Loox: Product Reviews App & AI
Don't settle. Convert with visual reviews, superpowered by AI.
Rating
4.8
feedback
7,579
chart
#502
All reviews
Review RSS Feed
March 20, 2021
The best-looking product review app I have tried so far. A little bit more expensive than the others but worths it.
March 18, 2021
It's been great to display our reviews. Really happy with the integration and how it looks on our website. The support team was helpful as well
Oct. 11, 2022
Great app to collect reviews. works perfectly and easy to set up. photos are also really important!! Support was great and helped me to set up the star rating on google! Chester helped me well also.
March 18, 2021
easy to use and navigate. Set up steps are well explained. Integration is also easy adding code was a breeze
March 17, 2021
Amazing app and support. Loox drives a lot of sales for my brand, it very intuitive and generates reviews like crazy
March 17, 2021
Great app, great customer support! Add app to your store with confidence! The customer support is really very professional and considerate.
March 16, 2021
I love this app soooo much!!! I really enjoy how easy it is to navigate and how I am able to integrate with different apps too!
March 16, 2021
why are you showing here a 9.99$ price while you want to charge 14.99$ once we install the app???? looks kinda scammy to me
Hey, Yoni from Loox here. The $14.99 price is for the Reviews + Referrals basic plan. The $9.99 Reviews plan is available if you don't select "Reviews & Referrals" on the top of the page. Please consider updating your review, as it is misleading and incorrect. Thank you, Yoni
March 15, 2021
I like the aesthetic approach to reviews and it's really easy to use. I also like that it sends the review emails for me and I don't have to worry about that at all. Also, the coupon for a photo review option is great.
March 15, 2021
Gave decent results for price during trial and first month. Now it's says I've run out of review sends after just 2 days and what I get from that is just about 10 reviews. When I bumped up the next level, Within a few days, I got the same message, that I'd run out. Currently looking for alternatives . It's fine if that's their pricing, but they definitely show more results during their trial and initial and then want to force you to pay way more to get results thereafter. Very disappointing.
Hey, Yishai from the Loox team here - I'm so sorry you're disappointed in your experience with Loox recently. I'd be happy to clear a few things up and try to explain what happened :) Generally speaking, Loox offers a one-time bonus to send review requests to past customers free of charge regardless of how many emails are sent. This might be the reason so many reviews came in during your first month of Loox, as free emails were sent to your customers going back to orders 90-days before Loox was installed. In regards to recent performance, I can see that you recently moved to the Advanced plan which offers 500 review request emails per month which might be less than your monthly order volume and hence was exceeded faster than expected. With that said, I can see that you received more than 150 reviews in the last 30 days which is fantastic! In any case, we contacted you privately through our support channel to explain everything in more detail, we're more than happy to help you get the most out of your Loox subscription.
March 15, 2021
amazing app. great way for my clients to leave reviews which I've seen my web traffic increase with customers images. easy to use
March 15, 2021
After just a few days of installment, Product reviews started coming really quick. Tech support is extremely good and helpful.
March 15, 2021
Early days but the app is lovely to let customers send in images of their purchase. It makes them feel part of the Subbytech family.
March 15, 2021
Thank you, all is working perfectly! it helps us very much! the best thing is the possibility to add the photo!
Dec. 12, 2023
Amazing app, drives a ton of conversions through the interactions perspective customers have with the photo reviews and helping to drive second and third orders with the discounts given as incentives to post a photo review. We are also using the photo reviews for marketing purposes so all in all tons of value from this app for a very reasonable price. Highly recommend. Great customer service as well. Had trouble getting ratings shown in collections and they got it done in under 24 hours.
March 13, 2021
I used this app for reviews. If you can afford it I highly recommend it - Its a great app and works well - I especially like that it shows all the reviews under any product...Rather than just the product specific review under that particular product.....I'm a new store and can't afford the $35 monthly but hope to come back to this app someday soon!
March 12, 2021
Since I opened my eshop, I think this app is the best I've experienced ! Very easy to use and understand. The design and the features are very nice ! The support team is very responsive and efficient. Thank you for this app !
March 12, 2021
It did what I wanted and looking forward to engaging with customers to use it. The support was fantastic. The only reason I am giving it four stars is that for the look and feel consistency it would be good if the customisation (advanced plan) of the reviews was applied to the carousel in the same way as to where else the reviews appear (product page, side widget)
March 11, 2021
I've only been using Loox for a few days but so far I'm loving it! It was super easy and quick to get everything set up (less than 10 minutes). My customers said it's super easy to leave reviews. I love that they can upload a photo to their review if they want. Everything looks great on the site. SUPER fast customer service with a random question I had. Loving it!
March 11, 2021
Ottima app per collezionare recensioni, disponibile anche in lingua italiana. Prezzo mensile giusto. Consigliata!