All reviews

Rating Breakdown

  • 5
    80% (539 ratings)
  • 4
    13% (89 ratings)
  • 3
    2% (13 ratings)
  • 2
    1% (4 ratings)
  • 1
    4% (27 ratings)

Reviews with Text

  • 100% (672)
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5 / 5 Share

May 15, 2020

Perfect for our needs. Easy to design and dictate when and where we want informational pop-ups to happen. Super helpful app.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 13, 2020

Justuno is awesome! It has a LOT of options the allow you to do basically EVERYTHING you want. That said, it is kinda hard if you're not tech savy.

Store

Bangili

Using app

4 months

Total reviews

6

Average rating

4.3

5 / 5 Share

March 31, 2020

Set up of the pop-ups is not very intuitive, but their support is great. Will, Nestor, and Yuno made everything easier :) Their conversion analytics are very good.

Using app

5 months

Total reviews

25

Average rating

5.0

1 / 5 Share

March 23, 2020

Absolutely awful, had 2 pop ups (one desktop, one mobile) that I had set up that were enabled live that i thought were working for months and then I check the app and they are not I have missed out on hundreds of potential emails from store visitors by it not working as it should have.

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 19, 2020

A great company to do business with. We have been using them for about 3 years with great results. I would highly recommend

Using app

Over 3 years

Total reviews

6

Average rating

4.7

5 / 5 Share

May 12, 2022

We've been a JustUno Plus user for some time now. It is an outstanding tool that lets us present to right message to the right visitors at the right time. Miranda Galindo our account manager is knowledgeable in all things conversion and has been very helpful to increase our conversion rates and our ROI. Highly recommended and a total no-brainer, Justuno has and continues to pay for itself many times over month after month.

Using app

About 2 years

Total reviews

29

Average rating

4.8

5 / 5 Share

March 5, 2020

This is a great app to upsell, cross-sell and customize your users experience. Takes time to set up but builds a great buying experience for customers.

Using app

14 days

Total reviews

12

Average rating

5.0

5 / 5 Share

March 5, 2020

Justuno has really helped my business gain new email sign ups & so much more. Their customer support team has been super helpful in different areas that were needed.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

March 2, 2020

The customer service is really great and responsive. Thanks for the quick help when I couldn't figure out where I was stuck.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 26, 2020

Just Uno is the best! Not only does it have the best options for popups and cross-selling but their support team is literally incredible. I have been going back and forth with Nestor on support for a week because of a theme problem and Nestor helped me 10x more than the shopify team even could. So greatful for them!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

Have been using Justuno for over 6 months. They have great popups, and their seasonal banners and popups are extremely useful and definitely bring in a lot more sales and emails. Their customer service live chat is also great.

Store

Binoid

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

April 2, 2024

Miranda has been great to work with. Very attentive. She helped design banners for Black Friday and other sales which led to great performance. Also makes helpful recommendations. We have been using JustUno for several years. I highly recommend.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Congrats! Great to hear that Olivia is a great fit for your business and we appreciate the kind words! Please do not hestitate to contact her or any of us here if you need anything at all :)

5 / 5 Share

Dec. 11, 2019

This app is a MUST HAVE for anyone that wants to step up their pop up and banner game. Scheduling for promotions is easy, and building multi-tiered campaigns are super intuitive.

Using app

3 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the review and feedback, we appreciate you taking time out to write about us! We're only a few clicks away if you need us :)

5 / 5 Share

Dec. 11, 2019

JustUno is AWESOME! Their team is amazing to work with (especially Olivia)! The segmenting we can do with the app is a game-changer and should be in the toolbelt of all successful eCommerce stores!

Using app

About 1 year

Total reviews

16

Average rating

4.9

Developer Reply

We love to hear that we are making a difference for your company, thank you so much for taking the time to tell us about it! Olivia (and the entire team!) are always happy to help, please let us know if there is anything we can do :)

5 / 5 Share

Nov. 12, 2019

We've been using JustUno for quite some time and we love it! Highly recommended and easy to use! This has helped us to grow our email lists nearly 400%!

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for the review! We love hearing that you have had a great experience with us, and congrats on your successful email capturing! Feel free to contact us if there is anything we can do at all :)

5 / 5 Share

Oct. 29, 2019

Definitely the best pop-up app I've ever used. It took a moment for me to learn how to use the advanced rulesets to their full potential, but fully worth the time. The ability we now have to target pop-ups with incredible precision means that we don't overwhelm our returning customers with pop-ups they've seen before, and allows us to show relevant information and offers to new visitors. We're collecting far more emails and converting better than previously as a result. Highly recommend.

Using app

About 1 month

Total reviews

12

Average rating

5.0

Developer Reply

We are so happy to hear that we were the right solution for you! We really appreciate the kind words, thanks for the review! Please reach out if you need assistance with anything :)

5 / 5 Share

June 7, 2021

Great APP and also we are one proffesional plan, and Stephanie is great on helping us with all customizations we need!

Using app

Almost 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for your review! We are happy to help if you ever need anything, don't hesitate to contact us!

5 / 5 Share

Oct. 1, 2019

JustUno is much more than just a pop-up provider. The best way to think of JustUno is like a virtual store assistant who guides your visitors through the store, while understanding who they are, where they came from and what their past history is with your store. I started with the JustUno standard plan but after realising these guys were really focused on the on-site customer journey I upgraded to JustUno Plus and have got a tonne of value since. I have regular weekly calls with the super-helpful JustUno experts (shoutout to Olivia!) and they've helped me continually develop and optimise my store. Honestly, I'm really impressed by how each call reveals something else I didn't know could be done before. Not only have I made ROI many times over, but I've also saved a fortune on development costs and other apps because JustUno can be used in so many clever ways. For example, I've used it to create a mobile app-style navigation banner among other things. I can't recommend JustUno enough!

Using app

9 months

Total reviews

5

Average rating

5.0

Developer Reply

This is an awesome way to think of Justuno, thank you for the review! Happy to hear you are using Justuno in creative ways. If you have any questions, just reach out!

1 / 5 Share

Sept. 25, 2019

Horrible! The app does not even work and when I try to cancel my account I can't even do that. I try to reach out to customer care I can't even get a hold of them. DO NOT WASTE YOUR MONEY ON THIS GARBAGE APP!!

Using app

Almost 2 years

Total reviews

8

Average rating

4.5

Developer Reply

I can understand how frustrating this must have been for you, BergaMet North America. This is definitely not the experience we'd like to provide our customers, but I'm now showing that we were able to get things cancelled successfully. We're sorry to see you go!

5 / 5 Share

Sept. 20, 2019

Good integration, very useful! Their customer service is also very responsive and help quickly to set up targeting rules.

Using app

7 months

Total reviews

6

Average rating

4.8