Loox ‑ Product Reviews App
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Hey, thank you for your feedback. We noticed that you left a 1-star review without additional comments. We’re sorry to hear that your experience didn’t meet your expectations, and we'd love to learn more about what went wrong. If you’re open to it, please reply to the email we sent, we’d love the chance to make things right.
SON UNOS COMPLETOS ABUSIVOS!!!! CUIDADO SI ESCALAS PORQUE POR SUS HUEVOS TE COBRAN SOLO POR TRANSACCIONAR ORDENES, SON UNOS ESTAFADORES ENGAÑOSOS! CUIDADOOOOO
Hey, Omer from the Loox team here. I'm sorry to hear that the recent charge came as a surprise. We do our best to keep our pricing clear, with all details available on our website, Shopify listing, and within the app. I’ve reached out to you via email and would be happy to continue the conversation there and address any more of your concerns.
Die App ist super hilfreich und einfach mit zu arbeiten!
The service is absolutely terrible. I spend approximately $200-300 USD every month, and whenever I need to make changes, I contact customer service, but they always transfer me to their second-tier support team. Then I have to wait a very long time before I receive an email reply. The service is just awful.
Hey, thanks for taking the time to share your feedback. We are sorry to hear that your experience with our support did not meet expectations. Our goal is to provide clear, helpful, and timely assistance, and we take comments like this seriously. We have reached out by email to better understand what happened and to see how we can assist.
GREATEST REVIEW APP AND SUCH A GOOD SUPPORT TEAM - THANK YOU LAURENCE M FOR YOUR HELP - HAVE A MERRY XMAS
Rina was very patient and helpful. Thank you!
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