Shopify Marketplace Connect

Shopify rep Jae is the best rep they have in the company! Not in a hurry to get rid of you and go on to the next, but taking time to understand the problem and find a solution. Though the many faults of the app, Im staying because of his help.

Aaron's response time was awesome and he helped explain some difficult issues clearly and with screenshots so it was easy to understand. This app is awesome and once you wrap your head around it, it reduces the workload enormously. Highly recommend!

straight on point and valuable suggestion, great time saver!

Give Chloe a raise! She is fantastic!!!!

This app if very glitchy. It does not list variations properely, adds extra words to your listings. The tech help is not very good.

This is a major issue, the app brings orders that have been fulfilled already back again like new just because eBay updates something the app will import a duplicate showing it's a new order after you fulfilled the order already.

Jae was super helpfull and quick

I regret to say that the service and performance of the app have significantly deteriorated. For nearly a week now, I've been experiencing the following issues: Orders are no longer being synchronized. Inventory levels are not being transmitted. Prices are not being synchronized. eBay orders are still being imported, but not into Shopify, only appearing in the order overview. Amazon orders are not being imported at all. I've been told that efforts are being made to address these issues, but I have a feeling that nothing will change. This will be the reason I'll have to switch entirely to a different e-commerce platform, as other apps are unfortunately unnecessarily expensive for managing eBay & Amazon products. It's a pity, but that's just the way it is.

The app deleted all my etsy listings...

Rain, the customer support agent has been nothing short of fantastic, such a huge help. Went out his/her way to get the issue sorted that I was facing for 2 weeks plus!

Dina is a wonderful customer service she has helped me all the way with all my requirements all the way til my list was uploaded at eBay. Thank you so much.

Excellent app and received excellent support from Thea! Was up and linked to our Amazon.ca account and products in no time. Very impressive.... can't wait for the Walmart.ca connector :-)

Die App ist zu empfehlen, man muss sich ein wenig herantaste und dann läuft alles wie geplant.

Great customer service. helped me with issues that weren't related to their great product

Not sure its worth it. Doesn't map fields with Etsy, so some of them don't get imported, others get imported wrong. I'm not sure this was worth trying out.

Defiantly install this app before you create your products on Amazon or other marketplaces if you have not already done so. It makes creating listings so much easier than going through for example AMZ marketplace app. Customer service reached out to me shortly after we installed the app and asked if we needed help onboarding or if we had any questions. I had lots and they scheduled a call and walked me through all of it.

lynn was super helpful