Shopify Marketplace Connect

I've used this on and off for years. Has been very buggy in the past and 'gotten us in trouble' with amazon because randomly stopped syncing. I see that they now are charging 1% of revenue of synced listings, on top of their app charges, which I find unbelievably greedy. This must be some kind of monopolistic advantage. Anyway, you can't just push your listings to Amazon and be done - AZ is super complex and the listings must be highly customized. After 5-8 years we are going to find another app due to this greedy policy change. I suspect they changed their name from Codisto in order to avoid their reputation of poor service in the past. For some reason this is Shopify's go to recommendation and I have no idea why.

App and its processes aren't complete, refunds, returning items, and others

Great support!

Aron from customer support is absolutely amazing. Why isn't this man promoted!? Seriously solved all my issues.

Awesome team! We needed some assistance with issues I was having with calculated shipping from Shopify to Ebay. Mariel R was super quick to reply and knew exactly what to do. Thank you for your time.

Have patience to learn the app and ask questions. Their support is the real deal and answer tickets and chats faster than any software application we have used in the past. We are really excited to continue using this app and growing with it!

We have been using this app for around 18 months now and it has made our Amazon fulfilment simple and freed up a lot of time. Support is also great whenever we run into roadblocks.

This app is awesome. Jae was great with assisting me with publishing my items to Walmart Marketplace. He is very knowledgably and was patience with me. My issue was resolved in addition to obtaining the know-how on how to troubleshoot this issue if it occurs again due to his expertise and knowledge regarding this issue.

Good

Just wow, had a complex issue, Adrian understood in no time, fixed it even quicker. well done.

Very helpful and detailed. Guide me through each step

Really good customer service.

Great app. Works seamlessly with eBay and Etsy. So far, so good.

This works like a charm! I had some start up hick ups. But I was helped very quickly and efficient by the helpdesk! I'm happy!

Amazing support from Adrian from the team!

Had an issue with my orders syncing and they resolved it in five minutes. Very patient, they took time to go through all my concerns and double checked I'd set up everything correctly. Very straightforward and happy its working well!