All reviews

Rating Breakdown

  • 5
    94% (6,803 ratings)
  • 4
    3% (233 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (22 ratings)
  • 1
    2% (123 ratings)

Reviews with Text

  • 80% (5,745)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 22, 2022

Tolle und optisch ansprechende App mit vielen Funktionen und Mehrwert. Bei einem technischen Problem konnte uns Aya vom Customer Support an einem Sonntag(!) innerhalb Minuten helfen und unser Problem lösen.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Enjoying it! Still writing more characters to fulfill a minimum review amount for this review now thanks.

Using app

3 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 22, 2022

I used this app to help me build up my business, with the needed tools so that I can succeed as a first time business owner.

Using app

14 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 21, 2022

A wonderful app and the customer service is always very helpful and responsive. I highly recommend. Thank you!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2025

Loox is a fantastic app. We can't imagine running an online business without it. The support is always extremely kind and helpful. Thank you Liz for your great professional and competent help today.

Using app

Over 3 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 21, 2022

Lo que buscas en una aplicación de este tipo, que sea sencilla, que funcione! Las reseñas son parte esencial de una E Commerce!

Using app

20 days

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 21, 2022

Most of the functions are good, but I hope to add a function, merchants can delete and distinguish the virtual comments uploaded by themselves

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 20, 2022

A little tricky to get started but so far so good. Customer service is fantastic. Jodel was a huge help!

Using app

About 9 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

Great customer service, Channelle helped me solve my technical problem with reviews, very quickly, super happy,

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2022

Das melhores apps de mercado para avaliações! Absolutamente nada de mal a apontar, fica muito bem no site!

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Very happy. easy to use and good intergrations. Extremely happy with the one-time generated codes given to customers. customer support very good and fast.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

We absolutely LOVE using LOOX! We have used a few review platforms over the years and none offer the features that LOOX does. It's easy to get reviews and display them to new customers. I highly recommend using LOOX over any other review company out there!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

David was fantastic. Helped me immediately and added the reviews under the product title. I've just started using this app but has loads of potential

Using app

9 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 18, 2022

I am enjoying having this app in my store, Aya has been really helpful when I've had questions regarding features. Quick to respond customer service and the app is easy to use.

Store

nohla®

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 17, 2022

Very easy to use and integrate with your Shopify online business. It helps a lot when other customers can see reviews of the product that they may be interested in purchasing.

Store

miyoart

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2023

The support is good and they have helped me fix problems I have previously faced with loox. There could still be better support for things like grouping products as one, because we often create new products (for the same item) for different ad campaigns. We would obviously still like the reviews to be linked from our main product. Loox support helped us achieve this with a work around, but I think it should be a feature of the app by default.

Using app

9 months

Total reviews

35

Average rating

5.0

Developer Reply

Hey, Sapir from the Loox team here :) I'm sorry to hear about your experience with Loox. Our support team is available 24/7 to help you with any questions that you may have via email. While the beacon present on your dashboard gives you the option to search for help articles, it can also be used to email us. I've personally reached out to you through our support email and would be happy to assist with the ​spam reviews you are referring to.

5 / 5 Share

Nov. 17, 2022

it's a good app. Why do i need to type a minimum of 100 characters Shopify ??? your forcing people to come up with stuff that's not relevant

Store

Decazi

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

Has worked great for our business. Dolev made an effort to help when we had a glitch and resolved it asap.

Using app

Almost 3 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

I have used the Loox app on my multiple stores and I'd say I highly recommend this app. It's super easy to use and offers lots of functionalities that increase the conversion rate. Recently, I got into some issues and contacted their support. Aya from their support team helped me to get the problem solved. And I must say she was super quick in response and understood my issue immediately and gave clear requirements. Aya was very friendly and cooperative. My 10/10 recommendation for this app an their support team!!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 16, 2022

Excelente aplicación por si quieres mostrar a tus clientes la experiencia de los productos recibidos.

Using app

12 days

Total reviews

5

Average rating

5.0