Shopify Marketplace Connect
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Ich hatte Anfangs einige Probleme, jedoch war der Support sehr hilfreich, die App funktioniert sonst sehr gut!
It was working perfectly fine until they changed us to a new plan without notice or authorization. Now they say we have outstanding charges and ended up closing our account due to that. Now we have unhappy customers because of delays this has caused. Find a different app. People at this one are shady.
Thanks for your feedback, We have reached out directly to explain the circumstances of the situation. Your account is working as expected, please reach out if this is not the case. Nikki
Its a good experience again concerned staff guide in a good and supportive way
Highly recommend this app as it has made our work simpler and in sync with less hustle and in less time They have a great support team 24/7 they will help you until you have an answer Thank you to Mary Grace she was patient and provided solutions until my issue was solved
I Had some initial trouble getting my connections to work right, but after getting some help from Ronal in support everything is working great. This really is a great product and is already saving me time with importing my products.
Complete Garbage for Ebay, very little documentation, descriptions and images get overwritten by Shopify description and images. Very buggy with virtually no support. Shopify support does not help you, yo have to email marketplace connect and they take at least 1 week to answer an email IF they even respond. For Amazon it works great. For Ebay it is complete trash. Wasted 4 days of my life with this mess of an app!
Thanks for your feedback, We have reached out to understand your concerns in more detail and offered an onboarding session to guide you through the process. Our support team is available 24/7 via email or via the in-app chat function. We are fully committed to providing the right amount of support you need. Nikki
Support by email not effective, but the chat really helped me out - we have moved to a google call and all my queries where answered in a satisfactory manner. Pretty good!
it's not working it's impossible to sync the products from shopify to eBay.
Thanks for your feedback, A 1-star review is a little disheartening, especially when we have not been given the opportunity to address your concerns and provide support. We have reached out directly, Nikki
Extraordinary support by Lyn!
Automatically pulls in old ebay orders even when configured to not do so, and automatically calls the amazon MCF fulfillment to double-ship orders when it feels like it. This app costed us money.
Thanks for your feedback, We have reached out directly to understand how this could have happened. In terms of syncing old orders this can only be done by selecting order sync settings. We are available 24/7. Nikki
Hello, I am the owner of the GET EVERYTHING EASY Canada store, looking for many options to connect to platforms like Amazon and the rest, each of them became complicated for me until I used SHOPIFY MARKETPLACE with a practical system without inventory complications, when I had In some situations, the technical team responded in an incredible way, especially this person called LOVELY C, with amazing customer service! and a way of solving things with professionalism and at the same time with a charisma in the field without comparison!!! YOU ARE THE BEST LOVELY C!!!! GEE STORE OWNER
Worked great until Ebay started giving me errors today. Customer service was unhelpful. I don't have time to mess around so I just installed a different app for Ebay channel, which is really annoying because now I have to update all the listings and I'll lose followers.
Thanks for your feedback, This appears to be an ebay seller account concern. We would advise speaking to ebay directly. Changing software would be inadvisable at this stage to prevent repeated issues. We can continue to provide support once you have spoken to ebay. Nikki
wir brauchen eine App mit diesen Features unbedingt für unseren Onlinshop für Merinowolle Kleidung für Baby und Kind. Gerade Etsy wäre ein sehr wichtiger Sales Channel. Diese App ist offiziell von Shopify - leider funktioniert sie aber nicht. Im App Menü bekommt man ganz offiziell eine rote Warnung und Fehlermeldung, dass diese App nicht funktioniert und vom Entwickler aktualisiert werden muss. Schade!
Danke für Ihre Rückmeldung Mittlerweile wurde ein Update veröffentlicht. Bitte beachten Sie jedoch, dass die angezeigte Warnung keine Auswirkungen auf die Funktionalität der Produkt- und Bestellsynchronisierung der App hat. Wir haben uns direkt mit der Beratung in Verbindung gesetzt. Thank you for your feedback An update has now been released, but please note the warning you are seeing has no impact to the functionality of product and order synchronization of the app. We have reached out directly to advise. Nikki
Great assistance from Rain in the support team.
Alvin is to shopify help what bobby moore was to west ham - an inspirational leader ----and helped England win the world cup a star
Great customer service, answers right away, very helpful and knowledgeable. Happy with top and help of agents!
I had a little bit of trouble but I contacted for help and they were very helpful and I’m so happy to be able to have all my products on eBay and chill while my products just get published on eBay from my Shopify store! Thanks!
Assistenza eccezzionale, mi hanno seguita per tutto il percorso di importazione prodotti su Amazon!!!! Grazie mille a Thea!!!!
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