All reviews

Rating Breakdown

  • 5
    80% (923 ratings)
  • 4
    6% (74 ratings)
  • 3
    3% (37 ratings)
  • 2
    2% (24 ratings)
  • 1
    9% (102 ratings)

Reviews with Text

  • 93% (1,083)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 14, 2026

This app provides very helpful service and the assisting agent, Mary, offers prompt and friendly responses. I'd definitely recommend.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2026

thorough, fast and friendly :) SEPH was a great support

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Excelente soporte y ayuda recibida de Cyrus. En cuestión de minutos ha sabido brindarme una gran ayuda con un formulario de descuento que intentaba dejar visible en mi-tiendaonline.com para nuestros clientes. Ya es un éxito, gracias a Cyrus.

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 12, 2026

Great customer service. I reached out through the chat function and Cyrus took a lot of time to help me find a solution for my request. This is how you want customer service to be.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2026

David was Helpful

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2026

Jay Ann was great! Very helpful, and she is working through our issue even after our chat. Thanks!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

JEAN was awesome by helping me with my 2 questions regarding a SYNC between Shopify & Mailchimp. She found issue #1 was being worked on my developers and issue #2 I needed to be more patient because we have so much data. Overall, exceptional help!

Using app

17 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Quickly resolved and great customer service. Thanks Dean!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

me atendió Seph y fue muy paciente y amable, aunque no resolvimos el problema lo dejó escalado, agradezco la atención.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2026

Assistenza di SEPH impeccabile

Using app

About 18 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

Mary was very eager to help!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 8, 2026

CYRUS, me ayudo a resolver dudas y gestionar la configuración

Using app

16 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Jan. 8, 2026

Rhedd helped me today, fast help and good , clear answers. Now I am going to try his advice :-)

Using app

3 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 7, 2026

Paul did an amazing job at helping me solve my issue. He went above and beyond to escalate my issue and did all he could do to help me. He deserves a raise! Thanks, Paul!

Using app

Over 6 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Using the Shopify/Mailchimp connector has been really helpful for our business! David has been a very helpful consultant, ensuring our customer syncing is functional and we can utilize all the app features to increase our sales and impact!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2026

Raff was very helpful in completing the shopify/mailchimp integration with my e-commerce store. Great response time and instructions I could understand! Thanks for making the process easier.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Paul did great helping with Syncing issues I was experiencing. Mary also helped us get started with building forms and inviting new customers to join our mailing list for newsletters. Excited to get started!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

Quick and easy fix. Thank you for your help Jean. You deserve a raise!

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 6, 2026

I was talking to Juvy and he was amazingly helpful. Didn't used to like chat help, but now I now I am talking to a person it is great.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2026

Ha sido de gran ayuda David, estaba sólo revisando la plataforma y amablemente me habló para ver si tenía dudas, verificó mi integración con otras plataformas, así que ahora estoy más tranquila que mi tienda está conectada con Mailchimp. Muchas gracias David.

Using app

21 days

Total reviews

1

Average rating

5.0