Mailchimp Email SMS Marketing

Seph helped us with a couple of issues with the MailChimp integration, as well as how to set up the discount after the double opt-in message. We ran into some issues, but she kept on trying to resolve the issues and in the end, the issue was resolved. Thanks, Seph!

Really appreciate your support and resolutions Cyrus. Please do not send any more notifications of chat history - two is enough - the TICKET is closed now cheers.

SEPH was great and helped me solve the issue with out double tagging. They took their time and figured it out. Thanks so much!

Mary was very helpful and polite

Lori in support was fantastic when we had an issue!

Today's support from Cyrus was fantastic. He was patient with me and walked me thru all the steps until everything was set. Great teamwork between both of us to get things organized. Wish I could get Cyrus everytime I am in need of help!

Nadz, was very quick to respond and gave me detailed instructions on how to fix my problem and continued to correspond to solve the issue. Thank you.

I'm still learning about the app as a new user, but so far pretty intuitive and easy to use app. Would love to have more flexibility and options with the email creation, but once I learn more maybe i will discover more features. Also, I have received very good support and help from Cyrus whilst having an issue with Shopify connection.

Troy was very helpful - thank you

Great help from Rhedd. He helped clarify an issue I had.

Thank you Seph

Juvy was very helpful & walked me through my issues.

Rhedd was very helpful with my concern about pausing my account. I feel as though I have paid into this account without using it, so I need to know how to pause it to learn more about how to use the app for my business. Rhedd assured me that I would not be charged until I restart my account. The representative's knowledge, patience, and kindness were very satisfactory and helpful.

TROY hatte sehr viel Geduld mit mir und konnte mein Problem mit mir lösen, Vielen Dank dafür!

Cyrus is best!

Great customer service experience -- even at 3:00AM! Thanks to Troy for stepping up and helping me work through some start-up issues.

Jean

Very useful, and great customer service! Marlyn was super helpful and friendly. So nice to get help from a live person rather than AI responses or articles.