Justuno ‑ Email & SMS Popups

Absolutely awful, had 2 pop ups (one desktop, one mobile) that I had set up that were enabled live that i thought were working for months and then I check the app and they are not I have missed out on hundreds of potential emails from store visitors by it not working as it should have.

A great company to do business with. We have been using them for about 3 years with great results. I would highly recommend

Great app for on site marketing tools! Support is super helpful and responsive and answered all my questions.

This is a great app to upsell, cross-sell and customize your users experience. Takes time to set up but builds a great buying experience for customers.

Justuno has really helped my business gain new email sign ups & so much more. Their customer support team has been super helpful in different areas that were needed.

The customer service is really great and responsive. Thanks for the quick help when I couldn't figure out where I was stuck.

Just Uno is the best! Not only does it have the best options for popups and cross-selling but their support team is literally incredible. I have been going back and forth with Nestor on support for a week because of a theme problem and Nestor helped me 10x more than the shopify team even could. So greatful for them!

Have been using Justuno for over 6 months. They have great popups, and their seasonal banners and popups are extremely useful and definitely bring in a lot more sales and emails. Their customer service live chat is also great.

Miranda has been great to work with. Very attentive. She helped design banners for Black Friday and other sales which led to great performance. Also makes helpful recommendations. We have been using JustUno for several years. I highly recommend.

We've been using JustUno for quite some time and we love it! Highly recommended and easy to use! This has helped us to grow our email lists nearly 400%!

Definitely the best pop-up app I've ever used. It took a moment for me to learn how to use the advanced rulesets to their full potential, but fully worth the time. The ability we now have to target pop-ups with incredible precision means that we don't overwhelm our returning customers with pop-ups they've seen before, and allows us to show relevant information and offers to new visitors. We're collecting far more emails and converting better than previously as a result. Highly recommend.

JustUno is much more than just a pop-up provider. The best way to think of JustUno is like a virtual store assistant who guides your visitors through the store, while understanding who they are, where they came from and what their past history is with your store. I started with the JustUno standard plan but after realising these guys were really focused on the on-site customer journey I upgraded to JustUno Plus and have got a tonne of value since. I have regular weekly calls with the super-helpful JustUno experts (shoutout to Olivia!) and they've helped me continually develop and optimise my store. Honestly, I'm really impressed by how each call reveals something else I didn't know could be done before. Not only have I made ROI many times over, but I've also saved a fortune on development costs and other apps because JustUno can be used in so many clever ways. For example, I've used it to create a mobile app-style navigation banner among other things. I can't recommend JustUno enough!

Good integration, very useful! Their customer service is also very responsive and help quickly to set up targeting rules.

I used this app to create pop up windows. It's easy to use and very effective. I liked a lot. For now im on the free plan

Very handy app. I use it to show an informative static banner at the top of our website about shipping info I want to highlight. I also use it for all my campaigns, for instance, to offer a discount code when people subscribe to our newsletter.

Be careful, it is not easy to cancel your account if you need to. I tried to cancel my account several times, it takes me two months to finally cancel my account. First time, when I contacted them to ask how to cancel account, I was told I can do it in my Justuno account easily. However, when I went to my Justuno account to cancel my account, actually, there is no way to do it. Then, I was told have to send request to cancel my account. I sent the email to them to ask 'Please cancel my account on July 9th, I do not need it anymore', two weeks later, I found I was still charged $299.99 on July 14th again. I contact them once I found that, they said they sent me an email to ask why I need cancel my account. Before I told them 'why', they would not cancel my account. They will not refund me for the payment they charged after I request to cancel my account. I have to wait until August 14th to cancel my account. Nothing they can do now. This is the worst experience I have never with the shopify app providers. This app price is super high, you may easily find an app to provide same function with 1/3 price or even free, very bad customer service. The sales man is very nice, but once you paid, you will be in a bad ass situation.

I switched my subscription plan form $49 to $29 and they charged me $49 for two months! They support is slow and unprofessional and I still haven't gotten any reply!

Amazing team - very helpful - shout out to Matt and Chris for getting things setup so quickly and answering all my questions. Above and beyond.

They were good for a while, but got very expensive and their customer service was very slow, nonrespondent at times, and disappointing. We found a different service that offers the same features we need and also does not ignore questions.

Great app for pop ups and converting customers with exit intent offers. Would highly recommend to anyone looking for an uptick there.