All reviews

Rating Breakdown

  • 5
    72% (620 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (791)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 26, 2025

Very good customer service. Dean was able to trouble shoot and find the issues. All was resolved in good time. Thanks again Dean! Chat soon.

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2025

Using app

About 2 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

March 26, 2025

Paul is Helpful

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

Good support by TROY

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2025

Karol was super helpful! Thank you!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 21, 2025

Dean from Mailchimp support was very helpful. Great app for your business. Must have.

Using app

Almost 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2025

Troy was great

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

Karol is helpful

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

I am having trouble connecting this app to Shopify, but the customer service agent, Tiana, has been wonderful in helping me figure things out! Having great customer service makes all the difference in difficult technical situations, so thank you!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2025

Would highly recommend Mailchimp with Shopify use. The team is always ready to help with any questions - Paul was especially helpful with my concerns thanks!

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 28, 2025

Thank you for resolving all my doubts, I made quick progress with your support!! (:

Store

LAGO

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 17, 2025

Dean really helped me today. He solved my problem right away and was polite and courteous. Great support! Thank you Dean!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2025

Mortimer was so very helpful in answering all my questions! Everyone at Mailchimp is always so willing to help. We appreciate all the help.

Using app

12 months

Total reviews

18

Average rating

4.9

5 / 5 Share

March 13, 2025

Raphael was amazing at helping me through my issues!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Good to know there are people on the chat that genuinely care

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2025

Paul has been helping us solving our question with friendly, quick and easy to understand, thank you :))))

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

March 12, 2025

Great support! Thanks

Store

ZODIAK

Using app

31 minutes

Total reviews

3

Average rating

4.7

5 / 5 Share

March 17, 2025

I finally can chat with customer service on a free plan regarding my mailchimp app for Shopify! It was about time you guys @ Mailchimp! I got LORI and she was very knowledgeable and super friendly. YAYYYYYY!!

Using app

Almost 6 years

Total reviews

4

Average rating

4.5

5 / 5 Share

March 11, 2025

CLARISSE is a great support specialist - she reassured me and helped answer my questions.

Using app

Almost 6 years

Total reviews

2

Average rating

5.0