Loox ‑ Product Reviews App

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Chester was a huge help! I was a little confused about one part of getting our theme set up, and instead of spending a bunch time trying to figure it out, Chester took care of it in just a couple of minutes. Thank you!

What we were looking for, it suits our needs. The referral program is very interesting. The rest works as expected. EDIT: Overall, we’re happy with many aspects of the platform. However, a key limitation is that the photo review discount cannot be conditioned based on the product or category purchased. Whether a customer buys a low-cost item or a high-ticket product, they receive the same €20 discount. This lack of flexibility creates an imbalance for stores with very different price ranges. In addition, support hasn’t always fully understood our requests, which has made resolving this issue more difficult. Because of this, we are starting to explore alternative solutions.

I am not tech savvy at all! And I was having such a hard time figuring out how to add star ratings to my home page and collections page. I reached out to their support team, and Rain was super helpful from start to finish. The star ratings was added on the same day the request was made! 10/10 :)

Está muy muy bien y ayuda mucho a vender y reputación de la marca. Seleccionas, filtras, muy muy bien.

Chester, He was completely amazing, he helped us fix our problems literally within minutes of us sending him the staff access. I truly appreciate the speedy response. Chester, The best,

Great service and support from the Loox support team today getting my reviews page up and running, special thanks to IIan for his help and guidance today.

Great app, an important addition to the store. Nice automation. Had uploaded my old orders and and more than 4500 requests got triggered costing us more than $600. Ilan, was quick to resolve the query and refunded us the entire amount without us even asking. Great team and customer support. Really appreciate their honesty and promptness to solve the issue.

Thanks, Rain from customer service, for fixing a feature that stopped working after I changed the theme.

Très content de cette application que j'utilise sur la boutique de magiedubouddha.com Le système de remise offerte quand un avis avec photo est posté est apprécié de mes clients. Seul le fait de ne pas pouvoir répondre aux clients sans payer plus cher me déplait.

Plenty of good functionality whilst also not being overly complicated. Easy to install as well and customer service has been helpful when required.

top gentili Parlaci della tua esperienza con Loox Product Reviews & Photos Parlaci della tua esperienza con Loox Product Reviews & Photos

Thank you so much Ilan for your support Domerly!. Very efficient and professional as usually is the team of Loox product Reviews. Really I recommended 100%

Really great experience with Loox, better than Judge.me. Their tier 1 customer service didn't manage to resolve my issues, but their customer service lead and technical support engineer Ilan helped with custom code for my store.

Channelle was lovely and resolved my issue FAST! Great customer service. Happy with my experience with Loox

Installed the app and within 24 hours we had reviews flowing in! Wish we had installed this when we opened our Shopify store.

I am enjoying the app. We just implemented the upsell feature to test out. It is easy to install. I like it better than my previous review app.

great for my business! Helps let customers know that they can believe in the products. That is the way it is now in our industry ty

Loox has been a great addition to our website and customers love interacting with the app and reading other customer reviews. Aya was very helpful with customizing the widget on our website, excellent customer service. Many thanks!

I have been using Loox for my store for one day and WOW it has been a game changer! Easy to use and getting tons of engagement form our customers. Thanks so much for a great tool! #worthit