All reviews

Rating Breakdown

  • 5
    94% (7,144 ratings)
  • 4
    3% (248 ratings)
  • 3
    0% (32 ratings)
  • 2
    0% (24 ratings)
  • 1
    2% (154 ratings)

Reviews with Text

  • 77% (5,845)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 21, 2019

Customer support has been very responsive so far to fix all the minor glitches and to make sure everything is working as intended. Back end user interface is also easy to navigate!

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 18, 2021

Wonderful! Jodel was so helpful!!!! Thank you so much for helping me integrate the stars. I reached out to Jodel because the coding wasn't working and they fixed it under 24 hours.

Using app

Over 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 15, 2019

The app was very easy to use. I selected only the reviews I want to show for the item on my store. Excellent!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2023

I received a quick response from Chester when I spotted a problem, and the issue was resolved in no time. This excellent level of customer support has always been there when you need it, so once again, thanks Chester, I'm a very happy bunny :)

Using app

Over 3 years

Total reviews

19

Average rating

4.9

5 / 5 Share

Oct. 12, 2019

It was easy to install and has great features to to build a genuine community... Love it. Great job.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 11, 2019

Way cheaper and better than yotpo, thank you for the sweet platform, this will help drive more people to make conversions!!! :)

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2019

I think this app brings a lot of value to my online store. I now have tonnes of. reviews from my customers

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2019

Great and simple app easy to use and follow. They are always improving. Best Reviews app for a great price too!

Using app

37 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

This app is great, the reviews are working already with customers leaving photos, brilliant app thank you.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2019

Amazing app! It does what it says and is super easy to use! Every shop should have it! The good thing is

Using app

8 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2019

App is great. We are using it on https://greenwhey.fr if you want to see how we use it live. It's fully automated, clients receive an email when they receive their order. We have collected many review so far, most of them are now with photos thanks to the photo reminder (also automated) wich is great for social proof. We also use the widget on homepage + the carrousel and it's quite a powerfull tool. Thanks!

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 21, 2019

I switched to this app b/c a previous app I was using was not working. It would collect reviews but wouldn't post them. This app is much better, less expensive, easier to use, more features and the support is great. I reached out with a technical concern and they responded and fixed it within 24 hours.

Using app

3 days

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 16, 2019

Great review software and it definitely supports the features that I needed for my store. The prices are a little higher than others but worth the extra fee.

Using app

43 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 16, 2019

Goood Goood fantastic well done good greatGoood Goood fantastic well done good greatgtreatGoood Goood fantastic well done good great very well

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 15, 2019

I used this app to help me get reviews. I will get sales now, I think. It looks like it will work well.

Using app

20 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 15, 2019

Switched over to LOOX after having an average experience with another app. The pricing is amazing for any size business and the fact that photos are included has made a huge difference to my business in a short time of implementing it. Their support is also amazing.

Store

KYNAH

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2019

The Best App Ever! :) Thanks a lot for making it so easy to use! I had experience with normal app before but they are not comparable to Loox! :)

Using app

Almost 2 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 9, 2019

I have used the standard product reviews app with Shopify for almost 1 year. I was doing a little more research on review apps. LOOX has completed all of my needs and wants for a review app. This does not include my conversion rate. WOW! This is a miracle and a dream come true. On top of that, the customer service is AMAZING. Do this trial app, get reviews, build trust, and build your BUSINESS with LOOX!!!!!!!

Using app

27 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 5, 2019

App works great, would highly recommend this app to anyone who needs customer photos to add value to their site. Also works great with Pinterest.

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Sept. 2, 2019

Great customer service. I needed help putting in the code b/c my store liquid code wasn't as straightforward as the example Loox gives. They had someone contact me w/in 5 days and fixed in! Uploading reviews is super quick and reviews are live on the site w/in seconds.

Using app

20 days

Total reviews

15

Average rating

4.9