Justuno ‑ Email & SMS Popups for Shopify

Justuno ‑ Email & SMS Popups

Collect more email and SMS with smarter and better popups
Rating
4.6
Feedback
647
Reviews
Chart
#292
Shopify

All reviews

5 / 5 Share
May 25, 2021

Justuno rules. It just rules. The customer service is reliable and thorough. they go above and beyond.

Store Using app Total reviews Average rating
IZ Adaptive About 2 years 12 4.1
Developer Reply

Thank you for your review and glad to hear your Justuno Plus strategist RULES! Our goal with our dedicated strategists is to help our customers go above and beyond in advanced targeting rules, segmentation, design, and strategy 🚀 Thank you for being a Justuno customer.

5 / 5 Share
May 21, 2021

Originally I thought this is just an app for creating popups, but it offers so much more. Our strategist Miranda has been really helpful at analyzing how to target our audience. I really appreciate the level of support I get from Justuno. Miranda answers our questions quickly, and there is always very quick response time with online chat support as well.

Store Using app Total reviews Average rating
Estella 9 months 5 5.0
Developer Reply

Thanks so much for your feedback! We will pass it along to Miranda. Our Justuno Plus strategists are here to help with supporting you through targeting rule setup, design, and overall strategy when you need it. And it sounds like it's been a good turnaround time for you 🙌 Justuno's support team is always on chat as you mentioned, so if you're ever in a pinch or need some quick advice, keep popping in our onsite chat!

5 / 5 Share
April 29, 2021

Justuno provides a robust selection of templates and tools that make it easy to manage implementing and A/B testing popups. I am very impressed with their AI powered upsell capability. As a very small business, I really appreciate the customer and account support provided by Zach Bailey. He is a contributing extension to my team and brings great ideas to the table.

Store Using app Total reviews Average rating
itBandz Knee Braces Over 1 year 1 5.0
Developer Reply

Thanks for your feedback! Sounds like your Justuno Plus strategist, Zach, is helping you push your strategy with A/B testing your offers and smart product upsells. We'll pass along your review to him 🙏 Our goal with the JU Plus strategists is to help businesses of all sizes get an extra set of eyes on their marketing and offer up expert advice based on our knowledge shared across all Justuno promotions. Thanks for being a Justuno customer and we look forward to growing more together 🚀

5 / 5 Share
April 21, 2021

I have used JustUno for 7+ years now and they are the best in the business for pop-ups. And I am writing this review in regards to their JustUno Plus service. Zach Bailey on the JustUno team has done an incredible job in helping us further push the envelope with improving our conversion rate. Their team gets to see what is working across numerous accounts and is able to offer strategy suggestions for us to implement. It has been a game changer for us.

Store Using app Total reviews Average rating
Tenth Street Hats Over 3 years 5 5.0
Developer Reply

Thank you for your review and for being a customer of 7 years - WOW! We'll make sure and pass your review along to Zach and are glad to hear your business is benefitting from having regular, dedicated support from a Justuno strategist. Our goal is to leverage the data from our entire platform in order for merchants like you to succeed and it seems like Zach's doing a good job of building strategies off of what we see working. Let's keep game-changing together 💪💪💪

5 / 5 Share
March 30, 2021

We've been on JustUno for quite awhile, but with our recent NYT feature we had to get serious, and quick. Took a leap and jumped into Justuno professional and it's been phenomenal. We may have just gotten lucky because Miranda G. understood our need to execute quickly and has done exactly that for us and more! The learning and high level thinking we've been able to do as a team has been a gamechanger for us. Highly recommend!

Store Using app Total reviews Average rating
Hometown Hero CBD Over 1 year 4 5.0
Developer Reply

Thanks for your feedback! Great to hear Justuno Plus is helping you execute efficiently and get campaigns up and active - Miranda is a rockstar! We appreciate your business and look forward to helping you scale quicker 🚀

5 / 5 Share
March 26, 2021

Very easy to use, instructions are clear! Using the free version at the moment and very happy with it.

Store Using app Total reviews Average rating
Gelau 2 months 2 4.5
Developer Reply

Thanks for being a Justuno customer! Great to know we're meeting your business needs.

1 / 5 Share
March 20, 2021

After installation, the app does not even open and I receive an error message saying "There's been an error. Check back later". Tried to send a message to support, but the chat did not work. Not good first impression.

Store Using app Total reviews Average rating
XBODY UK 10 minutes 33 2.2
Developer Reply

Hi there, sorry you were experiencing an error message after installation. Our support team has reached out to troubleshoot after we successfully tested your account and site in multiple browsers. Looking forward to your reply! In the meantime if you have any other issues visit https://support.justuno.com/en to create a ticket or browse our help articles.

5 / 5 Share
March 19, 2021

Great for designing popups and tracking conversions. The dashboard is great for managing multiple campaigns.

Store Using app Total reviews Average rating
Honua Hawaiian Skincare 5 months 10 5.0
Developer Reply

Thank you for this wonderful review, we truly appreciate it! If you ever have any questions, you know where to find us :)

5 / 5 Share
March 19, 2021

Justuno is amazing! It integrates easily with Shopify Plus, and it's easy to build unique customer experiences with popups. Justuno is worth the time investment and has a positive ROI almost immediately. The targeting and analytics options, along with the A/B testing functionality, make it easy to determine what's working and where the opportunities are. The user interface definitely has a learning curve. I would recommend partnering with their Professional Services team to have an expert that can help move creative assets and testing opportunities through the system quickly. Justuno makes Lead Gen easy and has rapidly allowed us to build our Email and SMS lists by offering a personalized discount. It's one of the most important integrations to consider on Shopify Plus.

Store Using app Total reviews Average rating
DripDropORS About 1 year 2 5.0
Developer Reply

We really appreciate your kind words, thank you so much! Happy sales!

5 / 5 Share
March 10, 2021

Very professional and high quality in terms of UI and functionality. Currently, using very simple features but looking forward to incorporating more advanced features in marketing campaigns

Store Using app Total reviews Average rating
Crown Cookware About 1 month 5 5.0
Developer Reply

Thank you so much, this means a lot to us here :) Please reach out to [email protected] if you need assistance!

5 / 5 Share
Jan. 4, 2023

AMAZING! I'd give them 10 Stars if I could. Seemingly endless options for timing & customizing popups. You can create different rules for popups for how and when to show them. Plus editing them is super easy and straight forward. Also important, they have mobile friendly display options. Oh and the Chat support is great. Miguel rocks! I'm no coding genius nor tech savy, but Miguel always takes the extra step to help me figure out the difficult stuff. Super fast responses, it's like someone is literally right there helping you. UPDATE: Just reminding everyone in 2023 we are still super happy with Justuno!

Store Using app Total reviews Average rating
Microfiber Wholesale About 2 years 8 5.0
Developer Reply

Thanks for the feedback - Miguel is a rockstar! We're looking forward to watching your business grow and happy to be a part of it.

5 / 5 Share
Nov. 24, 2020

I've used all of the major modal apps. I always end up coming back. JustUno has more of a learning curve. But it is by far the best if you want control and customization.

Store Using app Total reviews Average rating
Snow Teeth Whitening Almost 3 years 9 4.6
Developer Reply

Hi Snow team, Thanks for getting through the learning curve! We like to be as simple or as complex as marketers would like and are glad to know we've helped meet your business needs. We're always here to help! Thanks for being a Justuno customer :)

1 / 5 Share
Oct. 27, 2020

We've not had a good experience. We were trying to test out this app with our site but JustUno won't provide any support to help you get it working unless you use a paid version. Why would you pay for an app that doesn't work?

Store Using app Total reviews Average rating
Amino 12 months 10 4.2
Developer Reply

Hi there, sorry you had hiccups testing our app on your site. For all plans, we have 24/7 support via chat and our ticket submission system which are resolved within 24 hours https://social.justuno.com/support-ticket-submission Outside of our support channels, you can find tips on getting started with Justuno in our knowledge base. Here are a couple of articles on getting started and testing: • https://support.justuno.com/en/getting-started • https://support.justuno.com/en/kb-search-results?term=testing

1 / 5 Share
Sept. 8, 2020

HORRIBLE! I signed up for the professional service and it was far from it! There client service rep would miss meetings and come up with horrible designs that were subpar at best. I have requested a refund and canceled but they still charge my credit card month and month. $800 a month BE AWARE OF THIS SCAM!!

Store Using app Total reviews Average rating
1 / 5 Share
Aug. 12, 2020

This is a terrible app, they charged you without notice, and canceling the subscription plan is just a headache!

Store Using app Total reviews Average rating
Alieva 4 months 8 2.5
5 / 5 Share
July 13, 2020

We use Justuno for almost everything at Lovepray Jewelry, there are so many things that you can do with it, that will save you a ton of money in separate apps. www.loveprayjewelry.com

Store Using app Total reviews Average rating
Lovepray jewelry About 1 year 10 3.8
5 / 5 Share
June 30, 2020

Love it, definitely would recommend it! Very useful tool for marketing purposes. Thank you Justuno for your help

Store Using app Total reviews Average rating
M Ä H A & M O R E N A About 2 months 2 5.0
5 / 5 Share
June 4, 2020

Awesome customer support. I had a few questions upon setup and their chat agent was a rockstar. Keep up the good work!

Store Using app Total reviews Average rating
TMR Customs 40 minutes 7 5.0
1 / 5 Share
May 20, 2020

I installed this app and tried to use it but found it very difficult to use. Their templates are hideous and custom designing them was very hard. It also wanted really small photos vs other pop up ad apps. I uninstalled it the same day and have continued to get their emails despite unsubscribing over and over. DO NOT RECOMMEND

Store Using app Total reviews Average rating
Darling Marcelle 32 minutes 3 1.3
Developer Reply

Hello and thanks for your feedback. We are sorry to hear you did not have a great experience with us. We pride ourselves on our support, and would have loved to assist with any issue you may have had with our product. Additionally, I have made sure that you are now unsubscribed from our emails, and wish you best of luck with your store!

5 / 5 Share
May 20, 2020

I really like the app! Its been working really well for me, I'm surprised how many email captures you can get, and its nice that its integrated easily with google analytics. Customer support is really helpful and quick as well <3

Store Using app Total reviews Average rating
TrippyHippy Over 2 years 1 5.0
Previous Page 4 of 33 Next

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more.