Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,928
chart
#544
All reviews
Review RSS Feed
Oct. 13, 2025
Highly Recommended – Excellent Customer Support! Anytime I’ve run into an issue or had a question, the support team has been quick to respond, friendly, and incredibly helpful. They genuinely care about resolving problems and making sure users have a smooth experience. Whether it was a technical glitch or just needing help navigating a feature, they always followed up until everything was sorted.
Oct. 12, 2025
Excellent and helpful support. They are quick to respond and give you what you need to do to interface properly with the services. I wouldn't have joined Shopify if this didn't exist.
Oct. 9, 2025
I've needed assistance twice now and both times the representative has solved my issue quickly :)
Oct. 8, 2025
The user interface and communication of future changes to the app leaves a lot to be desired, but the support I received from Ian and the team were excellent.
Oct. 6, 2025
The app does not import pending orders from Amazon anymore. Support team says it's because Amazon changed the way they process orders and therefore, the app cannot import the orders until they are confirmed by Amazon. However, it should be possible, as the option to import pending orders from Amazon is still available on the app. We kindly request the development team to work on making this function available again, as it is possible to sync the pending orders (there other apps currently doing it). The app is good, but the support team is not helpful and the fact that it has an available option to choose from that does not work, makes the app not worthy, unfortunately.
Thanks for your review, We would like to investigate this concern further, but to do so, we need the app to be reinstalled. This is the only case we have recorded for this particular issue to date. We have reached out directly, Nikki
Oct. 6, 2025
Oct. 5, 2025
This app is an absolute disgrace. Since the beginning of October, the Etsy connection is no longer supported, and nobody can give me any help or solutions. I was left completely in the dark – no warning, no notification, no email. Just cut off without any explanation. This is unacceptable and shows a complete lack of professionalism and respect for users. Honestly, even 1 star is far too generous.
Oct. 20, 2025
This app no longer supports Etsy. Support tells me to adjust settings that do not exist. Etsy has been removed as a supported connection. Update....Ian from support said ..... "Thanks for confirming. Work is on the way to get the readiness_state_id implemented. Our dev team should release it soon. I'll let you know right away when it does."
Oct. 2, 2025
Ottima app, davvero comoda ed utile. Assistenza tecnica molto rapida ed attenta.
Oct. 1, 2025
Although it's a bit of a learning curve, this app has allowed us to import our Amazon orders and fulfil faster along with our Shopify orders. The support has been great too. Highly recommended to streamline your business!
Sept. 30, 2025
I’ve always been very happy and satisfied every time I contacted Shopify support. They are always very helpful and willing to assist. I had a few situations that required support and every time the issues were resolved. Definitely worth 5 stars.
Sept. 30, 2025
This tool is currently broken with Etsy. Etsy now requires a readiness state identifier - whether your product is ready to ship or is made to order - and Marketplace Connect has no function for setting this value, so and new listings fail to post to Etsy. Support only answers that the merchant should contact Etsy, while Etsy says their API allows for this identifier to be passed and the app developer needs to update their code. I am stuck in a loop of 2 support teams passing the issue back to the other.