All reviews

Rating Breakdown

  • 5
    80% (923 ratings)
  • 4
    6% (74 ratings)
  • 3
    3% (37 ratings)
  • 2
    2% (24 ratings)
  • 1
    9% (102 ratings)

Reviews with Text

  • 93% (1,083)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 23, 2026

TROY was very helpful in helping me figure out the issue.

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

DEAN was very helpful in identifying an issue with our emails. Appreciate his help!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 23, 2026

Excelente el soportde de Nadz! Toda su explicación fue clarísima y de mucha ayuda! Pude solucionar el inconveniente reportado, gracias!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Jean was great help! She help me restore my Mailchimp sync with my online store. Got disconnected quite a few times but she was able to pick up quickly after restoring connection.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

Had a login issue when setting up. Sher helped me, made it a quick fix.

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

The support team is fantastic! Jean was very helpful and knowledgeable on all questions and scenarios presented.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

I have just had a brilliant 'live chat' with someone called DEAN, he went above and beyond to help me solve my problem with my pop up contact form not loading. Very much recommend!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2026

CYRUS was extremely helpful and fixed the issue in no time at all.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 21, 2026

Me ha atendido David, muy amable y paciente para solucionar todas mis dudas y problemas con la integración de la aplicación

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

Juvy was awesome, super thorough, helped me patiently and with all appropriate details.

Using app

Over 6 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 20, 2026

David! help with clear information and directions for my issues. had no problem understanding and move forward to solve my problems. Thank you!!!

Using app

40 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2026

Nadz was great when I had a syncing issue - we resolved it together with ease. Very Friendly and she gave great directions when needed. thanks

Using app

Almost 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Jean was so helpful with customer support - I really appreciate it!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

4 / 5 Share

Jan. 16, 2026

Dean, was very helpful in solving our problem in bot traffic.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 16, 2026

Seph helped me out really well regarding attempting to add a sign up form to my website

Store

Twindis

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

very helpful and supportive

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 15, 2026

Lori gave me great customer service!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

I’m new to Mailchimp, and Lori was a tremendous help via chat. I accidentally disconnected a few times by clicking elsewhere, but each time I was able to reconnect with her. She patiently walked me through my challenges and addressed my pain points in a way that was easy to understand. I’m not very tech-savvy and tend to get overwhelmed, but Lori was incredibly patient, supportive, and reassuring throughout the process. Excellent customer service!

Store

MUOI

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Customer support is very responsive and helpful, Jean assisted me on this occasion, and nothing was too much to ask. She was very attentive, polite and reassuring and ensured that my issue was resolved. Thank you Jean!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Troy was very helpful, and I learned a few things about the pop-ups (which weren't happening, even though I thought they were in place) on my website.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0