Loox ‑ Product Reviews App

Great experience, great after sale service. I recommend without any hesitation, the best review app for shopify.

My customers love the feature! It's so easy to use! It have helped increase my sells. I highly recommend it.

This app really helps us to collect reviews, which is really important for us and our clients. Thank you guys

All I can say is that Loox is a game changer and a must have for any store! Being able to have social proof and the ability to offer coupons for customers to submit photos is key! Here's a hint..... the fastest way to get the initial reviews and especially those most important photos is to offer them a discount coupon that is impressive. Don't mess around with 15-20% coupons but offer them something like 35% Most won't turn that down, and you can then lower it once you have some social proof, which is priceless!

I just made a request to the Loox customer support team to help clean up a CSS issue that was only tangentially related to their software - they had it fixed in under 3 hours. Amazing tech support. I highly recommend these folks.

I think this app is mazing and it really helps customers leave reviews. Easy to use, effective and an attractive addition to our site.

Best Review app I have used. The only thing I'd say is... (and i know this may defeat the point) I would like to have the option to provide a discount for a 4+ star review even if the customers hasn't posted a photo. Reason being, poeple do everything on the go now so they might want to leave a quick review whilst on the train for example but not in a postion to take a photo, then later forget. If im being blind and this feature is available please let me know. Thanks

Great App, got mi first client reviews in no time with photos of my products. Exactly what I needed for new costumers to trust us.

We haven't had it long, but it seems like a good solid app and we got a bunch of reviews in no time. Also, very helpful customer service.

I have only made good experiences with Loox. The app is amazing and the support is even better...Thank you for improving my store!

This app has been great, I cannot recommend it enough. I was a customer of Trustpilot's paid membership for 2 years in which I was charged well over thousands of pounds. After their service degraded in early 2020 (the removal of third-party integrations) they attempted to drastically increase my annual cost in 2021, their service was not worth it. After searching for a replacement service, "Loox" caught my eye - and I have not looked back since. The application has integrated with my website perfectly, as well as third party integrations like "Smile". I have no intention of leaving "Loox", I think their plans are very reasonably priced and the quality of the application is fantastic. Keep up the great work "Loox" I can't wait to see what other features you implement over the coming year! - J

Absolutely love it and it has helped convert many customers for us as pictures paint and thousands words!

Love loox and their support team! Couldn't ask for a better app and support, would defo recommend!!!!!

Thanks a lot loox. I've doubled my sales within a month because of you guys. Keep up the good work..

They're support team has been AMAZING. I was using YotPo, but they did not have some features that I felt like I NEEDED, so I needed to find an alternative very quickly. (*the feature was simply sending out manual emails to customers who did not receive an email because it surpassed my monthly order limit. Not only does Loox give that feature at its lowest plan, I also received free review requests as an onboarding perk that did not contribute to my review request limit.) After installing the app, I opted to immediately email Loox's support team instead of going the route of figuring everything out myself since I was on a time crunch and the Loox support team was insane. I can't tell if they have 24-hour service or something, but holy moly they were ON TOP OF IT. I got all of my questions answered very thoroughly and so far we are having a good time!

This app has made it a seamless process for gathering honest reviews from customers. I highly recommend this app!

Loox Product Reviews was easy to integrate and immediately provided relevant and insightful feedback for our customers. Customer service requests have been promptly and diligently managed.

Quick and Easy. Customer Service is great. Love this app alot, actually helps increase sales. Highly recommend.

good to use and support is easy to access to provide the solution. great app in market for reviewing.

very nice app, easy to use and looking amazing on my website, they have great support team and i like the reviews widget look