All reviews

Rating Breakdown

  • 5
    77% (770 ratings)
  • 4
    7% (67 ratings)
  • 3
    4% (36 ratings)
  • 2
    2% (23 ratings)
  • 1
    10% (98 ratings)

Reviews with Text

  • 94% (930)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 1, 2025

Nadz, was very quick to respond and gave me detailed instructions on how to fix my problem and continued to correspond to solve the issue. Thank you.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 30, 2025

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 28, 2025

I'm still learning about the app as a new user, but so far pretty intuitive and easy to use app. Would love to have more flexibility and options with the email creation, but once I learn more maybe i will discover more features. Also, I have received very good support and help from Cyrus whilst having an issue with Shopify connection.

Using app

Over 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 27, 2025

Troy was very helpful - thank you

Using app

37 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Great help from Rhedd. He helped clarify an issue I had.

Store

Adored

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 27, 2025

Thank you Seph

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Great integration. Ran into an issue with app embed, but RAFF from customer support helped me get it sorted quickly so that our email capture could run smoothly :)

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Juvy was very helpful & walked me through my issues.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Rhedd was very helpful with my concern about pausing my account. I feel as though I have paid into this account without using it, so I need to know how to pause it to learn more about how to use the app for my business. Rhedd assured me that I would not be charged until I restart my account. The representative's knowledge, patience, and kindness were very satisfactory and helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

TROY hatte sehr viel Geduld mit mir und konnte mein Problem mit mir lösen, Vielen Dank dafür!

Using app

Over 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 26, 2025

Cyrus is best!

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 26, 2025

Great customer service experience -- even at 3:00AM! Thanks to Troy for stepping up and helping me work through some start-up issues.

Using app

About 11 hours

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 25, 2025

Rhedd was excellent, troubleshooted and resolved my issues as well as helped with a bit of housekeeping! Thanks again, Rhedd!

Using app

Over 6 years

Total reviews

12

Average rating

4.9

5 / 5 Share

Nov. 24, 2025

Jean

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Very useful, and great customer service! Marlyn was super helpful and friendly. So nice to get help from a live person rather than AI responses or articles.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

Using app

6 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 24, 2025

Good for the moment

Store

NKOSI.

Using app

17 minutes

Total reviews

18

Average rating

4.9

5 / 5 Share

Nov. 26, 2025

Great support - thank you Rhedd!

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2025

i love you Rhedd have a good day

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 21, 2025

RAFF was great, helped us find the issue straight away. great support

Using app

Over 1 year

Total reviews

1

Average rating

5.0