Mailchimp Email SMS Marketing
Mailchimp for Shopify - Email and Marketing Automation
Rating
4.7
feedback
855
chart
#2,172
All reviews
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Aug. 21, 2025
The integration has been great, but the support has been incredibly good. Despite my browser having hiccups, Dean still endeavoured to work through my issues and get it all working perfectly.
Aug. 20, 2025
App won't open on Shopify and it is not synching new products nor recently re-activated products. This is the second time it has happened, the first incident was on July 4th.
Hi there, very sorry to hear about the experience. Our integration expert team have reached out to you directly to try and help. If any questions you can also get in touch with us via [email protected].
Aug. 20, 2025
I signed up for Mailchimp’s Essential plan, but without my consent they automatically switched me to a more expensive plan and charged me extra. The reason? Simply importing contacts — even though not all of them are subscribers. In the end, Mailchimp only recognized 302 active emails, yet they forced me into a higher tier and billed me more. This feels completely unfair and misleading. If I had actually used a larger audience, I could understand the cost increase. But being charged for contacts that aren’t even active subscribers makes no sense. To make things worse, the system gives you no clear warning before upgrading and charging extra. It feels like a trap to push users into paying more. I regret choosing Mailchimp — the pricing model is deceptive, support is slow, and instead of helping small businesses, it takes advantage of them. I will be canceling and moving to another platform.
Hi there, thank you for trying out our app and providing this feedback. Our team have reached out to you directly to try and assist. This is definitely not the experience we want to provide and would love to discuss further. If you have any further questions please don't hesitate to get in touch with our integration experts via [email protected].
Aug. 19, 2025
Cyrus was fantastic in helping me to figure out an issue that wasn't an issue at all. He was very patient and explained all the details to me in a way that I could understand and move forward.
Aug. 18, 2025
Excelente atención del centro de ayuda, Rafael nos guió y nos dió toda la información necesaria.
Aug. 18, 2025
PAUL helped me resolve a tricky issue on restarting my account. Thank you PAUL!
Aug. 15, 2025
"session invalid"
Merci pour votre avis. Notre équipe vous a contacté directement pour tenter de résoudre votre problème. Pour toute question, n'hésitez pas à nous contacter à l'adresse [email protected].
Aug. 14, 2025
Lori had her work cut of for her today. But she was patient and kind and kept reconnecting with me until things were working right. She was a huge help and I did not make her job easy, but we got it all worked out and done. Thanks Lori!