Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,915
chart
#340
All reviews
Review RSS Feed
Feb. 15, 2024
I only used this app for a Walmart.com listing. I'm not sure how it performs for other marketplaces. Here were my issues with Walmart: 1) The listing on Walmart was never the same as the product information on Shopify. I tried multiple times and ways to edit something as basic as the title showing up for the Walmart listing and even after chatting with support multiple times, I was unable to change the Walmart listing title or edit the description completely. The description was pretty much always a bit off 2) Marketplace Connect should see from my Shopify account that I'm shipping all my orders through Amazon MCF. It turns out that Walmart does not allow competitor carriers to be used so Marketplace Connect kept sending Walmart my shipping information and Walmart ignored it. Then they cancelled all my orders after all the products had already been delivered to customers and gave customers their money back. Marketplace Connect should have been able to warn me that the carrier I was using was not compatible with Walmart as Walmart has a list of carriers they can easily compare against.
Feb. 13, 2024
Excellent support team around the product. I'm always able to connect with a live agent and get all the questions I have answered with detail. Thanks again!
Feb. 13, 2024
Hi, Spoke to Carlo, Really knowledgeable and helped me right away and solved the issue i was having. Excellent customer service. Thanks Carlo really appreciate your help!
Feb. 9, 2024
Feb. 8, 2024
This app has made the process of importing products to Amazon, Walmart, and eBay a lot easier. The support staff is also very helpful!
Feb. 6, 2024
Mark is the best customer service rep. He patiently with screenshots explained to me how to fix our Walmart connection. This man needs a raise, pronto!
Feb. 5, 2024
5 Star Service from Joy, she was fast and efficient in helping me identify the problems with my listing, and was resolved within a few minutes. highly recommend.
Feb. 2, 2024
If you are doing eBay or Etsy this app is awesome! As others have said, connecting Amazon is a bear. In a perfect world, and once you get it working it should be just as easy as the other platforms. There are still a lot of bugs they have to work out as the field mappings are a guessing game and huge time sync as it is very slow to communicate with Amazon's API. Overall its still a great app.
Feb. 1, 2024
Nous utilisons depuis peut cette application, elle fonctionne parfaitement. Service client très réactif. Un grand MERCI
Feb. 1, 2024
This App is for IMPORTING FROM AMAZON TO SHOPIFY...NOT SENDING FROM SHOPIFY TO AMAZON I WASTED 4 HOURS OF MY LIFE ON THIS. WRITE WHAT THE PRODUCT DOES!
Thanks for your feedback, Marketplace Connect is an integration app that syncs data from Shopify to Amazon, eBay, Etsy, and Walmart. Just to clarify, the app isn't intended to import data from these marketplaces back to Shopify. If you need further clarification or have more questions, feel free to reach out. Nikki
Feb. 1, 2024
USELESS! Etsy orders are imported with WRONG price for the discount, it just uses a random discount number instead of the actual discount number that was given on Etsy for every order. I've contacted their customer support over a month ago and they keep on ignoring me and say they are working on it. This addon is completely useless if it's importing wrong order prices. FIX THIS ISSUE AND STOP IGNORING ME
Thanks for your feedback, We are pleased to advise these issues are now resolved. Please don't hesitate to reach out if you have any further queries. Our Support team is available 24/7. Nikki
Feb. 1, 2024
There is a learning curve but seems user friendly. Most importantly the customer service is stellar and they will guide you through any issues.
Feb. 9, 2024
After working with many apps for years on Shopify for marketplaces, I can award this app for the MOST RELAXED ONE ever! For real, you know we have been fufilling the orders from our side on Shopify, then as we are cancelled/suspended due to NOT SHIPPING ORDERS. Thanks to these guys as they say "SLOW API OF WALMART" has not been retrieving our tracking numbers to Walmart, it is really funny when they are the ONLY APP THAT HAS THIS ISSUE! Anyways, I don't recommend this app. It is cheap though with all the marketplaces etc, I wouldn't call the app worst one, but they're not on the brighest side either. UPDATE: After 3 weeks of asking for the fix of the order syncing, they are still telling us their "developers" are working on the problem. They, again, tell us that there is still a complexity of the Walmart API. We've been told that our problem is "high priority", but as we understand from this 3 weeks is not that long a time. Also we asked their log to send Walmart/submit a ticket, because we've been told before the problem is "slow Walmart API", yet this request not answered yet.
Thanks for your feedback, Our engineering team has now deployed an update to resolve the issue related to order fulfilment and tracking number retrieval for Walmart. Nikki
Jan. 31, 2024
Fantastic customer support that will go above and beyond the normal expectation of a support team. I highly recommend!