Judge.me Product Reviews App
Collect unlimited product reviews, star ratings, testimonials
Rating
5.0
feedback
35,953
chart
#161
All reviews
Review RSS Feed
Oct. 3, 2024
Store
My Store
Using app
2 days
Thank you for your feedback! We noticed your rating doesn't include comments, and we'd love to know more about your experience to understand how we can improve. If you have any specific concerns or suggestions, please feel free to share them with us.
Sept. 14, 2024
Little complicated to erase the test review but nice
We're very sorry to hear that you were having issues deleting your test reviews. Our team has reached out to you to see how we can help with the process. Hope to connect soon!
Sept. 13, 2024
Overall the styling of this app is pretty old, it looks like it's been created in the 2010s. If you want to have it look modern prepare for some serious CSS rewriting and even JS hacking. The support is good, but it just seems like the architecture behind this was bad from the start and everything custom needs a workaround. The translation part is pretty bad, I've got a store in both english and romanian and the translation just doesn't sound romanian. There is no way to adjust the translated texts in the review widget, you have to either accept the default translation or write custom JavaScript to intercept those texts and change them in the page. Doing that causes a flicker where you see the initial text first, then the it quickly changes to your text. You just need to hope the client doesn't notice. The multi-language review emails allow translation, but you can only set change the text. The product title, which is outside your control, stays in the language set in the admin(EN in my case). So you end up with an email in romanian with products titles in english. There is currently no way to change this at this point. This app is just not made for stores that use more than one language at the same time. Found all this after spending about 3 weeks of my extra time customizing it.
Thank you for your detailed feedback. Our team is working on adjusting the Romanian based on your suggestions. In the meantime, hope the workaround works out well. For the product titles in the review request emails, while we have had this on our radar, we haven't yet found the best way to make this happen. We'll continue researching this subject and keep you updated with the progress. If you have any other suggestions, we're all ears!
Aug. 30, 2024
start using it. not sure how it will turn out later
Using app
13 minutes
Total reviews
1
Average rating
3.0
Thank you for choosing our app! We're confident it will meet your expectations, but if you have any questions or need assistance along the way, we're here to help 24/7. We look forward to hearing how it works out for you!
Aug. 16, 2024
Buena app, pero necesita de asistencia para dejar todo funcionando. en ese sentido, el set up es poco amigable.
Thank you for your feedback. Our app is compacted with features so it might not be the easiest to navigate, but our team is working hard to make sure it's more user-friendly. In the meantime, if you have any questions or concerns, our support team is available 24/7 to help!
Aug. 11, 2024
Awesome
Thank you for taking the time to rate our app. If you have any thoughts or comments to share, we'd love to hear them. Your feedback helps us improve and serve you better!
Aug. 4, 2024
Thank you for leaving us a review! We appreciate your time and hope you had a great experience with us. If there's anything you'd like to share or any feedback you'd like to provide, we're all ears!
Aug. 4, 2024
Nice App
Thank you for your review! We're glad you took the time to rate us. If you have any thoughts or comments to share, we'd love to hear them. Your feedback helps us improve and serve you better!
Aug. 4, 2024
Thank you for your review. However, we noticed your review didn't include any comments, but we hope your experience was a positive one. If there's anything specific you'd like to share, please feel free to reach out.
Aug. 2, 2024
Why can't I open the webpage? The web page shows: it might be temporarily down or it might have moved permanently to a new URL
Thank you for letting us know about the issue when opening the app. We have checked and there was no downtime around the beginning of August so it was a bit strange for this issue to happen. Our team lead has reached out to you to find out more information to determine the source of the issue. Looking forward to connecting soon!
July 4, 2024
Thank you for taking the time to leave a review! If there’s anything specific you think we could do better, please let us know. We're available 24/7 via live chat and email. Let's connect soon!
July 8, 2024
They recently made some changes to this app so that email reminders are not sent out anymore after the initial requests if there is no interaction with that email. The reminder wasn't even sent out to a customer who ended up opening the initial email a few days later That is crazy as the whole point of the reminders is to prompt the opening and interaction of the emails if they don't do so on the initial request. However, we can still ask their support to send out 1st, 2nd or 3rd reminders manually from their side even if initial request emails aren't opened so that's some consolation. There have also been some bugs in the email request history as a written review wasn't showing up in the status of emails, and requests were sent for accessory products in the order when it was all set just for the main product review. Anyway, overall it's quite a good app for review management.
June 18, 2024
Still learning about the app. Free plan looks very limited, but really good support!
Thank you for your review. We understand that you'd like to have more freedom in editing the custom email template. While that is available on the Awesome plan, we also have the default templates on the Free plan that allow users to use and make changes to the templates without being charged. Our team has also reached out with a trial to help you explore the custom template and other features in our Awesome plan. Hope it helps!
June 10, 2024
ho avuto un problema e sono stati rapidi nella sostituzione
Thank you for your review. Unfortunately, upon checking, we weren't able to find a previous conversation with you to identify the issue. Our team has reached out to see if there's anything we could help with. Looking forward to assisting you further!
June 3, 2024
Support is not satisfaction for me. Their solution is terrible. App review widget was worked until a few hours, we can't add the widget and don't display now. Also she is not so positive.
We're sorry to hear about your frustrating experience here. We have escalated your issue to our Support Lead who will be taking over your case and is investigating this further. We would need your help to accept our collaborator request so that we can support you in resolving this issue. We look forward to hearing from you!
May 29, 2024
There needs to be more ways to customize the coupon that is sent out using the app. There should be an option to apply it to certain collections only in case you have collections you don't want discounted (ie Clearance). Using a static coupon solves this, but then everyone can find that coupon using a coupon finder app, not just the person who leaves the review which defeats the purpose.
Thank you for your feedback! While we may not be able to apply coupons to specific collections, we are able to apply static coupons that are set up for specific customer segments which should address your concerns. Our team has reached out with a number of suggestions on how you can do so. We hope this helps! Please let us know if you have any other issues and we will be available to help!
Jan. 25, 2024
Great app and for free but it doesn't suit us because you can't send requests in multilanguage but you can translate the widget in multilanguage. There ıs a glitch I think. Anyway still it is one of the best option to start