All reviews

Rating Breakdown

  • 5
    72% (618 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (789)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 14, 2025

lori was awesome help

Store

fings.

Using app

16 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Support is very responsive and helpful, bombarded David with questions during onboarding and he was quick to answer them all.

Using app

10 days

Total reviews

10

Average rating

4.0

5 / 5 Share

July 14, 2025

Trexie was very helpful.

Using app

About 12 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

July 14, 2025

Troy was very helpful. Thank you so much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

lori was very helpful

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

I'll let everyone else talk about how seamless this integration is, but I want to talk about the Support team. We ran into an issue connecting to Mailchimp. I clicked to contact support for the integration and they actually helped! It turned out there was a real issue. (It wasn't me.) I worked with David, who kept in touch every day, asking if I could try one more thing and assuring me that the team was working on it. And they were! It turns out that there was some old code from a previous version of the integration that was still lurking around and causing issues. They found it and fixed it. Now it's working great. It's easy to complain when things aren't working right, but the communication was so great that I was confident that it would be fine. On the integration itself: The fact that your products load automatically makes creating emails so much faster!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2025

DEAN was amazing! Helpful and patient, as I kept getting disconnected (my fault). Thanks!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 7, 2025

David was very helpful and quick to respond. He answered my question.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 4, 2025

Thanks for TROY for his excellent support

Using app

25 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 3, 2025

There very helpful on the chat - thank you!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2025

Great service provided by Paul :)

Store

Mirroza

Using app

18 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2025

Dean was great in assisting me with connecting the Mailchimp service to Shopify. I was having an issue activating my account, but Dean walked me through the process and helped me out big time. Thanks Dean!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2025

TROYさんの対応は素晴らしい!日本語に翻訳して対応してくれました!ありがとうございます:)

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2025

Dean was very helpful today with an issue I had, thank you.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 27, 2025

I lost my six digit verification code and their staff quickly contacted me and released me to resolve the issue.

Store

EMKE

Using app

Over 3 years

Total reviews

10

Average rating

4.6

5 / 5 Share

June 26, 2025

david was very helpful and actually listened to my issue

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2025

Very good customer support, thanks DEAN

Using app

About 2 hours

Total reviews

1

Average rating

5.0

4 / 5 Share

June 25, 2025

Using app

About 1 hour

Total reviews

1

Average rating

4.0

5 / 5 Share

June 25, 2025

Trexie is Helpful!

Using app

About 6 years

Total reviews

6

Average rating

5.0