Mailchimp Email SMS Marketing for Shopify

Mailchimp Email SMS Marketing

Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
Feedback
1,300
Reviews
Chart
#1,642
Shopify

All reviews

1 / 5 Share
Feb. 16, 2024

I HATE the way Mailchimp is pushing to authenticate domain AFTER I did it!

Store Using app Total reviews Average rating
BeCozi Almost 5 years 3 3.7
Developer Reply

Thank you for the information here. If the domain is already authenticated, try clearing your browser's cache and cookies. Cached data could cause certain alerts to show again.

1 / 5 Share
Feb. 15, 2024

TERRIBLE product. Pages fail to load even after multiple refreshes. Content boxes in email template builder consistently don't respond. Can not even back up email template data. Customer support clueless and unhelpful.

Store Using app Total reviews Average rating
Terra Powders Almost 3 years 3 1.7
Developer Reply

Hey Terra, we're sorry to hear this experience. We wanted to check and see if clearing your browser's cache and cookies helps?

1 / 5 Share
Feb. 15, 2024

I have multiple lists in mailchimp, and they do not integrate with shopify. Only one does. Not recommended, and has become extremely expensive.

Store Using app Total reviews Average rating
G-Unit Brands, Inc. Almost 5 years 4 4.0
Developer Reply

Hey there! Our Support team can help look over this with you. Email [email protected] and they'll take a look and follow up with you.

2 / 5 Share
Feb. 14, 2024

Contacted support to help change my audience for a sign up form. They told me to delete the app and reinstall it. Did that and since then I haven't been able to install the app. Spent countless hour trying but finally they said contact Shopify. I did and Shopify said the same. If I knew Mailchimp customer support would say to delete and then I cant install, I wouldn't have...... Delay my email marketing by a ton.

Store Using app Total reviews Average rating
2XSR Almost 4 years 3 4.0
Developer Reply

Thank you for these details. We've located your ticket number and we're passing along this feedback to the team to ensure a smoother experience in the future.

1 / 5 Share
Feb. 13, 2024

Full of problems that the support team are unable to resolve.

Store Using app Total reviews Average rating
Caspian Almost 5 years 4 2.0
Developer Reply

Hey Caspian, can you refresh the review with information about your interaction with our Support team? We want to be sure it's reviewed and followed up with accordingly.

2 / 5 Share
Feb. 10, 2024

It is not helpful. It tells me my shop has been connected and only 1 subscriber. When I look at my shopify customers I have about 80 or more subscribers. There is no one to talk to.

Store Using app Total reviews Average rating
Life Has Just Begun About 3 years 2 3.5
Developer Reply

Hey there! Our Support team can help look at this with you further. Email [email protected] and our team will follow up.

1 / 5 Share
Jan. 12, 2024

Non sincronizza i contatti

Store Using app Total reviews Average rating
CactusTCGstore 4 months 1 1.0
Developer Reply

Hey there! Our Support team can help with this. Email [email protected] and our team can look into this further with you.

3 / 5 Share
Jan. 12, 2024

Extremely expensive for what you are getting. Very limited amount of contact/emails able to send on basic plans. Would not recommend.

Store Using app Total reviews Average rating
irwinfitness 18 days 3 4.3
5 / 5 Share
Dec. 19, 2023

Es una excelente integración son Shopify, me permite enviarle promociones a mis clientes y mantenerlos informados.

Store Using app Total reviews Average rating
4 / 5 Share
Nov. 22, 2023

Creating templates can be difficult. This one template I created doesn’t allow me to put the name of the product underneath the picture and the picture placement is off

Store Using app Total reviews Average rating
BTEE Cosmetics About 2 months 1 4.0
Developer Reply

Our team can help you find the right template layout! Email [email protected] and our support team will review then follow up.

1 / 5 Share
Nov. 21, 2023

dishonest and not worth it, lies about cancel anytime, you need to upgrade so you don't ended with spam emails and no real results

Store Using app Total reviews Average rating
Rocket Comics About 1 year 1 1.0
2 / 5 Share
Nov. 17, 2023

Don't recommend. Mailchimp is always finagling with your email numbers. Spammers constantly sign up at my store. When I delete them, Mailchimp still counts them. It's complete nonsense. Way too expensive. Don't recommend at all.

Store Using app Total reviews Average rating
GREAT DOG CO. Over 4 years 8 2.1
Developer Reply

We appreciate the review and we'd like to help. Email [email protected] and our team can follow up and help with spam signups.

3 / 5 Share
Nov. 6, 2023

Not the best for very small business. The up charge for additional email blocks is where they get you. Looking to leave them asap. Paying twice as much as I would be happy with for my usage.

Store Using app Total reviews Average rating
lukewessman Almost 3 years 1 3.0
Developer Reply

Hey there! Our team can help look over the account with you and discuss cost saving measures. Email [email protected] and they'll follow up.

5 / 5 Share
Oct. 29, 2023

Store Using app Total reviews Average rating
Frances Grey NY Over 4 years 1 5.0
4 / 5 Share
Oct. 27, 2023

good

Store Using app Total reviews Average rating
Nova Hockey Over 1 year 3 4.7
1 / 5 Share
Oct. 23, 2023

I DO NOT RECOMMEND - I bought a mailing list and mail chimp automatically emailed everyone on the list to ask if they meant to subscribe !! Mail Chimp is meant to be working for me not against me and they would have had an unsubscribe option on y first offer I sent them. VERY DISAPPOINTING and I have now cancelled the subscription.

Store Using app Total reviews Average rating
VeganChocolateCompany Over 1 year 2 1.0
3 / 5 Share
Oct. 18, 2023

I installed the app as I have used it in the past. Ultimately, I decided not to use it. I have found the pricing model is based of your stores imported contacts and order base. You are not given the option to import only a segment of your current customers. I have 4k customers and a specific segment of 300 I wish to email. These import models prevent me from being billed on my usable audience. Would like to see a change with Mai

Store Using app Total reviews Average rating
ModCrate 5 days 1 3.0
1 / 5 Share
Oct. 13, 2023

disappointing customer service.

Store Using app Total reviews Average rating
Saska Jewellery 7 months 2 3.0
5 / 5 Share
Sept. 5, 2023

Don't know yet, its connected and working so thats good.

Store Using app Total reviews Average rating
Boxer Bands 9 months 3 5.0
1 / 5 Share
July 23, 2023

STAY AWAY!!! Go to another email service!!!! I am opening a brand new small business, which is why I chose to open my website with Shopify. I am new to all of this, so despite Mail Chimp's DISMAL ratings as a Shopify app, I decided to try them anyway. BIG MISTAKE! On my company IG, I advertised an email campaign launching tomorrow, so yesterday I decided to do a test run with the automation to make sure everything ran well, and their STUUUUPID AI software flagged my account for terms of use violations, which completely disabled the entire account. Literally the email had all of two paragraphs introducing the brand with my own proprietary photography and copy, and I only sent the test emails to myself and my husband. There's nobody to call, and their online chat is with a bot. So I wrote them emails, I opened a ticket, I did everything to fix it before the date I promised to subscribers. Twelve hours later, at midnight, I finally got a response from Evelyn, she sent me a series of questions demanding to know where I got my email addresses (again, the test run only had myself and my husband) and I have under 20 subscribers total, all of whom subscribed through my landing page on Shopify. My Shopify store isn't even open yet, and they demanded the website's private password to go in and make sure it's a real website? That's where we left off over TWELVE HOURS ago - my account is still suspended and I had to call of sick for work tomorrow so I can try and troubleshoot this, which will now include re-writing all of my email campaigns with a new provider. As a brand new small business owner, this is just.... shocking. A total nightmare. So, like I said, GO SOMEWHERE ELSE!!!! ANYWHERE else!!!

Store Using app Total reviews Average rating
Mil Usos 10 days 3 3.7
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