Mailchimp Email SMS Marketing
All reviews
Works fine. The dashboarding of Mailchimp is more clear then Shopify to me :-)
David was helpful and extremely prompt!
I WAS GET SO FRUSTRATED WITH THE APP UNTIL I TALK TO CLARISSE! THANK YOU CLARISSE
Thank you for details about the positive experience you had with Clarisse!
Rafael was great in helping me resolve our syncing issue!
Rafael was amazing, patient and gave me just the right amount push so I could resolve the issue and learn while doing so
Dean was very knowledgeable and answered all my questions with the information I needed to accomplish my goals.
David was super helpful. He managed to sort me out within the space of 10 minutes probably less than that’s so thank you.
Installed the app, and thought I had small issue. Contacted the support and DAVID helpt me really fast en good. Good communications and very helpful support. I highly recommend this app.
Exceptional service from Seph. Patient, helpful and this is much appreciated.
So far so good
Thank you for the review! Let us know if there's feedback we can pass along.
Rafael was super helpful setting this up!
Dean was super helpful and provided great customer service!
We reached out for support for integration between Mailchimp and Shopify. David responded very fast, courteous and professionally. We are happy with the timely support.
Rafael was amazing and helped me through my issue and we got it to work!
Dean has been very helpful the last hour. Dean gets 5 stars The support this morning prior to Dean was really terrible and a waste of my time as well as your employees. I finally got so frustrated and fed up that I closed my account.I was told on 12/6/24 by the onboarding person that all the info would be synced and uploaded ot mailchimp. It was not as of Dec 9 . No one could figure out how to upload all my products and the pictures. I need to create email marketing pieces that were supposed to have gone out yesterday Dec 9. I thought for sure i would be able to get the emails out today by 8 am est. WRONG WRONG WRONG Well see if this all works later this afternoon now that i habe lost another entire day of marketing to ship to the east coast which means customers will have to pay more for shipping. This is not to be released to the public it is only for inhouse use by mailchimp
Thank you for the details here especially your experience with Dean. Can you update your review with the ticket number of your interaction so we can take a closer look? We can also connect you directly with a member of our team with more Shopify knowledge to help you utilize the integration to the best possible. Email [email protected] and our team will follow up further.
David was super helpful in integrating my products into my email marketing. He made sure to send me the right links to guide me to resolve the issue!
Some workarounds and some time spent but problem solved in one interaction. Clarisse was excellent to work with.
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