Mailchimp Email SMS Marketing

Mailchimp has been a great tool for our store and a successful marketing channel. We recently experienced an issue with data synchronization, but Nadz provided prompt and helpful assistance.

Cyrus has been very helpful and kind to try and resolve my queries. THANK YOU

Seph is amazing great help

JAY ANN was really helpful

The company is too big - all fake accounts - very poor service - nothing is honest or transparent - Yes - you have reached out - but still have no answer and are blaming Shoptify -

Rhedd was very helpful with my sync query, thank you Rhedd

The support Jay Ann is nice.She solved my issue so quickly.

Paul was my online support person... he was super helpful & walked me through the steps I needed to take patiently and effectively. He helped me troubleshoot an issue that I had spent days trying to fix on my own. I'm really grateful to have this type of service... I try to be as tech as possible but sometimes things are just outside my skill set. It's awesome to know that MailChimp have people like Paul to help us when we need! Thanks heaps :)

overall I think mailchimp is a good email platform. There are things that are missing that I assume they are working on such as phone number collecting in pop-up forms, and even ensuring real phone numbers and emails are submitted in a form before showing the discount code. Not a fan of the forms as of right now, but I do like how easy it is to build emails and set everything up. I am going to keep it for the free trial and see how it goes. I did work a lot with David who was SUPER helpful with getting things set up and answering my questions on the form stuff. Vey much appreciated his help!

Lovely, professional yet personal and answered my questions clearly.

Marlyn was a great help getting this set up. Excellent customer service. Very patient and kind. Absolutely stellar experience.

Jay Ann was quick and helpful. Thank you!

David was very helpful and followed up even when we got disconnected to make sure my problem was solved.

JEAN in customer service helped me with integrations to Shopify :)

Rafael was really helpful and solved my problem immediately! I had an issue with Contact syncing and very happy with how Rafael handled the issue.

Seph in chat customer service is wonderful. patient, kind, just great customer service.

Support on this app was fantastic - Very quick to respond, helpful and polite. Thanks Rhedd for your help :-)

Support is really quick and helpful. Huge thank you to Cyrus for handling my ticket.

Jay Ann was very helpful and quick with responses