Mailchimp Email SMS Marketing
Mailchimp for Shopify - Email and Marketing Automation
Rating
4.7
feedback
855
chart
#2,172
All reviews
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Aug. 1, 2025
Cyrus was very polite, helpful and quick to respond. I was grateful for their help!
Aug. 1, 2025
ottimo supporto, preciso e puntuale! Abbiamo risolto un problema complesso di sincronizzazione dei dati. Grazie Lori!
July 31, 2025
I'm sure that Aaron was doing exactly as he'd been trained, but I need more hand-holding than was offered. He was particularly nice and in the end, my needs were met. The help links are so circlular that it feels impossible to actually do the task one might go to find help for. Being directed to those links after exploring them extensively is frustrating, but Aaron was a darling and patient with me.
July 30, 2025
App won’t open in my Shopify and is not linking new email subscribers to my Shopify. Please help.
Hi there, our team has reached out to you directly to try and help get this resolved. You can also get in touch with our integration experts directly via [email protected]. We're here to help!
July 28, 2025
If you have too many different customer tags in Shopify, this app stops syncing any customer tags. We've spent 3 weeks full-time trying to fix this with no luck. Then it synced tens of thousands of old contacts from Shopify to Mailchimp with no way to filter them out, doubling our Mailchimp costs due to extra subscribers. We will have to pay a developer to build a custom Shopify-Mailchimp syncing app to compensate for this app's deficiencies. Edit: I've tried all combinations of options, including trying to only sync specific tags. That didn't work either.
Hi there, thank you for the feedback and sorry to hear about the issues you are facing. If you wish to sync all tags against your Shopify contacts, then it is true that our integration has an upper limit of 5000 unique tags. However we can help you set up the integration to only sync specific tags as well. Please get in touch with our integration support team via [email protected]. We're here to help!
July 24, 2025
Cyrus was very helpful. Provided support and escalated the issue which needed work from the development side.
July 24, 2025
Rhedd is Helpful. We got some problems with creating an account for mailchimp, and Rhedd was fast to come up with a solution. Took no time, so glad for the help.
July 24, 2025
Paul from customer support was very helpful . thank you for patience with me and effortless service. you made it everything very simple to understand and sent me lot of useful links.Many Thanks
July 23, 2025
TROY was excellent in assisting me. He quickly resolved the query I had. 10 stars for Troy!
July 18, 2025
Easy to use app, had a slight issue but all sorted very quickly thanks to Rhedd on Live Chat! Thank you!
July 15, 2025
I required help integrating mailchimp and shopify. Paul was an amazing help and walked me through all the steps and got me all set up.
July 15, 2025
The support is very good. Paul is helpful.The support is very good. Paul is helpful.
Using app
10 months
Total reviews
3
Average rating
5.0