Mailchimp Email SMS Marketing
Drive sales with email marketing, SMS, forms, and automation
Rating
4.8
feedback
1,162
chart
#2,477
All reviews
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Feb. 2, 2026
Good app, simple to use, and great support. We had problems with our embedded form not updating customers' tags, Sher from their support team was very resourceful and helped us resolved the issue
Feb. 2, 2026
This integration is a gamechanger for our business. Pulling in order data, new subscribers, etc. has been a huge uplift. We have hundreds of thousands of subscribers. Recently, the integration starting having some issues, but the integration support team - in particular Juvy, Seph, Cyrus, and others - stuck with us to troubleshoot and make sure everything got back up and working. It was not an easy problem to solve, but they persisted, communicated, and got it fixed. Kudos to the team!
Feb. 2, 2026
Nadz, Popped up on my screen and was really helpful. I thought it was just a chat bot. But, when they communicated I then thought this sis good for me as it is 5am in the UK and I had nearly given up. Nadz, ask me what my request was; so i explained and she realised quickly that i needed to uninstall and re-install my Shopify App to enable auto sync of my 70 new subscribers . I am really grateful as i am due to go live on my website and they all seem keen to want to buy something from my shop.. Thank you Natz...
Jan. 30, 2026
um atendimento perfeito, muito atencioso!! e resolveu meu problema que estava horas tentando solucionar sozinha.
Jan. 30, 2026
Rhedd was brilliant. Rhedd clearly understood the issue, was technically knowledgeable and very patient going above and beyond to make sure my issue was addressed.
Jan. 30, 2026
Seph took my issue seriously and really looked into the problem thoroughly.
Jan. 30, 2026
NADZ was extremely helpful and efficient with helping me set up an automation. I now know how to create one by myself.
Jan. 29, 2026
Dean was great at assisting me with my Pop up and app embeds with shopify, appreciate the attentive customer service.
Jan. 29, 2026
Jan. 28, 2026
Sher just quickly and patiently walked me through getting the integration issue I was having resolved! Thank you so much, Sher!
Jan. 27, 2026
Mary was phenomenal! Very patient and answered all of my questions thoroughly
Feb. 24, 2026
NADZ did an excellent job in understanding the issue, explaining the possible causes and submitting a request to the technical team to help resolve. Now I wait to see what comes next, but I feel confident that the issue was well documented by Nadz. In addition, when I got cut off from the chat and had to log back in I was able to reconnect with Nadz so I did not have to start over with a new agent. That was extremely helpful. Have now had the opportunity to work with Nadz multiple time. A truly exceptional MailChimp representative. Provides detailed explanations and takes the time to work me through all my questions so I understand exactly what is happening.
Jan. 27, 2026
Quick response from DEAN .. helped me find the right info to determine issues .. and in real time .. thanks
Jan. 24, 2026
Jean has been such a patient and understanding Customer Support Agent. No matter how many times I disconnected myself from the chat, Jean patiently welcomed me back and was able to resolve the trouble I was having. Five stars and high fives for Jean!