All reviews

Rating Breakdown

  • 5
    56% (317 ratings)
  • 4
    8% (46 ratings)
  • 3
    7% (40 ratings)
  • 2
    6% (33 ratings)
  • 1
    23% (129 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

March 29, 2019

I am going to beg everyone to take a closer look at your data after installing this app. I have had quite spotty performance with ShopSync over the past 5-7 days. The initial install was seamless with all data syncing just fine. No problems with the baseline — the problem is going forward. I am using a plain-vanilla install of the Debut theme. The vast majority of my new subscribers are not porting to Mailchimp and there is just no rhyme or reason that I can discern with respect to which new subscribers will sync and which will not. In an effort to fix the problem, I uninstalled the app and re-installed it more than once between March 21 and March 25. On March 27 I had to force resync to get my new subscribers to move over to my list in MailChimp. However, all data for a test purchase through the Shopify site did port to Mailchimp just fine as well as data from a real purchase just today. On March 28, 71% of my new subscribers did not sync to Mailchimp. Today, March 29, over 60% of my new subscribers have not synced to Mailchimp. If the sync is supposed to be running continuously in the background, it does not seem to be working for me.

Using app

About 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi Rosary Habit, thank you for the feedback. We wanted to let you know that we examined the store's submissions to Mailchimp and we're seeing some compliance-related errors coming from their API. Since we don't store data on our servers, we're unable to see the emails related to these errors. With that said, resyncing from time to time may be exacerbating the problem and we recommend reaching out to Mailchimp's support team right away to inquire why some emails aren't making it over. Otherwise, customer data will sync over as advertised using the ShopSync app if Mailchimp allows it.

5 / 5 Share

March 29, 2019

Seeing as the official Mailchimp app is being removed, this app just saved the day! Synced up perfect so I can still use my Mailchimp. Thank you.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2019

Does what it says it does and very useful for syncing to Mailchimp. I didn't want to move to a Shopify exclusive email marketing platform and this app helped us remain email marketing platform agnostic.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2019

Looks great, just started using in replacing with the obsolete mailchimp app. OPHERTYCIOCCI www.ophertyciocci.com

Using app

4 days

Total reviews

24

Average rating

4.9

5 / 5 Share

March 28, 2019

Works quite well. Am very grateful for the fact that it's free, plus I don't think I'm the only one who has considered switching platforms following Mailchimp's decision to leave this platform, and the irony that a colossus like Mailchimp is actually retaining customers thanks to someone else's hard work. I only hope this app remains free or relatively cheap - because it's the only thing keeping us going with Mailchimp Thank you

Store

MARNIN

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

March 28, 2019

Great little app now that Mailchimp have ended with Shopify, so simple to integrate and use.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2019

This app is a lifesaver! I started using this app before Mailchimp ended its relationship with Shopify because the automatic syncing never worked with Mailchimp. I am going to continue using this app with my Mailchimp account because their customer service is wonderful and the free price tag is even better - especially since I am just starting out. Thank you, ShopSync!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2019

So far so good. I was glad that this app stepped in to bridge the new gap between Shopify and Mailchimp.

Using app

5 days

Total reviews

4

Average rating

4.3

5 / 5 Share

March 27, 2019

I use this app to sync Mailchimp with Shopify ever since they shut down their app. It works alright.

Store

ROFS

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2019

Easy to download and easy to set up. So far everything is going well! I recommend using the app. Hope everything continues to go smoothly!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 27, 2019

Helpful App. Does exactly what it says it does. Works well with mailchimp. No issues yet. I recommend it at the moment.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2019

Works as advertised. Great solution for all Mailchimp users who are having a problem with Mailchimp's decision to abandon its Shopify app.

Store

SVORN

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 26, 2019

Excellent alternative to official Mailchimp integration :) It also has all needed features for my store.

Store

NÒIR

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 26, 2019

In light of the mailchimp & shopify partnership ending, I was looking for a cheap way to continue using mailchimp. I have a small list and a small business so free is best for me! This app was super simple to install and worked seamlessly. No flooding email lists & my automation campaigns I have set up continued to work properly. I would recommend this app to all small businesses who are looking for budget friendly options. It doesn't add any extra steps to your email marketing with mailchimp.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2019

Glad to have a free app to mitigate the Shopify/Mailchimp negotiation issues. I was skeptical to install ShopSync at first, since I saw many reviewers mentioned issues with old automations re-triggering. Before I installed this app, I paused all of my Mailchimp automations, then ran the installation, and everything was set up and is working as expected. I had none of the issues the others were talking about. I also ran some test orders, and everything is working exactly like it did with the native Mailchimp app. The only difference I saw was that in an order detail, you can't see if a customer subscribed to your list. Not a deal breaker at all, just a minor thing I've noticed.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2019

A great app with absolutely painless installation - quick and easy with no problems. It even found 250 subscribers our previous integration had failed to add to our main list. Thanks ShopSync!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2019

After decision of Mailchimp to leave Shopify i decide to ue ShopSync. At the moment i'm very happy regarding this solution. I advice this app at all.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2019

The ShopSync app is a 1:1 replacement for Mailchimp for Shopify, but instead of using Webhooks, it utilizes Mailchimp's API and syncs new data in real time. It does the same stuff and it's way faster. 1. Disconnect your Mailchimp for Shopify connection within Mailchimp on the connected sites page 2. Pause your E-Comm automations 3. Install and connect ShopSync to the same Mailchimp list. 4. Create new replacement automations connected to the same connected list. You'll need to recreate any Abandoned cart automations (single or series), the follow up on purchase automations, and any others that are relying on a store data (new orders, abandoned carts, etc). You can save the old E-Comm automation emails as templates in Mailchimp so you won't need to redesign anything when recreating your automations. Additionally, if you're familiar with Postman and Mailchimp's API, then you can make a GET request for your Mailchimp account to /ecommerce/stores and this will return your store ID. After that, you can make a GET request to /automations and check for any automations in the response that are associated with a different store ID, then you will know exactly which automations you need to rebuild.

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

March 25, 2019

I was very happy to find this app when Mailchimp pulled out of Shopify. I downloaded the app, followed the prompts and like magic my Mailchimp was connected and worked exactly the same. I created an email and sent it to my email list just like always. I am very happy to see a FREE offer as well. For a small business selling Mommy & Me Fashions this is very important. Thank you ShopSync. Very happy. Pamela, MomMeAndMore.com

Using app

Over 4 years

Total reviews

13

Average rating

4.7

5 / 5 Share

March 25, 2019

I was very happy to find this app. It was very easy to install and set up and sync. I had imported a lot of bot sign ups so I decided to force a re-sync after reducing the list and it went smoothly. Luckily I started with a fresh list on Mailchimp so I didn't have any automation surprises:)

Using app

8 months

Total reviews

22

Average rating

4.5