All reviews

Rating Breakdown

  • 5
    72% (618 ratings)
  • 4
    7% (62 ratings)
  • 3
    4% (37 ratings)
  • 2
    3% (24 ratings)
  • 1
    12% (102 ratings)

Reviews with Text

  • 94% (789)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 6, 2025

awesome support service. Dean was beyond helpful. After I was disconnected multiple times, Dean came back and guided me through app integration setup. Give this guy a raise

Using app

About 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

David was great. Thanks for the help

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 5, 2025

Dean did an excellent job helping us today regarding discount codes.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

David was exceptionally helpful today!

Using app

26 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2025

Dean was really helpful and took time to properly look into my issue. Saved me a lot of time and frustration! Great service.

Using app

About 6 years

Total reviews

3

Average rating

5.0

1 / 5 Share

June 5, 2025

it sucks

Using app

About 6 years

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, thank you for your feedback. Please do get in touch with our integration experts via [email protected]. We're here to help!

5 / 5 Share

June 4, 2025

Dean has been amazing on the support team! Super fast response time and he's helped me solve some bugs and problems we were having with syncing issues.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 4, 2025

Dean was not able to solve my problem, because it's probably not actually a Mailchimp thing after all, but he was persistent in trying, even after I accidentally disconnected the chat twice!

Store

GCSEN

Using app

Over 5 years

Total reviews

2

Average rating

5.0

4 / 5 Share

June 3, 2025

Great, quick and knowledgable customer service. Have used MC for years without too many issues. Thanks!

Using app

About 6 years

Total reviews

3

Average rating

4.7

5 / 5 Share

June 3, 2025

Troy - listened well and sorted my problem.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2025

Super helpful and very quick

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 30, 2025

David helped me resolve my issue immediately.

Using app

About 24 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 29, 2025

DEAN ROCKS

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2025

I had trouble with setting up Mailchimp to my store, but thanks to Lori everything went smoothly. Thanks !

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 28, 2025

Thanks, Lori. You've been a great help — thank you so much!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2025

Lori helped me with a timing issue. I wanted to delay the start of the popup on my store. So far, so good. Seems to be working well at the moment.

Using app

About 6 years

Total reviews

6

Average rating

4.3

5 / 5 Share

May 27, 2025

I'd been using Mailchimp for years when I worked in email marketing for larger companies and when I started my own small business I knew I'd want to continue using it (over the many other programs I'd also used). I'm so glad the Shopify Mailchimp integration is back! I've found it easy to work with and it's great for email customization, automated drip campaigns, and lead gen forms on my website. I especially like the newer multi-step pop-up forms! Recently I had noticed a syncing error with my pop-up form and shopify sharing customer data, but I worked with Paul and Rafael in integrations and they got it fixed and kept me updated along the way. Very happy with their service! The only con I have is the pricing is a bit high for me as a small business and I wish the SMS credits rolled over month to month, but I still think it's well worth it and will continue to use it with my store.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 27, 2025

I had an issue with my Mailchimp account that I couldn’t figure out, and Dean solved it quickly and professionally. He was responsive, clear in his communication, and knew exactly what to do. I really appreciated his efficiency and support. Highly recommend him if you’re facing any Mailchimp-related problems!

Using app

12 months

Total reviews

1

Average rating

5.0

1 / 5 Share

May 24, 2025

shit app cant even make an account, "error state" we dont even fucking have states!!!

Store

CURLY

Using app

5 minutes

Total reviews

4

Average rating

4.0

5 / 5 Share

May 23, 2025

This is a very useful integration to increase revenue and repeat sales through Shopify. The pre-built segments are great and intuitive to customize. Both Dean and David from the integration support were very helpful in assisting me in disconnecting an old account and getting the new one synced.

Using app

About 1 year

Total reviews

1

Average rating

5.0