All reviews

Rating Breakdown

  • 5
    62% (1,179 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (46 ratings)
  • 1
    13% (252 ratings)

Reviews with Text

  • 89% (1,397)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 12, 2025

Great support. Answered questions and resolved issues quickly. This agent is the GOAT!

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Just had help from Mariz who was very helpful, knowledgeable and patient. Now I have the needed information to move ahead with exporting my product to Ebay.

Using app

5 months

Total reviews

12

Average rating

4.4

5 / 5 Share

Sept. 11, 2025

I tried this four other time. Finally got someone who can help! Great job.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

Using app

23 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2025

support is easy and helpful

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

I had a truly great experience with Customer Service – Mariel R. She helped me a lot, explaining everything step by step, very clearly. She showed me exactly what to do and was extremely patient, even though I am not very familiar with the system and had many questions. Mariel R answered all of my questions with care and professionalism. Excellent service — thank you so much!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Thank you for a fast response and for fixing my issue

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 10, 2025

Josh provided outstanding support. He quickly identified the solution to my problem and gave me clear, step-by-step instructions that worked perfectly. The issue was resolved in minutes. Excellent service!

Store

My Store

Using app

3 months

5 / 5 Share

Sept. 10, 2025

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

good and fast service

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 5, 2025

very respectful and helpful thanks

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2025

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Resolved all my issues! Thank you Joshua!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 4, 2025

Works amazing! Can def. recommend the great service. John was very helpful

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2025

Joshua was super helpful; this app makes it easy to connect more marketplaces. Great App! We have had it for a while.

Using app

Over 1 year

Total reviews

4

Average rating

4.5

5 / 5 Share

Sept. 3, 2025

Cindy sat with me on chat for an hour and made sure ALL of my questions were answered. She didn't just send me links to knowledge base articles like most support people do. Customer service like this is RARE and I'm so glad I can rely on this support when I need it. Highly recommended!

Using app

About 1 year

Total reviews

5

Average rating

3.4

1 / 5 Share

Sept. 3, 2025

I really tried to get this app to work. I spent hours going through my shopify listings and create meta fields to map to for Walmart and eBay. I created meta fields for key features and the like, only to get error 4 key features required. I tried the eBay connection and the only thing that did was consistently delete listings. I would then delete this app and try it again thinking I did something wrong only to have it consistently not work again. I think I’ve tried to make this work at least 3 times now with countless hours trying to figure out issues. This app flat out doesn’t work.

Using app

12 days

Total reviews

2

Average rating

1.5

3 / 5 Share

Sept. 2, 2025

This app used to be fantastic, with solid functionality and excellent support. Unfortunately, our experience has gone downhill. While the app still syncs fairly well with certain marketplaces—Etsy being the most reliable—it has completely failed to keep our inventory updated across the board. The most frustrating part is that instead of working toward a solution, support has shifted the blame back on us, claiming our frequent inventory updates are the cause. That explanation doesn’t hold water, since syncing and updating inventory is supposed to be the core purpose of the app. If the system can’t handle regular updates, it’s essentially useless for any business that manages a dynamic catalog. We’ve also noticed delays, inconsistencies, and errors creeping into the sync process—items showing as in stock when they’re sold out, pricing not reflecting correctly, and listings failing to update across channels. These are critical issues for sellers, and what was once a reliable tool is now creating more problems than it solves. In short: this app had huge potential and was once a go-to solution, but until the syncing and support issues are taken seriously and resolved, it’s hard to recommend it for businesses that rely on accurate, real-time marketplace integration.

Using app

About 2 years

Total reviews

20

Average rating

4.0

1 / 5 Share

Sept. 2, 2025

Walmart wont work on your app. But i can pay 30 more a month and use 3rd party and it works.

Using app

Over 1 year

Total reviews

4

Average rating

3.8

5 / 5 Share

Sept. 1, 2025

We've had a good experience with Marketplace Connect overall. When linking to eBay from Shopify, we had some issues with images not transferring correctly. Their customer support was easy to contact and quick to correct the issue. It works and saves us tons of time!

Using app

Over 1 year

Total reviews

2

Average rating

4.5