Loox: Product Reviews App & AI
Don't settle. Convert with visual reviews, superpowered by AI.
Rating
4.8
feedback
7,563
chart
#562
All reviews
Review RSS Feed
Nov. 7, 2021
Super helpful. Their customer service helped me several time. Their customer service helped me several time. Their customer service helped me several time. Their customer service helped me several time. Their customer service helped me several time. Their customer service helped me several time.
Nov. 5, 2021
easy integration. not sure about the pricing model but it is helping add some social proof so lets see if it helps increase conversions
Nov. 5, 2021
So far, I like that it is helpful with email marketing and building brand credibility. I hope to see that it continues to help our business grow.
Nov. 5, 2021
Still figuring out all the ways to use it, but it's been amazing to capture my customers' experiences.
Feb. 14, 2023
love it! customer service rocks i didnt know how to change the code and they did it for me... also, jodel has answered my questions really fast :)
Nov. 4, 2021
We are very satisfied with this great App! It works well and is perfectly integrated in our Webshop.
Nov. 26, 2021
I use this app to help me stay in touch in with my customers, and to capture reviews of products that were purchased. I totally love this app. I would recommend this app for your store needs! -PBC Billionaire
Nov. 4, 2021
Loox is a really great app for collecting and displaying real customer reviews. The process for the customer that is writing a review is really thought out and done like a little funnel. There support is really fast and helped me out when I had some questions.
Nov. 3, 2021
good but expensive for small business like myself. Should offer a free version so that small businesses can thrive.
Nov. 3, 2021
Support is quick and responsive. The app interface is easy to use and looks great for both front end and back end.
Feb. 7, 2022
The Loox support team is so helpful and responsive. They are always available to answer any questions and assist with any issues. What a great team!
Nov. 3, 2021
good. has really helped us obtain social proof. I like that the templates can also easily be personalised. Improvements still needed for searching past customers/orders to manually resend the review request with the already edited template, rather than having to start from scratch.
Nov. 2, 2021
LOOX will add so much credibility to your website. I highly recommend that anyone running a shopify store to add the app to your store!
Nov. 2, 2021
This app charged me $99 every month for less than 100 emails. They never notice me about this to change plan. And their tech team is very unprofessional, the style and position of the review star kept being incorrect and I had to email them repeatedly to update it.
Hey, Yishai from the Loox team here - I'm so sorry your experience with Loox was not what you expected, I know how stressful it must be to receive charges that you were not expecting. It seems that a few months ago someone on your team moved to the $99.99/month plan which caused these charges to be triggered every 30-days. Please note that a Shopify app cannot change a charge without the store approving it, and an email from Shopify confirming the charge should have been sent at that time. No worries, we are going to work with you privately to sort this out ASAP. In regards to the star ratings on your store; it seems that this was caused by another app integrated with Loox, which we have already worked together to help you display the stars how you wish. This should no longer change as the other app corrected the behavior.
Nov. 1, 2021
love the app. very useful and works well with our site........................................................................................................................................................
Nov. 1, 2021
Love Loox! It was easy to set-up on our website and has worked flawlessly to gain customer feedback with Social Proof.
Nov. 1, 2021
I really love how this app helps my site. I never realized how vital reviews are and this app does it all and then some.
Nov. 1, 2021
Great app overall. Seamless integration with our store and the customer support is there for you when you need help.
Nov. 1, 2021
I absolutely love this app! It has really helped our sales. It has also provided insight into the other solutions our product offers our customers.
Oct. 31, 2021
I am very happy with the app so far, although I think more options should be available on the Beginner plan.