Mailchimp Email SMS Marketing
All reviews
Not only a crucial app for newsletters and automations increasing sales but excellent customer support too. I just finished a chat with one of them named DEAN; extremely knowledgeable, professional and patient too. I definitely recommend.
Had a small issue, but connected with support right away and all was resolved - Thanks to Nadz for the help. I've used mail chimp many years ago for a past business to good effect, but there's been lots of additional features that are super attractive to use with my new Shopify build as I see now.
Mary was legendary and very helpfull
hands on and helpful team - did an orientation that made it easy to get started with all the things i wanted to implement. and when i was confused about something, they have very helpful ~real humans~ to chat with you and troubleshoot. Marz stayed on the chat with me for an hour and a half and reconnected when i got booted out by my browser a couple times. and at the end sent a full transcript of our chat. love the level of service and accountability.
Excellent customer service! Lori was very helpful in setting up my Shopify and Mailchimp integration. She made the process easy to follow and was quick to follow up with any issues. We're still getting used to the app, so having great support really smooths the process and makes everything much easier to navigate.
SEPH was increasing helpful in getting my app sorted. And kept following up to ensure I have done what I needed to do it which is what I need in a busy life. Thanks for your support in connecting my store to mailchimp
Had some issues with setting up my email form on my new Shopify website. I contacted Cyrus from customer support and he was very helpful in resolving the matter fast. 5 stars :)
Intuitive and powerful, Mailchimp has effectively met our needs as a physical product startup. Our team is experienced in many areas, but online and email marketing is not one of them. Mailchimp has helped us achieve things ourselves we would have otherwise had to pay far more to consultants or firms to accomplish. Most importantly, our experience of their customer service has been fantastic. World class in our opinion. David was especially helpful when I was confirming everything was working properly when synching to our Shopify store.
Rhedd was helpful with our popup.
I had a tricky issue with my Shopify Flow integration, and Jean from Mailchimp support was incredibly helpful. They resolved the problem quickly and efficiently. Fantastic customer service!
Thank you Mary, you saved me from looking for a new app with your help. I was about to give up when you contacted me. Big Thanks :)
Seph was very helpful and spent a lot of time investigating my issue :)
Fantastic customer service. Paul helped me with an integration issue that had been plaguing us for the best part of four months. He walked me through the process and was able to successfully help me deactivate and reinstall the app in a way that reconnected the data we had been looking for.
When we were having issues with our backend, our customer support representative Nadz was incredible kind, helpful and patient with us. She was punctual with her responses and stayed connected with us for multiple hours to help fix our issues. We appreciate her so much!
Customer service rep Sher was very thorough. I had many, many questions and she was prompt with her research and answers.
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