All reviews

Rating Breakdown

  • 5
    77% (772 ratings)
  • 4
    7% (67 ratings)
  • 3
    4% (36 ratings)
  • 2
    2% (23 ratings)
  • 1
    10% (98 ratings)

Reviews with Text

  • 94% (932)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 31, 2025

great customer service with SEPH

Store

sosoutils

Using app

About 5 years

5 / 5 Share

Oct. 31, 2025

Cyrus was very supportive

Store

The Homeware Outlet

Using app

Over 4 years

5 / 5 Share

Oct. 31, 2025

JAY ANN WAS THE BEST AT HELPING ME SOLVE MY ISSUES TODAY!

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Lori was great

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

My Mailchimp customer support Cyrus was very helpful and easy to chat to. He solved the questions I had and provided some valuable insights I hadn't considered. Very happy!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Great app and great support. My agent Nadz was super helpful when I needed help setting things up correctly.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

A great app and a lot of useful documentation helped us keep our mailing audiences alive across a major change in our e-commerce platform. As well, had a pleasant experience while working with Mailchimps online support (thx Rhedd for helping me resolve a synch problem).

Store

Verival

Using app

Over 1 year

Total reviews

8

Average rating

5.0

1 / 5 Share

Oct. 29, 2025

Randomly deleted account, no way to figure out a solution and lost access to any data and integrations. Customer support was kind though.

Store

Drinkello

Using app

3 months

5 / 5 Share

Oct. 28, 2025

I need some help with integrating the app onto Shopify. Jay Ann helped me via live chat and was super helpful!

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Rafael was great help with a problem!

Using app

About 6 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Oct. 28, 2025

Really Great service. Thank you Rhedd

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Me atendió Jay Ann, muy bien!!!

Using app

6 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Oct. 27, 2025

Had some issues syncing updated customer info, but Cyrus from customer support helped me out, and everything is syncing up as intended right now. Customer service was pleasant and helpful.

Store

Accu.nl

Using app

9 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 26, 2025

Store

Based

Using app

About 1 hour

Total reviews

3

Average rating

4.0

5 / 5 Share

Oct. 24, 2025

Seph was very helpful, responded quickly and clearly to all my questions. Very satisfied with the interaction and it completely solved my problem!

Using app

29 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Juvy assisted me today. He was polite, patient and helpful even with my limited skills. Thank you!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Steph à bien su me guider, top !

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Rhedd was very great

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 21, 2025

Lori was helpful & prompt in tracking down the answers I needed. Thank you!

Using app

About 2 years

Total reviews

2

Average rating

5.0