All reviews

Rating Breakdown

  • 5
    79% (924 ratings)
  • 4
    6% (74 ratings)
  • 3
    3% (37 ratings)
  • 2
    2% (24 ratings)
  • 1
    9% (102 ratings)

Reviews with Text

  • 93% (1,084)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 11, 2025

Rafael was very polite. Even he did not have the answers I need he try to help me.

Store

renlisu

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 11, 2025

Lori was very helpful and is taking my concern further to the app developers to see if they can resolve my issue as it was not possible to resolve it all in the online chat.

Store

MamaOwl

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 9, 2025

DAVIDs da goattt

Store

Ransma

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2025

David - has been super helpful in getting our concern resolved and our business utilize Mailchimp SMS Marketing

Using app

About 1 year

Total reviews

3

Average rating

4.7

1 / 5 Share

June 7, 2025

They are removing free features one by one so I am removing the app. Look after people on the way up guys.

Using app

Over 3 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there! We'd like to get more information about the features you've utilized. Let us know by emailing [email protected] so our team can best understand your workflows and provide suggestions.

5 / 5 Share

June 6, 2025

awesome support service. Dean was beyond helpful. After I was disconnected multiple times, Dean came back and guided me through app integration setup. Give this guy a raise

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

David was great. Thanks for the help

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

Dean did an excellent job helping us today regarding discount codes.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

David was exceptionally helpful today!

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

Dean was really helpful and took time to properly look into my issue. Saved me a lot of time and frustration! Great service.

Using app

About 6 years

Total reviews

3

Average rating

5.0

1 / 5 Share

June 5, 2025

it sucks

Using app

About 6 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thank you for your feedback. Please do get in touch with our integration experts via [email protected]. We're here to help!

5 / 5 Share

June 4, 2025

Dean has been amazing on the support team! Super fast response time and he's helped me solve some bugs and problems we were having with syncing issues.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Dean was not able to solve my problem, because it's probably not actually a Mailchimp thing after all, but he was persistent in trying, even after I accidentally disconnected the chat twice!

Store

GCSEN

Using app

Over 5 years

Total reviews

2

Average rating

5.0

4 / 5 Share

June 3, 2025

Great, quick and knowledgable customer service. Have used MC for years without too many issues. Thanks!

Using app

About 6 years

Total reviews

4

Average rating

4.3

5 / 5 Share

June 3, 2025

Troy - listened well and sorted my problem.

Using app

Over 3 years

Total reviews

2

Average rating

4.5

5 / 5 Share

June 2, 2025

Super helpful and very quick

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 2, 2025

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2025

David helped me resolve my issue immediately.

Using app

About 24 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2025

DEAN ROCKS

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 29, 2025

Happy about the prompt, friendly and solution oriented costumer service by LORI! :-)

Using app

About 2 hours

Total reviews

1

Average rating

5.0