All reviews

Rating Breakdown

  • 5
    62% (1,180 ratings)
  • 4
    3% (61 ratings)
  • 3
    2% (30 ratings)
  • 2
    2% (46 ratings)
  • 1
    13% (252 ratings)

Reviews with Text

  • 89% (1,397)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 25, 2024

Dom was a super star helping me get everything right in my listings. I could not have done it without him. He was very patient and very detailed. My products published while I was on the chat with him.

Store

Treezyn

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

Lou resolved all my queries effectively and backed up with screenshots.

Using app

38 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

According to their knowledge base and all documentation, it should not do this, because Walmart collects and pays tax.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 25, 2024

This is the best app. It goes beyond just operating the program manual and really addresses issues with a proper sense of problem awareness and solution-oriented thinking. I want to express my gratitude to the agent, Jae, who helped me! Thank you so much, Jae!

Store

Komoco

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Customer service is great! Did a good job of explaining things and then when I asked to schedule a call to talk through some issues, they scheduled one for the next day. They were also VERY helpful on the call.

Store

JOYN

Using app

6 days

Total reviews

3

Average rating

5.0

1 / 5 Share

Oct. 24, 2024

Shocking support, the app does not work and has bugs that prevents products being listed on Amazon. How they can charge you for something their app simply cannot deliver.

Using app

Almost 2 years

Total reviews

10

Average rating

3.6

5 / 5 Share

Oct. 24, 2024

Customer support replies fast and is very helpful !

Store

ILEYCOM

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2024

Adrian a aider à resoudre mon problème même si je ne l'ai pas bien expliqué

Store

Ondine

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

This app makes it super simple to manage Amazon products. Customer service is also very helpful to resolve issues.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Not a seamless experience, especially when it comes to Amazon, but certainly a lot better than individually managing each channel. And the customer service has been great!

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

Jae was a lifesaver!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Customer support is very helpful and great to work with!!

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 22, 2024

This app has, unfortunately, done nothing but completely mess up all my eBay listings repeatedly. I have SKUs set for every single variation, but it's still overwriting my listings somehow with outdated, incorrect information. I've had to cancel several orders because buyers purchased from these incorrect listings and I would have had to fulfill orders at a loss. I really can't recommend this to anyone.

Using app

9 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 21, 2024

Support through Live Chat was excellent. Lou resolved all my queries effectively and backed up with screenshots. Would recommend.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2024

I use this app to sync orders from Amazon to Shopify. It worked very well, but stopped working due to a need to re-authorize permissions for Amazon to access our Shopify account. The re-authorization procedure did not work initially but customer service fixed it and it is now working as well as ever.

Using app

5 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Oct. 17, 2024

This app truly is a godsend if you want to manage your inventory and orders across multiple channels. I know that some folks have had trouble getting setup and run into problems. I did too, and my first review was initially 1 star. But their support team reached out to me and genuinely wanted to help with the issues I was having. I gave them another shot, we worked through the issues, and once I really had a better understanding, I was very happy with this app.

Using app

5 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 16, 2024

Shopify Marketplace Connect enabled us to import our eBay and Walmart marketplace orders into our Shopify store. Setup was easy and straightforward. Configuration of the app was supported by the excellent and knowledgeable Shopify Marketplace Connect team. Thank you Shopify for another amazing app!

Using app

22 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

Really helpful!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 16, 2024

This solution is amazing! We switched from a costly third-party software to list our Shopify products on eBay, and this is a huge improvement. It lets us customise our eBay descriptions with HTML, making our store more appealing. We can map custom eBay fields to metafields, so we only need to create products in Shopify, and Marketplace Connect handles the rest. The continuous updates and new features make this software even more valuable. The support is also amazing, Adrian and the rest of the team always help me out with issues, requests or questions.

Using app

5 months

Total reviews

4

Average rating

4.0