All reviews

Rating Breakdown

  • 5
    94% (7,122 ratings)
  • 4
    3% (245 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (155 ratings)

Reviews with Text

  • 77% (5,831)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 1, 2021

I love this app. My customers love giving me feedback and use it regularly. Its the BEST!!!!!!!!!!!!!!!!!

Using app

7 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 1, 2021

The product is great, but the customer service is even more fantastic! They are quick to respond. One time, they went above and beyond to fix something not even related to their app. Highly recommend!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Starting to use this app now. Till now everything loox great. Will provide further feedback down the line.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2021

That app it's great, and everyone using knows. But what is the best of all, it's customer support. Fast, Knowledgeable and best of all, when I could not figure out what was wrong, they fix it! Extremely satisfied with the support I received! Customer support add review page and the star reviews on other 3 pages.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

As always excellent support helping me hide loox tags and making all the reviews show up on similar product pages.

Using app

Over 1 year

Total reviews

15

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

Great and fast technical support. Like all applications, at the beginning you have to ask for help from support since you need adaptations with your theme, do not be scared, contact them and in a matter of hours you have it solved. In prestashop you could be waiting for the app technician for 2 weeks without answers. As for opinions, I've been in use for a few days but it's going great and it's optimized so that the web is just as fluid as when you don't have the app. Very good job, I could only ask that the essential and basic options be merged since a freelancer is a bit expensive to pay more than 10 euros per month, otherwise, fantastic work, thanks Loox.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2021

I think the initial set up is better, more in-depth, and even simpler than the other few I've tried. This has the most options and website best integration. It also looks the best. Glad I switched.

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 7, 2023

friendly and fast customer service- Tamarry was amazing to help me to solve the issue I was having. Best review app!

Using app

Over 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Sept. 27, 2021

Great app and great customer service. They are always here to explain and help if there is any issue. I definitely recommend it.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2021

he usado la aplicación y en el primer mes me empezó a dar excelentes resultados con el tema de confianza, pero lo que mas me ha funcionado es el tema de los referidos!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2021

J'aime bien l'application simple pratique mon seul problème est qu'elle est en anglais pensez à faire une version française

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2021

A few days using Loox and already seen conversions. This is by far a superior reviews app to others.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2021

good product, good service, good experience LOLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLLL

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

Excellent support from Jodal & Team in manually installing Loox into my website. Easy to use app, recommend to everyone.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 25, 2021

I really love the customer support helping me set up the app to work as intended. I just switched from another review app after 4 years, because this one has a photo option as well as the look of the display is nicer.

Using app

16 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

When we asked for the implementation of star rating, we received an immediate response. We were able to do what we wanted to do! Thank you!

Using app

4 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

Loox is our fave reviews app so far, interface is user friendly and the support team is very ...supportive!

Using app

7 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 23, 2021

App works perfectly and does exactly what you'd expect of it. I've used it for years and I've never had an issue with it.

Using app

About 5 years

Total reviews

6

Average rating

4.3

5 / 5 Share

Sept. 23, 2021

Great so far! It helps gain trust for prospective customers and you can edit it in so many ways so it fits seamlessly with your website and branding

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 22, 2021

So far so good. First day on the app and have been able to setup and integrate with EcomSolid and Smile.io which has been super helpful

Using app

1 day

Total reviews

7

Average rating

5.0