Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,915
chart
#340
All reviews
Review RSS Feed
Feb. 25, 2024
Automatically pulls in old ebay orders even when configured to not do so, and automatically calls the amazon MCF fulfillment to double-ship orders when it feels like it. This app costed us money.
Thanks for your feedback, We have reached out directly to understand how this could have happened. In terms of syncing old orders this can only be done by selecting order sync settings. We are available 24/7. Nikki
Feb. 25, 2024
Hello, I am the owner of the GET EVERYTHING EASY Canada store, looking for many options to connect to platforms like Amazon and the rest, each of them became complicated for me until I used SHOPIFY MARKETPLACE with a practical system without inventory complications, when I had In some situations, the technical team responded in an incredible way, especially this person called LOVELY C, with amazing customer service! and a way of solving things with professionalism and at the same time with a charisma in the field without comparison!!! YOU ARE THE BEST LOVELY C!!!! GEE STORE OWNER
Feb. 25, 2024
Worked great until Ebay started giving me errors today. Customer service was unhelpful. I don't have time to mess around so I just installed a different app for Ebay channel, which is really annoying because now I have to update all the listings and I'll lose followers.
Thanks for your feedback, This appears to be an ebay seller account concern. We would advise speaking to ebay directly. Changing software would be inadvisable at this stage to prevent repeated issues. We can continue to provide support once you have spoken to ebay. Nikki
Feb. 24, 2024
wir brauchen eine App mit diesen Features unbedingt für unseren Onlinshop für Merinowolle Kleidung für Baby und Kind. Gerade Etsy wäre ein sehr wichtiger Sales Channel. Diese App ist offiziell von Shopify - leider funktioniert sie aber nicht. Im App Menü bekommt man ganz offiziell eine rote Warnung und Fehlermeldung, dass diese App nicht funktioniert und vom Entwickler aktualisiert werden muss. Schade!
Danke für Ihre Rückmeldung Mittlerweile wurde ein Update veröffentlicht. Bitte beachten Sie jedoch, dass die angezeigte Warnung keine Auswirkungen auf die Funktionalität der Produkt- und Bestellsynchronisierung der App hat. Wir haben uns direkt mit der Beratung in Verbindung gesetzt. Thank you for your feedback An update has now been released, but please note the warning you are seeing has no impact to the functionality of product and order synchronization of the app. We have reached out directly to advise. Nikki
Feb. 23, 2024
Alvin is to shopify help what bobby moore was to west ham - an inspirational leader ----and helped England win the world cup a star
Feb. 23, 2024
Great customer service, answers right away, very helpful and knowledgeable. Happy with top and help of agents!
Feb. 22, 2024
I had a little bit of trouble but I contacted for help and they were very helpful and I’m so happy to be able to have all my products on eBay and chill while my products just get published on eBay from my Shopify store! Thanks!
Feb. 22, 2024
Assistenza eccezzionale, mi hanno seguita per tutto il percorso di importazione prodotti su Amazon!!!! Grazie mille a Thea!!!!
Feb. 21, 2024
Excellent. I'm finding it a great tool with amazing customer support. I'd highly recommend it.
Feb. 20, 2024
Easy to navigate, inventory and product details are syncing well. Since we've used the app, it is so much easier to manage products and orders. Customer service is very helpful and responsive. It will only take you a second before they answer.
Feb. 20, 2024
You guys have the BEST support...everything that you have told me to do since I got on Walmart has worked ..... I have never had support better then yours keep up the good work..Mark
Feb. 20, 2024
I need to urgently address the appalling experience we've had with Shopify Marketplace Connect. If we could rate it with negative stars, we would, given the severe and persistent issues we've faced for over 60 days. Despite sending pictures as requested and reaching out for crucial support, the app has proven to be a travesty for any business owner relying on it. Adding to our frustration, when Amazon.com sought a conversation with a developer from Shopify Marketplace Connect to address our concerns, the support team failed to facilitate this essential dialogue. This starkly contrasts with our experience with Amazon support, which has been more proactive and willing to escalate our issue to their development team. The lack of progress in resolving this critical problem, despite having over 25 feedback emails detailing our support chat conversations, is nothing short of a business owner's nightmare. Listing our products on Amazon.com remains an unmet challenge, and Shopify Marketplace Connect has become more of a hindrance than an asset. We're not seeking a plea; we demand an immediate fix. The current state of Shopify Marketplace Connect is unacceptable for any business owner relying on its functionality. Please allow us to post attachments and emails to illustrate the urgency and severity of the problem. Your swift and decisive action in resolving these issues is imperative to salvage the credibility of Shopify Marketplace Connect for businesses like ours.
Thanks for your feedback, We have escalated your concerns and reached out directly to assist in resolving your issues. Nikki
Feb. 20, 2024
I have to say the app does its job and the support team is there to help, however their instructions were very harmful for our business. We asked two different times to two different support people if the application would respect the FREE LIMIT from ebay, so we could simply activate all items and let them sync. They said yes not one, but twice. But a week later we encounter a 40€ payment and a 50€ payment from ebay. The limit was surpassed. I believe not having the option to agree to surpass this free limit is a big hole on the implementation, and the terrible understanding of the support team was a tremendous let down for us. i would greatly recommend not trusting their recommendations. they also didnt take acountability from their mistake.
Thanks for your feedback, We accept this was a misunderstanding and have reached out directly. Our support team is available 24/7, please reach out anytime. Nikki
Feb. 19, 2024
Helped resolve issues that 2 other agents did not. Did an awesome job. keep it up.
Feb. 22, 2024
Many times impossible to load. app seems very slow. Update: it`s all working well now. Thanks CS.
Feb. 27, 2024
I am updating my review after having been in touch with the support team. I was advised - "The categories you have set in Shopify is only for your Shopify store. That means you need to manually set the category on the app." This is time consuming when you have over 2,500 products and have to manually set the category for each one. Other than this issue the app works well and customer service (Jeffrey Avila specifically) is great at trying to help. Hopefully the category feature can be fixed somehow in the future.
Thanks for your feedback, We have reached out directly to offer our assistance and support to help you start selling on eBay successfully. We understand that getting started on a new platform can sometimes be daunting, but rest assured, with the right guidance, the process can be quick and straightforward. We would be delighted to hear from you and schedule an onboarding session at your convenience to guide you through the necessary steps. Please feel free to reach out to us to arrange a suitable time or if you have any questions or require further assistance. Nikki
Feb. 15, 2024
I have tried several eBay collaboration apps, and I think this is the app with the smoothest collaboration. The chat support is responsive and helpful in resolving issues. It was disappointing that bundle products could not be linked, but I rate it highly with high expectations for the future.