Mailchimp Email SMS Marketing

Me atendió Jay Ann, muy bien!!!

Juvy assisted me today. He was polite, patient and helpful even with my limited skills. Thank you!

Steph à bien su me guider, top !

Rhedd was very great

Lori was helpful & prompt in tracking down the answers I needed. Thank you!

Mary was wonderful! She took her time and helped me a lot.

Great CS by Rhedd

Thanks. My fear with chats is getting a bott or getting left for ages on with no action.... You were ON IT and communicated really well...

Great helpt from Troy! He is the best!

Sher helped me set up Mailchimp properly on my Shopify store — super helpful and easy to work with! Thank you

Cyrus has been very helpful and kind to try and resolve my queries. THANK YOU

Seph is amazing great help

The company is too big - all fake accounts - very poor service - nothing is honest or transparent - Yes - you have reached out - but still have no answer and are blaming Shoptify -

Rhedd was very helpful with my sync query, thank you Rhedd

The support Jay Ann is nice.She solved my issue so quickly.

Paul was my online support person... he was super helpful & walked me through the steps I needed to take patiently and effectively. He helped me troubleshoot an issue that I had spent days trying to fix on my own. I'm really grateful to have this type of service... I try to be as tech as possible but sometimes things are just outside my skill set. It's awesome to know that MailChimp have people like Paul to help us when we need! Thanks heaps :)

overall I think mailchimp is a good email platform. There are things that are missing that I assume they are working on such as phone number collecting in pop-up forms, and even ensuring real phone numbers and emails are submitted in a form before showing the discount code. Not a fan of the forms as of right now, but I do like how easy it is to build emails and set everything up. I am going to keep it for the free trial and see how it goes. I did work a lot with David who was SUPER helpful with getting things set up and answering my questions on the form stuff. Vey much appreciated his help!

Lovely, professional yet personal and answered my questions clearly.

Marlyn was a great help getting this set up. Excellent customer service. Very patient and kind. Absolutely stellar experience.