Loox ‑ Product Reviews App
Convert more with visual product reviews, superpowered by AI
Rating
4.8
feedback
7,641
chart
#451
All reviews
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April 7, 2026
April 7, 2026
Mary did a great job answering all of my questions. I think this is the best reviews app on Shopify.
April 7, 2026
The installation was seamless with the assistance of the app proving step by step guidance. Very easy and ready to see it work with Love, Karma Marie!
April 7, 2026
April 7, 2026
April 7, 2026
We’ve had a major issue with Loox referral codes adding duplicate items to cart that customers can’t remove. Reported months ago with proof, still not fixed. Cost us sales and returns. Support treated it like a new issue. Not recommended.
Hey, thank you for taking the time to share your feedback. I’m really sorry to hear about your experience. I completely understand how frustrating this situation must have been, especially given the impact on your sales and returns. I was able to locate your previous conversation with our team, and I can see that we followed up on your inquiry, but we haven't heard back afterward. We’d truly appreciate the opportunity to revisit this with you. If you’re open to it, we’d love to continue the conversation and address your concern. Just reply to the email we sent privately or contact us at [email protected] , and we’ll do our best to make things right.
April 7, 2026
We've used this app for years and would highly recommend. Has great tools and they are always looking to improve and add new features.
April 6, 2026
April 6, 2026
Ive worked with Loox for a few months now and its been solid, its a bit pricey but the price is worth the extra buyers it'll bring you. Leogen, a member of the customer support team was very helpful and replied instantly to my questions when I needed help with something.