Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,162
chart
#2,499
All reviews
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March 18, 2025
Clarisse was Helpful, and has forwarded my issue onto a department to help me.
March 17, 2025
Dean really helped me today. He solved my problem right away and was polite and courteous. Great support! Thank you Dean!
March 14, 2025
Mortimer was so very helpful in answering all my questions! Everyone at Mailchimp is always so willing to help. We appreciate all the help.
March 13, 2025
Paul has been helping us solving our question with friendly, quick and easy to understand, thank you :))))
March 12, 2025
March 11, 2025
If you have the opportunity to use it, it is better to waste it. Good luck trying to cancel the subscription. They will charge ridiculously things when you try and won't let you until you pay.
We're sorry to hear about the experience and want to help where we can. We located your interaction with our Billing team and they followed up with more details regarding a refund. Please check your email for more information, and let us know if you have any further questions.
Jan. 23, 2026
I finally can chat with customer service on a free plan regarding my mailchimp app for Shopify! It was about time you guys @ Mailchimp! I got LORI and then SHER, they were both very knowledgeable and patient. Thank you so much!
March 11, 2025
CLARISSE is a great support specialist - she reassured me and helped answer my questions.
March 10, 2025
David was very friendly and ehlpful- wrapped up my issue quickly. Thank you!
March 10, 2025
Just what I needed and Clarisse was of great help for the last details :-)
March 7, 2025
Great experience!!! I'm not skilled at all with Apps, but Dean was very patient and guided me through this French version of my sign-up Form pop-up (and contacted me back when I accidentally left the chat!!) I hope Dean will be my Mailchimp assistant if I need help again in the future. Five stars are not enough.
March 5, 2025
Karol was so helpful and patient with my many questions. She explained everything quickly and clearly – that feels like a rare luxury!