Loox ‑ Product Reviews App
All reviews
I use this app to help me stay in touch in with my customers, and to capture reviews of products that were purchased. I totally love this app. I would recommend this app for your store needs! -PBC Billionaire
Loox is a really great app for collecting and displaying real customer reviews. The process for the customer that is writing a review is really thought out and done like a little funnel. There support is really fast and helped me out when I had some questions.
good but expensive for small business like myself. Should offer a free version so that small businesses can thrive.
Support is quick and responsive. The app interface is easy to use and looks great for both front end and back end.
The Loox support team is so helpful and responsive. They are always available to answer any questions and assist with any issues. What a great team!
good. has really helped us obtain social proof. I like that the templates can also easily be personalised. Improvements still needed for searching past customers/orders to manually resend the review request with the already edited template, rather than having to start from scratch.
LOOX will add so much credibility to your website. I highly recommend that anyone running a shopify store to add the app to your store!
This app charged me $99 every month for less than 100 emails. They never notice me about this to change plan. And their tech team is very unprofessional, the style and position of the review star kept being incorrect and I had to email them repeatedly to update it.
Hey, Yishai from the Loox team here - I'm so sorry your experience with Loox was not what you expected, I know how stressful it must be to receive charges that you were not expecting. It seems that a few months ago someone on your team moved to the $99.99/month plan which caused these charges to be triggered every 30-days. Please note that a Shopify app cannot change a charge without the store approving it, and an email from Shopify confirming the charge should have been sent at that time. No worries, we are going to work with you privately to sort this out ASAP. In regards to the star ratings on your store; it seems that this was caused by another app integrated with Loox, which we have already worked together to help you display the stars how you wish. This should no longer change as the other app corrected the behavior.
love the app. very useful and works well with our site........................................................................................................................................................
Love Loox! It was easy to set-up on our website and has worked flawlessly to gain customer feedback with Social Proof. Thanks to Jen C for the support!
I really love how this app helps my site. I never realized how vital reviews are and this app does it all and then some.
Great app overall. Seamless integration with our store and the customer support is there for you when you need help.
I absolutely love this app! It has really helped our sales. It has also provided insight into the other solutions our product offers our customers.
I am very happy with the app so far, although I think more options should be available on the Beginner plan.
Very easy to integrate and the reviews are formatted beautifully on various pages. Even switching to a new theme was easy. Great support too!
Much better than some of the alternatives so far even though I'm only one day in. Great interface and easy to use.
i really love loox it is easy to use and one of the best apps that integrate with my site with no issues. If really recommend loox to those who want a great experience from a solid app.
é muito importante obter avaliações dos nosso produtos, e dar um acompanhamento de pós-venda, coma LOOX isto é feito de forma automática.
I think it is only right that I leave a review of the app that gets me reviews! As a shopify store owner, conversion is everything and having especially video/ photo review functionality is imperative for this. With the added fact that these reviews literally dance around your store it has truly helped with my conversions and I would definitely recommend this app to those who are struggling to convert store sessions into actual sales. Its a yes from me.
This app does a great job of displaying my reviews and customer images. It is actively helping us sell to more customers.
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