Mailchimp Email SMS Marketing

Nadz mas the best Assistant! really love her Job and attitude

Fantastic experience! Thanks so much MARY

I had a really helpful support session with Nadz while setting up SMS sync between Shopify and Mailchimp. I was confused about why my SMS subscribers weren’t appearing in Mailchimp, even though they were opted in within Shopify. Nadz clearly explained how SMS consent works, why the sync wasn’t happening automatically, and the difference between phone numbers and actual SMS-marketing consent inside Mailchimp. She walked me through the correct process and clarified how to properly collect opt-ins using Mailchimp SMS forms. What I appreciated most was her patience and clarity. She answered all my follow-up questions (even the ones I thought were silly!) without making things complicated. She made a slightly technical issue feel straightforward and manageable. Thank you, Nadz, for making the process simple and stress-free!

Nadz was amazing help! I was so lost trying to do this on my own and she fixed the issue easily. Highly rate her!!

Support was quick to respond and assist with the request. Thanks SEPH

Super helpful support from NADZ. Thanks

Perfecto, Rafael resolvió mi problema

Rhedd was very helpful and patient. Got the issue resolved.

I appreciate JAY ANN for supporting me with my issues regarding the syncing to shopify. She exerted effort to find an answer and solve it.

I've been using this product for a while, and during my latest store sync, I ran into some issues. Mary provided excellent support; she was very patient and helped me step-by-step to get everything connected again. Great job!

I encountered some errors linking the app to my existing account and David was very helpful in getting everything working!

Great customer service! An issue that I had lots of difficulty with was solved easily with the help of the customer service representative Mary

Jay Ann fue muy claro y rápido en sus respuestas. Me ayudó a validar la situación y a levantar un ticket para ser atendido por el equipo de desarrollo. Muy amable y muy rápido al contestar.

Mary was great.

Mary was very helpful with our Mailchimp / Shopify queries

Today I had to reach out to support regarding an issue. I must admit it was a pleasant experience. I was assigned Rhedd to help me guide through the steps. I was able to share my issue, get it raised in a ticket and got immediate support from the dev/technical teams all on a chat. Mailchimp is seriously raising bars for customer support.

Works well. A few minor sync bugs, but otherwise excellent. J And Jay Ann provides great support!

Mary helped me connect my shopify after I was spending hours trying to do it on my own. Thank you!!