Mailchimp Email SMS Marketing
All reviews
Aaron help me a lot with the connection problem I had. He was really helpful and patience.
Hızlı destek ve çözüm için Rhedd'e teşekkür ederim
Very fast and efficient help from Rhedd, I recommend the app
Jay Ann - was thoughtful, diligent and I hope she gets to see this review!!
Could never get any help. Despite 2 "onboarding" calls (one of which I was told to call tech support for an emaill??? not!) They charged me 4 times for 4 different things, despite repeated emails, uninstalling the app and deleting it. NO ONE listened to the actual issue (which wasn't technical) and they won't delete the charges. So I'm notifying my Attorney General... Maybe now you'll pay attention???????
Hi there, thank you for the feedback and very sorry for the experience so far. We've reached out to you directly to try and get these charges rectified as well as to get you set up properly. If you have any further questions, please don't hesitate to get in touch with our integration experts via [email protected]. We're here to help!
Rhedd responded in quick time and advised on the solution to fix our problem (mapping shopify customer COUNTRY field to mailchimps audience COUNTRY field). and with a lovely manner as well. kudos.
Thank you so much for the fixing, Troy! Very fast, I‘m really happy with the support! Everything working now! Thanks again
I was facing Integration issue, where the data was not syncing correctly. Seph quickly understood the problem, guided me through the troubleshooting steps, and ensured the issue was resolved efficiently.
Aaron was so helpful and professional! I needed help syncing to Shopify. Aaron was kind and gave clear directions.
It works right out of the box as it should. A huge shout-out to David for helping me out!
Very nice and friendly help from Rhedd!
I got help from RAFAEL about a Mailchimp issue and he was fantastic. I appreciate that he stuck with me as we navigated the issue and he was able to find the solution to the problem.
It is not working right now
Hi there, our team have reached out to you directly to try and help. If you have any questions please get in touch with us via [email protected].
Great. Helped resolve my issue and was able to reconnect with me after I kept accidentally exiting our chat. Thank you.
David was amazing. Really attentive and helped me sort out my problems effectively and efficiently. Thanks!
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