All reviews

Rating Breakdown

  • 5
    77% (772 ratings)
  • 4
    7% (68 ratings)
  • 3
    4% (36 ratings)
  • 2
    2% (23 ratings)
  • 1
    10% (98 ratings)

Reviews with Text

  • 94% (933)
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5 / 5 Share

Feb. 3, 2025

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Dean addressed all my concerns, Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Clarisse was invaluable in assisting me with a few issues. Very nice and prompt.

Using app

Almost 6 years

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 29, 2025

Rafael was very helpful, he helped me solve my problem (audience sync, etc) and guided every step. I felt accompanied and the advice he gave worked and solved my issue. I really appreciate his support because unlike others, he really was able to trouble shoot and guide me int he right direction. when we the chat was disconnected he immediately connected back, which made it all easier and i'm really happy with the support Rafael provided me. THANK YOU!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 28, 2025

I love the integration, it makes emailing easier and less time consuming. I love the product recommendations, however I did have issues with it pulling archived and drafted products once or twice. When I reached out to MailChimp they were helpful and seemed to very much want to fix these issues. Although a few things need to be fixed here and there, this emailer is the best one I have used so far. I love the analytics and overall ability to improve every email.

Using app

About 1 month

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 27, 2025

I got an answer quickly and it actually solved the problem!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

Very helpful support (Lori) was able to guide through the process of setting up a form through mailchimp on Shopify

Using app

Almost 4 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 27, 2025

We’ve been using the Mailchimp app for our Shopify store, and it’s been working perfectly. It’s user-friendly, and the integration runs smoothly. What truly sets this app apart is the outstanding customer support. I want to specifically highlight Lori, who went above and beyond to help us resolve a technical issue. She was quick, professional, and genuinely dedicated to finding a solution. Her expertise and willingness to assist made all the difference. Highly recommend this app if you’re looking for a reliable email marketing solution backed by a stellar support team!

Using app

Over 2 years

Total reviews

5

Average rating

4.8

5 / 5 Share

Jan. 23, 2025

DEAN was awesome, patient, and super helpful! Made life so much easier.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2025

Good. Had conversation with TROY. He was a nice guy.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2025

Using app

6 months

Total reviews

6

Average rating

5.0

4 / 5 Share

Jan. 21, 2025

Even though we did not get anything solved, Paul was very helpful.

Using app

2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 21, 2025

great customer service from Rafael

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Very useful today. I think using photos was a great way to see where I was and where I thought I was, compared with where I needed to be.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2025

Lori was extremely helpful and patient.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2025

We've been using Mailchimp for 5 years. The platform is incredibly user-friendly and has been a reliable tool for our business. This week, we encountered an issue and reached out to support. Rafael was amazing—he resolved the problem within minutes!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Jan. 17, 2025

Lori has been really helpful solving my problems with the Shopify integration

Using app

1 day

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 15, 2025

very helpful

Using app

Over 2 years

Total reviews

1

Average rating

5.0