All reviews

Rating Breakdown

  • 5
    63% (1,217 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (32 ratings)
  • 2
    2% (48 ratings)
  • 1
    14% (265 ratings)

Reviews with Text

  • 89% (1,441)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 30, 2025

I’ve always been very happy and satisfied every time I contacted Shopify support. They are always very helpful and willing to assist. I had a few situations that required support and every time the issues were resolved. Definitely worth 5 stars.

Using app

5 months

Total reviews

1

Average rating

5.0

2 / 5 Share

Sept. 30, 2025

This tool is currently broken with Etsy. Etsy now requires a readiness state identifier - whether your product is ready to ship or is made to order - and Marketplace Connect has no function for setting this value, so and new listings fail to post to Etsy. Support only answers that the merchant should contact Etsy, while Etsy says their API allows for this identifier to be passed and the app developer needs to update their code. I am stuck in a loop of 2 support teams passing the issue back to the other.

Using app

12 months

Total reviews

2

Average rating

3.5

5 / 5 Share

Sept. 30, 2025

great support

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 30, 2025

Wir arbeiten bereits seit einiger Zeit mit dieser App. Es wurden für uns Änderungen vorgenommen (unterschiedliche Versandzeiten bei Varianten) Die App funktioniert für uns sehr gut und wir werden auch weiterhin damit arbeiten. Vielen Dank an den Support

Using app

10 months

Total reviews

8

Average rating

4.9

3 / 5 Share

Sept. 29, 2025

not what i expected, it does not import items like i thiought it would

Using app

27 days

Total reviews

3

Average rating

3.3

1 / 5 Share

Sept. 29, 2025

The purpose of a PLUG IN is to make life easier. This plugin does not update Global setting from one place, you have to manually update by Bulk Edit. With 4000+ products not helpful. When the Google /Shopify Category is mapped in Shopify ( a bit of work in itself) I now learn that their app needs me to manually insert a eBay category ID because "eBay has retired the APIs we were using to support eBay auto categorization. As such, it is now necessary to select a category when listing your products. When it comes to mapping the category, eBay only accepts a category ID for the listings, so I suggest reaching out to eBay to map the approved IDs to your products. " (So I am meant to contact eBay and redo 250 categories for 4400 products, no thanks) Does NOT make LIFE easy, does not matter the cost if it adds work to my effort rather than reduces it.

Using app

4 months

Total reviews

3

Average rating

3.7

4 / 5 Share

Sept. 29, 2025

Why etsy gone??? I was using it and I need it again

Using app

Almost 2 years

Total reviews

3

Average rating

4.7

Developer Reply

Thanks for your review, Etsy have made some policy changes that affect order data. This can be found on the Etsy Help Center under "How to Use a Third-Party Provider to Ship Your Order" We apologise for any inconvenience this may cause. Nikki

5 / 5 Share

Sept. 26, 2025

Great service from Mark L . Nice experience and a great help!!

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Jae was extrealy helpful in with my question and assisted me in a reconnection issue I had. Cheers Ash

Store

OzWit

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Joshua really helped me!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2025

Perfect. Understood the issue and fixed it!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2025

Excelente atendimento.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2025

A wonderful tool for anyone selling in multiple marketplaces, and an incredible time-saver. Great customer service, too – helped me troubleshoot a number of things with ease!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Using app

26 days

Total reviews

11

Average rating

4.2

5 / 5 Share

Sept. 22, 2025

So far works well. Support has been perfect too. Russ solved my problem fast.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 22, 2025

Using app

2 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Sept. 21, 2025

they deleted all the images from my ebay and deli-sited my entire store. Thousands of images gone. I immediately messaged support and have not received a response in over a week. Top rated seller and my stores progression and status have been impacted. Terrible UI and customer support

Using app

About 9 hours

Total reviews

6

Average rating

2.2

5 / 5 Share

Sept. 20, 2025

Ottima app e ottimo servizio clienti.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2025

Fantastic experience with the helpful staff at Shopify Connect

Using app

5 days

Total reviews

4

Average rating

5.0