All reviews

Rating Breakdown

  • 5
    79% (1,861 ratings)
  • 4
    15% (346 ratings)
  • 3
    3% (64 ratings)
  • 2
    1% (14 ratings)
  • 1
    2% (58 ratings)
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5 / 5 Share

June 4, 2020

Awesome customer support. I had a few questions upon setup and their chat agent was a rockstar. Keep up the good work!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 4, 2020

Thanks for you help! So helpful and great services. Love all the possibility for our business :) Try an other app before and Justuno Pop are better for our needed.

Using app

About 21 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 3, 2020

I encountered some problems creating pop-ups on my store. I sought help from live chat and Jenna run through the entire setup process and waited with me to create the pop up for desktop and mobile. Thank you so much for your patience. I know I can count on you if I ever need help again.

Using app

14 days

Total reviews

2

Average rating

5.0

1 / 5 Share

May 20, 2020

I installed this app and tried to use it but found it very difficult to use. Their templates are hideous and custom designing them was very hard. It also wanted really small photos vs other pop up ad apps. I uninstalled it the same day and have continued to get their emails despite unsubscribing over and over. DO NOT RECOMMEND

Using app

32 minutes

Total reviews

2

Average rating

1.5

Developer Reply

Hello and thanks for your feedback. We are sorry to hear you did not have a great experience with us. We pride ourselves on our support, and would have loved to assist with any issue you may have had with our product. Additionally, I have made sure that you are now unsubscribed from our emails, and wish you best of luck with your store!

5 / 5 Share

May 20, 2020

I really like the app! Its been working really well for me, I'm surprised how many email captures you can get, and its nice that its integrated easily with google analytics. Customer support is really helpful and quick as well <3

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2020

This is a powerful App. Very well recommended. We have been using it consistently and we think we haven't reached its full potential yet.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

YOUSHOULDBESHOPPING.COM Says: We have NEVER seen or had such terrific support from ANY app we've ever tried or even currently using... The support folks here at JUSTUNO are patient & extremely helpful... So far - they have held our hand through the set-up process & being very exhausted from the past (2) weeks trying to get our store up & running, this has been very appreciative... A huge special thank you to Alice...!! >>> 5 Stars All The Way...!!

Using app

13 days

Total reviews

9

Average rating

4.8

5 / 5 Share

May 15, 2020

Perfect for our needs. Easy to design and dictate when and where we want informational pop-ups to happen. Super helpful app.

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 13, 2020

Justuno is awesome! It has a LOT of options the allow you to do basically EVERYTHING you want. That said, it is kinda hard if you're not tech savy.

Store

Bangili

Using app

4 months

Total reviews

6

Average rating

4.3

5 / 5 Share

March 31, 2020

Set up of the pop-ups is not very intuitive, but their support is great. Will, Nestor, and Yuno made everything easier :) Their conversion analytics are very good.

Using app

Over 2 years

Total reviews

25

Average rating

5.0

1 / 5 Share

March 23, 2020

Absolutely awful, had 2 pop ups (one desktop, one mobile) that I had set up that were enabled live that i thought were working for months and then I check the app and they are not I have missed out on hundreds of potential emails from store visitors by it not working as it should have.

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

March 19, 2020

A great company to do business with. We have been using them for about 3 years with great results. I would highly recommend

Using app

Over 5 years

Total reviews

6

Average rating

4.7

5 / 5 Share

March 12, 2020

Great app for on site marketing tools! Support is super helpful and responsive and answered all my questions.

Using app

7 months

Total reviews

7

Average rating

4.9

5 / 5 Share

May 12, 2022

We've been a JustUno Plus user for some time now. It is an outstanding tool that lets us present to right message to the right visitors at the right time. Miranda Galindo our account manager is knowledgeable in all things conversion and has been very helpful to increase our conversion rates and our ROI. Highly recommended and a total no-brainer, Justuno has and continues to pay for itself many times over month after month.

Using app

About 2 years

Total reviews

25

Average rating

5.0

5 / 5 Share

March 5, 2020

This is a great app to upsell, cross-sell and customize your users experience. Takes time to set up but builds a great buying experience for customers.

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 5, 2020

Justuno has really helped my business gain new email sign ups & so much more. Their customer support team has been super helpful in different areas that were needed.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

4 / 5 Share

March 2, 2020

The customer service is really great and responsive. Thanks for the quick help when I couldn't figure out where I was stuck.

Using app

Over 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

March 2, 2020

So far so good! I had an issue with my subscribe box and wrote through the live chat. They were quick to respond and so far very helpful :) excited to see what is to come!

Using app

28 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 26, 2020

Just Uno is the best! Not only does it have the best options for popups and cross-selling but their support team is literally incredible. I have been going back and forth with Nestor on support for a week because of a theme problem and Nestor helped me 10x more than the shopify team even could. So greatful for them!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

Have been using Justuno for over 6 months. They have great popups, and their seasonal banners and popups are extremely useful and definitely bring in a lot more sales and emails. Their customer service live chat is also great.

Store

Binoid

Using app

About 1 year

Total reviews

5

Average rating

5.0