Justuno ‑ Email & SMS Pop ups

Thanks for your feedback on your experience with Justuno. We are glad to hear that Miranda has helped your business grow. Justuno has several product improvements and new product features in the pipeline this year. Stay tuned to our website and social media channels for updates. We look forward to growing alongside your business.

We’re sorry to hear about your experience with our app. We aim to provide an enhanced product experience to all users. Justuno’s product team has been working on improving the overall user experience, including a best-in-class design canvas that allows you to build fully responsive designs, advanced onboarding tools, and a sleeker, modern UI. We have many more exciting feature sets being released with our new solution in the next few months. Please contact us if you’d like to get early access to our new solution, and our team will be in touch with you. Thank you for using Justuno.

We’re sorry to hear about your experience with our app during such a crucial time. We aim to provide the best customer service possible. Justuno’s product team has ramped up our usability research and our next product release enables the creation of promotions across all devices. We have many more exciting feature sets being released in the next few months. Thank you for being a valued Justuno customer.

Thanks for your feedback on your experience with Justuno Plus! It sounds like your dedicated strategist, Miranda, has helped you understand areas of improvement for email list growth. We'll pass along the kudos! There's always room to optimize and our A/B testing coupled with advanced targeting are the two levers to pull alongside your strategist. So happy to hear you're having success! We look forward to growing alongside your business with you 🚀

Thanks so much for your feedback! Glad to hear your Justuno Plus rep, SJ, has shown you the advantage of our advanced rulesets for segmentation. With all the conditions we have to select from you can get as granular as you'd like! Your investment in A/B testing is one of the best practices any marketer can do with Justuno to truly learn what text, design, or offer (% vs $) works well for the audience. SO glad to hear you're actively testing! Thank you for being a Justuno Plus customer - we look forward to growing alongside your business 🚀

Thanks so much for your feedback! Our support team is our #1 investment at Justuno and we're proud of the team's dedication to merchant success. Sounds like you're using two of our best-performing use cases: exit and upsell. Being able to get a sale from a would-be lost customer is easier than most merchants think! And upsells are so fun to tweak and tailor based on any combination of the Justuno advanced targeting rules. It seems you've found your winning combo! Thanks so much for being a Justuno customer - we're exciting to keep growing with you 🚀

Leads every day on Shopify and Wordpress! 👏👏👏 Sounds like you're taking advantage of our ability to live on multiple sites/different platforms and capture first-party data. Nice work! We're excited to grow along with your business and thank you for being a Justuno customer!

Thank you for your feedback! We’ve recently given a designer brushstroke to our pop-up templates. You can check these out in the Template Library section of your account. Not only are the designs upgraded, but the targeting rules are dialed in for different advanced use cases. Our team pushed this update last week so we encourage you to check it out! Templates like our two-step form (email and SMS capture) and SMS opt-ins have updated looks and compliance language. Plus, Q4 holiday pop-ups are also now available in the library. We’re continually making small UI changes to improve your experience. Keep your eyes open for some upcoming releases that will make using Justuno even easier for your team. Thanks for being a Justuno customer!

We ❤️ this review! Glad you are finding value in the CRO tools we offer. Even though you had someone else set it up for you: if you ever have a question you can browse our knowledge base here https://support.justuno.com/en and also submit a ticket if you ever need assistance. High fives to whoever assisted you with your Justuno account setup! We look forward to growing alongside your business with you 🚀

Thank you for your feedback! The stats you shared around cart abandonment and overall conversion increase are super! Justuno Plus has the best features (Commerce AI and Audience Sync) to increase your average order value (AOV) and improve customer acquisition costs (CAC). Your Justuno Plus Strategist will be your guide and it sounds like Miranda has done a good job! We'll pass along your kudos to her. Thank you for being a Justuno customer - we're looking forward to tackling this next stage of growth with you 🚀

Hi there, thanks for your feedback! Yuno and Jordan from our support team have reached out and ensured your promotions are up and running. We'll continue to follow up to make sure everything is running smoothly! Thank you for being a Justuno customer 😃

Thanks so much for your feedback! We are glad to hear that Justuno Plus is providing you with multiple strategy options to achieve better on-site CRO and will pass along your kudos to your Justuno Plus strategist, Miranda! Using Commerce AI for intelligent cross-sells and upsells is one of the main ways brands are using Justuno Plus. If you're boosting that with on-site messaging in banners and A/B testing the effectiveness of your on-site offers, you are 100% getting value out of our Plus features! We're looking forward to growing alongside your business more 🚀 Thanks for being a Justuno customer!

Thank you for your review! It sounds like you've unlocked the potential of our app features with Justuno Plus and having a dedicated strategist by your side. We've invested heavily in our Customer Success team to make sure our merchants are realizing the full potential of what our CRO suite can do - it's so much more than email popups! Thanks for being a Justuno customer and we look forward to continuing to grow alongside your business 🚀

Thank you for your review - glad your Justuno Plus strategist, Miranda, is supporting your business! We'll pass along the kudos. It sounds like you're taking advantage of different strategies with testing, visitor intent, and segmentation and that's exactly what we built our Plus plan to do. We're proud to be growing alongside you and appreciate your business. Thanks for being a Justuno customer!

Hi there, sorry you are experiencing issues. After checking with our team, it seems they received your request and responded to you but the email bounced. You'll need to whitelist [email protected] OR provide a different email address so we can connect with you directly. Here is the message that was attempted to send: Thanks for reaching out to Justuno support! This issue looks to be due to us not currently being installed on the site. To correct this you should just have to install the Justuno app in your Shopify dashboard following this: https://support.justuno.com/en/shopify-install If the app is already installed can you try deleting it and reinstalling it as sometimes on the initial install it can fail to add the embed code to the site. Hopefully this helps! If you still see issues after taking these steps please let us know.

Thanks for your review! So glad that your Justuno Plus rep is sharing knowledge and easy to collaborate with. Our goal with our strategists is to aggregate the trends, wins, things *not* to do, and overall strategy from across our entire user base then help advise customers like you. Being able to be more strategic with your lead capture is the first best step in optimizing your site traffic. We'll pass along your kudos to Steph! Thanks for being a Justuno customer 🤗

Thanks for your feedback! We love that you view us as a strategic *partner* to help your business succeed. Amplifying messaging, increasing customer engagement and overall conversion rate is exactly what we've been helping merchants do since 2010 and we're so glad your Justuno Plus strategist, Miranda, is helping you meet all those goals. We'll pass along your kudos to her 🤗 Thank you for being a Justuno customer!