Justuno ‑ Email & SMS Pop ups
Email & SMS Pop-Ups For Lead Capture & Personalization
Rating
4.7
feedback
2,342
chart
#402
All reviews
Rating Breakdown
Review RSS Feed
Jan. 3, 2021
I like this app a lot. It take a bit of time to learn but not bad considering the amount of customization it offers. It is even linked to Canva to make design even easier.
Thanks for your feedback! Great to hear you've found a level of customization that meets your marketing needs. While we aren't linked with Canva, we often get user feedback that our design interface has similarities in ease-of-use :) Thanks for using Justuno!
Dec. 10, 2020
Ridiculously expensive for what it is and customer support is terrible. I wouldn't recommend this app to anyone.
Hi there, sorry you found our pricing model to seem expensive. We provide all features on all plan levels (except our AI features) so that merchants of all sizes can take advantage of our CRO tools at a fair price point. Additionally, our customer service team is available 24/7 and we pride ourselves on providing helpful, actionable service. If you'd like an audit of your account and some guidance on getting setup/customizing your promotions, please contact our support via the chat tool on justuno.com or create a ticket here: https://support.justuno.com/en - we'd love to help!
Dec. 5, 2020
I use this app to work with my store. I really like the system. I use this app to work with my store. I really like the system
Thanks for being a Justuno customer!
Nov. 24, 2020
I've used all of the major modal apps. I always end up coming back. JustUno has more of a learning curve. But it is by far the best if you want control and customization.
Hi Snow team, Thanks for getting through the learning curve! We like to be as simple or as complex as marketers would like and are glad to know we've helped meet your business needs. We're always here to help! Thanks for being a Justuno customer :)
Nov. 24, 2020
Excellent app. Very detailed triggering options. Flexible plans to suit your needs. Best of all, excellent and responsive customer support! Chris
Nov. 17, 2020
App is full off popups, even Im an paid plan I don't have access to support. Minimum of 360€ in year, not good app.
Hi there, thanks for your feedback! For all plans, we have 24/7 support via chat and our ticket submission system which are resolved within 24 hours https://social.justuno.com/support-ticket-submission Outside of our support channels we have a great Academy full of step-by-step guides on requested use cases. You can view our courses here: https://www.justuno.com/academy/
Nov. 6, 2020
This seems to be the gold standard of pop ups. The design canvas takes the flexibility to a new level. Also has excellent customer service.
Oct. 27, 2020
We've not had a good experience. We were trying to test out this app with our site but JustUno won't provide any support to help you get it working unless you use a paid version. Why would you pay for an app that doesn't work?
Hi there, sorry you had hiccups testing our app on your site. For all plans, we have 24/7 support via chat and our ticket submission system which are resolved within 24 hours https://social.justuno.com/support-ticket-submission Outside of our support channels, you can find tips on getting started with Justuno in our knowledge base. Here are a couple of articles on getting started and testing: • https://support.justuno.com/en/getting-started • https://support.justuno.com/en/kb-search-results?term=testing
Oct. 18, 2020
I love this app! It's easy to use and easy to customize. I would love to see better options for abandon carts pop ups
Thanks for the feedback! We update our non-holiday templates a few times a year and update our holiday templates each month! Additionally, Justuno Plus customers get access to more templates both holiday and non-holiday (like abandoned cart promotions). You can learn more about Justuno Plus here: https://www.justuno.com/plus Thanks for being a Justuno customer!
Sept. 21, 2020
Great service great products. Recommend. Great service great products. Recommend. Great service great products. Recommend.
Thanks for being a Justuno customer!
Sept. 8, 2020
HORRIBLE! I signed up for the professional service and it was far from it! There client service rep would miss meetings and come up with horrible designs that were subpar at best. I have requested a refund and canceled but they still charge my credit card month and month. $800 a month BE AWARE OF THIS SCAM!!
Using app
About 2 months
Total reviews
6
Average rating
4.3
Sept. 2, 2020
incredible App! Very recommend! incredible App! Very recommend! incredible App! Very recommend! incredible App! Very recommend!
Aug. 22, 2020
the system had a glitch once and they solved it for me. This is a very good app and the team has been really helpful
Aug. 21, 2020
I use this app and it is very useful. It has a lot of tools and features. I recommend it to anyone. Thank you.
Aug. 12, 2020
This is a terrible app, they charged you without notice, and canceling the subscription plan is just a headache!
July 13, 2020
We use Justuno for almost everything at Lovepray Jewelry, there are so many things that you can do with it, that will save you a ton of money in separate apps. www.loveprayjewelry.com
July 1, 2020
We downloaded your app yesterday and as soon as we did we started to experience a serious speed issue with our website. After some hours we decided to delete it because we thought that your app was causing it. We never had any speed problem with our store since we downloaded the app. The problem is that even though we have deleted your app, the speed problem is still there. We have been talking with shopify assistance and they told us that sometimes even if we have deleted the app, it can leave behind a code that may cause the website to slow down. We reached with the app asistance and they quickly washed their hands in order to now help us.... We are so dissatisfied with the app and the service!!!
June 30, 2020
Love it, definitely would recommend it! Very useful tool for marketing purposes. Thank you Justuno for your help
June 4, 2020
Awesome customer support. I had a few questions upon setup and their chat agent was a rockstar. Keep up the good work!