Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,164
chart
#2,411
All reviews
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July 4, 2019
Worked like a dream ! Easily connected my store and refreshed my contacts in less than 5 minutes. This app was our solution for when mail chimp stopped its Shopify integration. Would highly recommend.
July 3, 2019
None of my automations are running and they were no help. They told me to contact Mailchimp but if your app is meant to be the middleman between Shopify and Mailchimp you should be able to do better than that. I am definitely not the only one.
Hi there, thank you for the feedback. Our app does not automatically attach to existing Mailchimp automations; we don't advertise that feature. Technically there isn't an option available for us to do so via Mailchimp platform or API. We would love to do an automatic migration if it were somehow feasible. With that said, before installing ShopSync, we recommend that folks run the migration tool that Mailchimp has put out in their Knowledge Base. It's your best option to get things re-attached and running again: https://mailchimp.com/help/switch-shopify-shopsync/ If for any reason you did complete the migration, and the automations still aren't firing, you'll definitely want to reach out to Mailchimp to see if there's something under the hood that they can update. We're sorry for any hassle, but again we don't have any control over re-attaching Mailchimp automations.
June 27, 2019
Fez o trabalho muito bem feito. Não sentimos diferença após a descontinuidade da integração oficial.
June 25, 2019
I just pressed go and it did everything for me with no problems whatsoever and all this for free. Great job!
June 24, 2019
So far so good. It works like it is suppose to. It was a very user-friendly app when you do the integration.
June 19, 2019
I get an Error while connecting ShopSync to my shopify account! anyone else got this problem? no response from the support by now... need help ASAP! Thanks!
Hi there, we saw your review and wanted to confirm you had seen the support response that we sent back. We had only received your question a short time ago and responded as fast as we could. We are under hefty volumes with installs (and questions) so please allow some time for us to respond to inquiries. As noted in the support ticket back to you, this error is a permissions issue, and it will be necessary to reach out to the owner of the Shopify account so they can grant you access to view and use the ShopSync application. Let us know if you have any follow up questions. Feel free to reach back out to us at [email protected].
June 18, 2019
So far so good. I had some problems setting it up, but the ShopSync team was much more helpful than Mailchimp's team. The app seems to do what it says it will do and I haven't had any problems once I've been up and running
June 18, 2019
Just begun using this app, so far, so good! Had a glitch connecting but support was fast & thorough.
June 11, 2019
Since Mailchimp and Shopify parted ways ShopSync came in as a savior. We still bring in the same amount of signups and it works seamlessly. The staff was an amazing asset helping set it up!
June 11, 2019
We LOVE this app and used it on multiple stores effortlessly. It's the best choice to connect Mailchimp and Shopify. No need to look any further: this is your (FREE!) solution!
June 10, 2019
I use this app to send out welcome letters to my subscribers and it’s never sync. Out of about 50 subscribers only 4 emails went out. To me it’s no point in having the app
Hi there, thank you for the feedback. We saw your review and it sounds like you may have some confusion around with what our app does vs. Mailchimp's core features. ShopSync is a tool that sends customer information from your Shopify store to Mailchimp (and vice versa). The app transfers and syncs customer, order and product information between the two platforms. You will still use Mailchimp for all your campaigns, automations, pop-ups and ads. To be clear, we don't send any kind of campaigns or automations through ShopSync; we're just the mechanism that gets information to Mailchimp from your store. Let us know if you have any follow up questions. Feel free to reach back out to us at [email protected].
June 9, 2019
In the words of Apples famous tagline, "it just works". Excellent support and has ben the pivotal app in our shop. Thoroughly recommended
May 31, 2019
Super bummed about MailChimp & Shopify parting ways, but ShopSync came to the rescue. We have a lot of data, so it was a bit slow, but I'm not complaining. Working like a dream. Thanks
May 29, 2019
The ShopSync app works wonderfully to connect my customers, products & discounts to my MailChimp account. It was easy to install and only took seconds to setup. Highly recommended.
May 27, 2019
since I used this app I have never had so many abuse reports and unsubscrivers, as well as many fake emails that did not appear on my list before ... at this point it is better to abandon mailchimp to find something more integrated. very sad Samuel
Using app
5 days
Total reviews
3
Average rating
4.0
May 24, 2019
La aplicación funciona de maravilla muchas gracias !!! Ningún error en la sincronización y funciona perfectamente
May 22, 2019
Started using when MailChimp and Shopify no longer synced and the download and set up was a breeze so impressed so far.
May 22, 2019
Just used this app since Shopify no longer works with MailChimp and the transition was super easy and free. Shopify recommended some apps but, all of them costs. With a small store like mine, I couldn't see spending money on another app. Thanks ShopSync!
May 22, 2019
This app does not sync automations or cart recovery campaigns. Also if you had a mulit-email cart workflow setup it will not transfer over and you will be prompted to upgrade your account to send more than 1 cart recovery email. The price is $14.99 a month. This whole thing where mailchimp no longer syncs to shopify was just a con set up to switch the free accounts over to paid accounts. You will still get some features with a free account but the most valuable aspects of the old free account will no longer work unless you pay up. Please be aware of this BEFORE you use this 3rd party app. Just another business squeezing small business owners for another dime.
Hi there, thank you for the feedback. We saw your review, and it sounds like there may be some confusion about what our app does. ShopSync is only designed to be a connector between Shopify and Mailchimp. Our app is engineered to sync all orders, customers (who accept marketing), products, and revenue data. All automations and pop-up configuration is still handled in your Mailchimp dashboard business as usual; we only send data to your audience. Also, you mention a cost of $14.99 for our app. That's not accurate. Our app is free, and we have no paid plans at this time. We may have an (optional) plan in the future for paid support options, but there is nothing in place at this time. If you would like to learn more about ShopSync, please visit our website or reach out to our support team anytime. You can visit us at shopsync.io and [email protected] respectively.
May 21, 2019
The integration didn't go smoothly for us. It imported a long list of unknown subscribers to our list, which (after we resume our automation) received Welcome message, triggering many unsubscriptions, and leading to a warning from Mailchimp thinking we were spamming. ShopSync explained to us that it may have been that MailChimp's old app failed to import them. Fast, friendly and helpful customer support!