

3

Average rating

3.3