Mailchimp Email SMS Marketing

NADZ was really helpful. Thank you for all your support with setting up the app on Shopify

Support for the app is exceptional. MARZ thoughtfully resolved a tricky issue for us in a single chat and made sure everything was working perfectly. It's rare to find this level of customer support these days!

Rhedd was a great help!

Its super easy to use, thanks for helping me Seph

NADZ was amazing. Jumped on the chat with me after getting disconnected twice, which was my fault. She also helped investigate my issue, which was actually rather complicated. Thank you!

Nadz was a great help for me to add the custom email subscribe form to the website!

The CS support (JEAN) is very helpful. Jean solved the technical problems and responded very quickly. It is rare to have such a good CS service!

Jean was amazing! She answered all my questions and was super friendly.

I've been using this app and it's very easy to navigate but I had issues with the integration of the app and my online store but i had a very good experience with customer support (Sher). I'm hoping for smooth workflow from here on in.

Awesome support team!

Very helpful, Nadz explained everything thouroughly and was able to solve my issue.

Spoke to Mary who was so helpful! Really took the time to walk me through everything I needed and had me up and running in no time!

Amazing support from Seph - couldn't be better

Seph vom Support war sehr bemüht und freundlich. Als Kunde hatte man das Gefühl, gut aufgehoben zu sein.

Hi CYRUS, I just wanted to take a moment to sincerely thank you for your support. Your guidance and assistance have been incredibly helpful, and I truly appreciate the time and effort you’ve taken to help me. It’s always reassuring to know that I can count on your expertise whenever I need it. Thank you again for your support!

Nadz mas the best Assistant! really love her Job and attitude

Fantastic experience! Thanks so much MARY

I had a really helpful support session with Nadz while setting up SMS sync between Shopify and Mailchimp. I was confused about why my SMS subscribers weren’t appearing in Mailchimp, even though they were opted in within Shopify. Nadz clearly explained how SMS consent works, why the sync wasn’t happening automatically, and the difference between phone numbers and actual SMS-marketing consent inside Mailchimp. She walked me through the correct process and clarified how to properly collect opt-ins using Mailchimp SMS forms. What I appreciated most was her patience and clarity. She answered all my follow-up questions (even the ones I thought were silly!) without making things complicated. She made a slightly technical issue feel straightforward and manageable. Thank you, Nadz, for making the process simple and stress-free!