Mailchimp: Email & SMS
Mailchimp for Shopify - Email and Marketing Automation
Rating
3.3
feedback
564
chart
#2,390
All reviews
Rating Breakdown
Review RSS Feed
Nov. 17, 2020
I would like to use this app to sync my subscribed customers between Shopify and Mailchimp. It seems a bit one way - if a customer subscribes on a hosted Mailchimp form, it appears to import that data into Shopify. However, if a customer subscribes using Shopify's form, it does NOT seem to import those subscribers into Mailchimp so I have to check frequently and manually add them!
Hi there, we saw your review and wanted to clarify things. When someone signs up on a MailChimp pop-up form, it is expected behavior that they will only be added to MailChimp. Likewise, when someone signs up on a Shopify form, they will only be added to Shopify. By design, the only form that will add to both MailChimp and Shopify is the footer form located on the bottom of your Shopify Theme. If it does not currently sync to MailChimp, you can use this guide: https://mailchimp.com/help/add-a-signup-form-to-your-website/ and with the help of the Shopify Gurus, you should be able to get that embedded code added to the footer of your store. For your convenience, we have the link to reach out to the Gurus here: https://help.shopify.com/en/questions#/questions
Nov. 16, 2020
Connecting to my Shopify account with my Mailchimp account was super easy and you guys did all the work. Simple and fast to connect the two accounts.
Nov. 6, 2020
One MAJOR issue: If one of your subscribed contacts makes a purchase and does not click the box to opt in for email marketing (and why would they, they're already subscribed?) then they get UNSUBSCRIBED from your list. Not acceptable. This is the only app I can find to sync/track revenue generation from my emails so I'd really like to use it, I'd even pay for it. OneSass makes an app that syncs my contacts without the whole unsubscribe fiasco, but they don't sync revenue data. ShopSync - PLEASE PLEASE fix this and you'll have my business. Tell me if/when you do!
Hi there, thank you for the feedback. We wanted to let you know that this behavior was patched on 10/12/20: https://shopsync.io/changelog. Here is more information about it in our support area on how we handle those situations: https://support.shopsync.io/using-shopsync/syncing-information#subscribers-added-to-a-mailchimp-audience-prior-to-checking-out-in-your-shopify-store If you're still having challenges with this after the update, please don't hesitate to reach out to us at [email protected].
Oct. 30, 2020
Thank you for making this much needed (and well-functioning) free app. I have used it for over a year and never had an issue. It is greatly appreciated!
Oct. 27, 2020
It is easy to use and works perfectly. I used this app to connect with Mailchimp and didn't face any problem.
Oct. 23, 2020
I used this app to connect with Mailchimp, It was easy and fast to migrate the audiences. I highly recommend this app.
Oct. 20, 2020
I am not sure how it will work as it's a bit of a mystery. I had an import issue for an "Age Verification" field that was a required merge and their support put me through rigours that did not resolve the issue. The age verification field was a mandatory field and there was no alternative to map it to in the pop up field entries. I just mapped it to Customer Notes so it would merge my date between Shopify and Mailchimp but who knows if that can be changed later or fixed so it records proof of age properly - we sell alcohol so this is important!! I wish I could call and talk with someone but no such option exists so I am still riding blind and wondering if it will work at all - confidence is low right now.
Hi there, we saw your review and wanted to reach back out. We also replied to your support ticket that was posted for some of your other questions. With the situation you're describing in the review, you would need to contact Mailchimp if you're having any trouble getting that age verification merge tag put in. Once that's done, ShopSync's merge tag mapper can populate data in that field with no issue. If you want to fill in past data for any reason, you could initiate a force resync from the ShopSync app inside of Shopify. Please let us know if you need additional support around the features in ShopSync, we're happy to help anytime.
Oct. 20, 2020
It really helps with connecting to our mailing list! I would highly recommend it. If you use Mailchimp or other apps that can't connect directly to Shopify this is a great workaround.
Oct. 16, 2020
The app technically works, but there is a glaring bug that I'm not sure anyone has figured out a workaround for. If you send an email to a subscribed customer through Mailchimp and they click through the email and make a purchase but do not check the email opt in at the check out page, they get changed to transactional emails only. Meaning that you can't send them marketing comms moving forward. This leads to your highest quality subscribers essentially being opted out. Also, if they make it through the check out process AND check the box to receive email comms, the data gets passed through to Mailchimp as if they are a new subscriber and will get put into whatever onboarding workflow you have set up (if you have an onboarding program for new subs). So yes, this app works, but it often provides an experience for the end user that can make you and your site look like you don't know what you're doing an ultimately can turn people off to buying your products. I hope this gets sorted out eventually.
Hi there, thank you for the feedback. We wanted to let you know that this behavior was patched on 10/12: https://shopsync.io/changelog. Here is more information about it in our support area on how we handle those situations: https://support.shopsync.io/using-shopsync/syncing-information#subscribers-added-to-a-mailchimp-audience-prior-to-checking-out-in-your-shopify-store If you're still having challenges with this after the update, please don't hesitate to reach out to us at [email protected].
Oct. 14, 2020
it's pretty easy and simple to install! love it! It sync my contacts and orders in a very short period of time.
Oct. 14, 2020
Easy to set up (and trust me, I've had issues with other Shopify integrations) and I'm excited to use it!
Oct. 13, 2020
So far, the set up and integration was super easy. I was able to connect Shopify store with my Mailchimp mail list and sync quickly.
Oct. 7, 2020
Simple and easy to follow. Not sure if this is partner of Mailchimp. Mailchimp has significantly increased their pricing plans and so i am thinking of switching to Klaviyo. Initially i was with MC because it was decent price but not so much anymore and Klaviyo has more to offer. ShopSync itself is just a connection app so simple and straightforward to use
Oct. 2, 2020
really cool my audience on mailchimp grow every day and sales too :) i can take easyly care of my new subscribers in shopify on mailchimp soooocoooll
Oct. 2, 2020
This has been an outstanding App. Plug and play and very low maintenance. The support staff has been very hands on and a great help to give me some insight on making best use of the app.
Oct. 1, 2020
Una aplicación excelente para sincronizar todos tus suscriptores de tu web web fácil de usar y instalar
Sept. 30, 2020
Great App and seamlessly connects with Mailchimp to ensure everything is working in-sync and beautifully.
Sept. 24, 2020
I love this app! It literally has everything I need to make my commerce store functional. It's super easy to set up and it's super easy to add intergrations in that help with marketing and monthly newsletters. Not to mention it's super easy to see who has been to my site and when an order has been placed.
Sept. 21, 2020
The instructions were very clear which made it easy for me to sync Mailchimp and my shopify store Ruatipua Oils.
Sept. 20, 2020
We downloaded Shopsync to bring our Shopify data into Mailchimp. It worked smoothly and seems to have done the job well. Thank you