Mailchimp Email SMS Marketing
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Excellent customer support - Rhedd was very pleasant and helpful and got the issue sorted very quickly.
Awesome support and customer service! Troy was super helpful
Great customer service! Dean helped me and was very patient, thorough, and helpful. His help has actually made me better integrate Mailchimp to my website. Thank you, Dean and Mailchimp! I highly recommend to any small business that wants to expand their marketing efforts and improve their conversions.
lori was so helpful and able to resolve the issue, he went above and beyond
Aaron was great and super helpful with assisting me in resolving my syncing issue. Very patient and proactive.
Lori was so helpful! Thank you
Cyrus was very polite, helpful and quick to respond. I was grateful for their help!
ottimo supporto, preciso e puntuale! Abbiamo risolto un problema complesso di sincronizzazione dei dati. Grazie Lori!
I'm sure that Aaron was doing exactly as he'd been trained, but I need more hand-holding than was offered. He was particularly nice and in the end, my needs were met. The help links are so circlular that it feels impossible to actually do the task one might go to find help for. Being directed to those links after exploring them extensively is frustrating, but Aaron was a darling and patient with me.
App won’t open in my Shopify and is not linking new email subscribers to my Shopify. Please help.
Hi there, our team has reached out to you directly to try and help get this resolved. You can also get in touch with our integration experts directly via [email protected]. We're here to help!
Trexie was super helpful and patient with me
Excelente atendimento do Dean, esteve prontamente para me auxiliar nas configurações iniciais.
If you have too many different customer tags in Shopify, this app stops syncing any customer tags. We've spent 3 weeks full-time trying to fix this with no luck. Then it synced tens of thousands of old contacts from Shopify to Mailchimp with no way to filter them out, doubling our Mailchimp costs due to extra subscribers. We will have to pay a developer to build a custom Shopify-Mailchimp syncing app to compensate for this app's deficiencies. Edit: I've tried all combinations of options, including trying to only sync specific tags. That didn't work either.
Hi there, thank you for the feedback and sorry to hear about the issues you are facing. If you wish to sync all tags against your Shopify contacts, then it is true that our integration has an upper limit of 5000 unique tags. However we can help you set up the integration to only sync specific tags as well. Please get in touch with our integration support team via [email protected]. We're here to help!
LORI got me on the right track! Thanks!!
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