All reviews

Rating Breakdown

  • 5
    61% (1,125 ratings)
  • 4
    3% (57 ratings)
  • 3
    2% (29 ratings)
  • 2
    2% (44 ratings)
  • 1
    13% (239 ratings)

Reviews with Text

  • 90% (1,338)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 20, 2025

Great experience with Russ , he helped me quickly and solved all my issues perfectly. I highly recommend this app

Using app

3 days

Total reviews

2

Average rating

5.0

1 / 5 Share

July 20, 2025

Buyer Beware – Avoid This App If I had known the amount of trouble this app would cause, I would have never used it. Unfortunately, I’m already too far in to turn back. Despite following the guidance provided by a representative, all of my images and data disappeared from eBay. No one wants to take responsibility—neither Shopify support nor the app’s customer service. Instead, they continue to blame the user. It’s been an incredibly frustrating experience with no accountability.

Using app

--

Total reviews

1

Average rating

1.0

Developer Reply

Thank you for your feedback, We would be happy to organise an onboarding to walk you through this process. We have reached out directly, Nikki

5 / 5 Share

July 20, 2025

We love this app! This is how we post our items to eBay. Mike and the support team are great, and they have always helped us work through issues. Definitely a 5-star app -- truly worth using!!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

2 / 5 Share

July 18, 2025

I find this app to be more and more difficult to use. The settings for Amazon and Walmart are different (and probably other channels too), confusing interface and support takes all day to respond, and much of the time they are not helpful in solving issues. If you just need a cheap way to sync inventory and download orders from your Amazon store, then this can be it. Otherwise it's a no go for me.

Using app

About 1 year

Total reviews

3

Average rating

3.7

1 / 5 Share

July 20, 2025

This app and it's support is awful. I had to send 3 messages before I even got a reply, and even then sent 4 more messages with no follow up. Now I learned that apparently it doesn't even work with Etsy orders anymore so they've been doing nothing but wasting my time. If you're trying to use this with Etsy, DON'T EVEN BOTHER

Using app

About 1 month

Total reviews

2

Average rating

3.0

Developer Reply

Thanks for your feedback, When connecting with Etsy we have a notification to advise of the changes Etsy has made to its shipping policy. As a result, Shopify Marketplace Connect does not have access to order data for new merchant connections, making it impossible for Etsy orders to be sent to Shopify. Please note that existing connections are not affected by this change. Nikki

5 / 5 Share

July 18, 2025

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2025

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

This is our first time managing a marketplace through Shopify. We ultimately decided on this app after comparing multiple marketplace management apps. As a first time user, I had many questions. Customer support was very supportive, patient, and helpful. Thanks Dale!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 17, 2025

Using app

25 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2025

Store

Pagazzi

Using app

22 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 16, 2025

the best customer service i v ever met

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

July 15, 2025

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2025

Amazing customer support, helpful even in off hours

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 14, 2025

Joshua R was very helpful and knowledgeable and I am truly grateful as sometimes navigating the different platforms can be challenging ! Much appreciation to him and his team for their efforts on my behalf!

Using app

About 1 year

Total reviews

4

Average rating

5.0

2 / 5 Share

July 13, 2025

I need a simple app to sync orders from eBay/Amazon to Shopify , this app does it , but it lacks of the tax features, the GST tax line doesn’t get pass through from eBay / Amazon, therefore tax invoice generated without the GST amount, other app like Salestio allowed the user to configure the tax override for the import order to derive the GST from the Unit price.

Using app

6 months

Total reviews

15

Average rating

4.2

5 / 5 Share

July 13, 2025

Store

achocco

Using app

About 1 month

Total reviews

2

Average rating

5.0

4 / 5 Share

July 11, 2025

It's a great app,I'm using it for eBay. If they could fix the auto-listing feature and allow Shopify collections to link directly with eBay categories and business policies for each eBay marketplace within the auto-list settings, that would be fantastic. Currently, I have over 400 collections, and publishing new products to eBay is time-consuming because I have to manually assign each category across multiple marketplaces.

Using app

2 months

Total reviews

1

Average rating

4.0

1 / 5 Share

July 10, 2025

I would consider myself a heavy user, this app in the beginning really shot me to a new level in revenue. However, with recent Amazon API changes, nothing seems to work and support (while kind of helpful) can't seem to fix the issue. I haven't been able to successfully list a product in months. Images seem to break, errors left and right that nobody seem to know how to fix. I hate to write a bad review from these guys because of how good things once were but as of recently, I can't recommend this to anyone who relies on Amazon. eBay and Etsy tend to post product just fine

Using app

About 1 year

Total reviews

5

Average rating

2.4

Developer Reply

Thank you for your feedback. You are correct; there have been significant changes to the Amazon API, which have led to some challenging technical issues. Most of these issues have now been resolved, while others are still being addressed. Nikki

5 / 5 Share

July 10, 2025

Excellent Support and Efficient Service The team at Shopify Marketplace Connect is incredibly responsive and efficient. They replied to my questions quickly, handled everything with professionalism, and were always friendly and helpful. I highly recommend this app to anyone looking for a reliable marketplace integration solution!

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

July 9, 2025

A great app and even better support. If there's ever an issue with the connections, they're immediately there to help until everything works again! The app is fast, straightforward, and easy to use – simply 5 stars.

Using app

About 1 year

Total reviews

6

Average rating

4.8