Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,932
chart
#772
All reviews
Dec. 18, 2023
Dec. 18, 2023
Peachy from Marketplace Connect is a wizard and could help me solve all problems! so happy with with the outcome and help. Would have never done it on my own.
Dec. 18, 2023
The app works very bad on amazon seller account, service havent solved the problems sync amazon orders. Bad experience and after 1 month I canceled the app.
Thank you for your feedback, The issue raised has since been resolved. We are sorry to see you go but would be happy to discuss any further queries should you decide to return. We wish you well in all your future endeavours. Nikki
Dec. 15, 2023
Works well and they actually have a human there to support any technical challenges which is refreshing (not an automated bot)
Dec. 15, 2023
Amazon works fine. If you try to connect Google market , they let you configure anything an after MANY hours of troubleshoots, youtube video, searching, they told me they do not support. They should just remove it. The agent who answered me just told me : no nothing we can do. Same thing for Walmart Canada.. They do not support. And if you are from Canada, you can not change the fulfillment center , you have to use Walmart US and manage with this. Bad to let people waste time on feature offered but not supported anymore
Thanks for your feedback, Codisto Channel Cloud is now Shopify Marketplace Connect (https://www.shopify.com/marketplace-connect) As we are in the migration process the legacy app continues to function as expected with Google as a marketplace. As an existing merchant on Codisto looking to start selling on Google, we would encourage you to migrate over to our Marketplace Connect app and connect to the Shopify Google app to ensure the appropriate improvements and support are being provided. Walmart Canada was not available in our legacy app but is on our roadmap for Marketplace Connect for 2024. Please reach out to our support team if you have any further queries. Nikki
Dec. 12, 2023
Since transitioning from Codisto to Marketplace Connect, we've encountered several issues with core functionality, including the inability to use HTML in descriptions, position photos, or fix variation pricing. This caused significant disruption, requiring 48 hours of downtime and 2 days to manually fix listing errors. While we appreciate the support team's acknowledgement of the issue, a faster resolution is crucial. We recommend prioritizing fixing these core functionalities and consider integrating with other listing management tools until stability improves. We hope Marketplace Connect can regain its potential as a valuable tool for eBay sellers
Thank you for your feedback, We understand there were some issues with publishing, these have now been resolved. Please reach out if you have any further queries, Nikki
Dec. 12, 2023
I am new to Shopify, and they made it so clear and easy--teaching me how to connect my Etsy store! Very polite and helpful customer support. I appreciated their patience with me!
Dec. 12, 2023
Just a solid bunch of people. Always patient with me and help me get what I needed getting.
Dec. 12, 2023
The Etsy integration has a lot of problems. I edited things directly on Etsy because there are many properties that can't be changed in the app. However, when it syncs, it just replaces everything I changed. If it was only a few changes overwritten, I could manage, but it's over half a dozen.
Thank you for your feedback, We have reached out directly to further understand your concerns and provide the appropriate support required. Nikki
Dec. 10, 2023
I'm new to Shopify and Amazon, so as you can imagine, I have a lot of questions. Their support team helped me understand the linking process to amazon from shopify.
Dec. 8, 2023
Worked fine for Ebay, won't connect to Walmart. We contacted tech support and they tried to get it working, but were unable to connect. Wasted a day trying to get this set up.
Thanks for your feedback, We reached out and we resolved this with you online. Please don't hesitate to reach out if you have any further queries, Nikki
Dec. 19, 2023
I've found this app to be highly effective for managing listings on Amazon, making the linking process easy and efficient. However, I've encountered some challenges when it comes to linking Etsy listings. Firstly, not all Etsy listings appear on the Link Page (Settings page), causing some difficulty. Additionally, enabling a listing in Bulk Edit mode seems to create a new Etsy listing rather than linking to an existing one. This has resulted in unexpected charges from Etsy for duplicate listings. I reached out to the support team for assistance, and while the first staff member acknowledged the issue and notified the tech team, I didn't receive any updates. When I contacted them again, the second staff member seemed unfamiliar with the situation and unintentionally created a duplicate Etsy listing, leading to an additional charge. I appreciate the effort of the support team and their willingness to assist. However, I'm still facing challenges with linking Etsy listings, and it has resulted in unexpected charges. I hope these issues can be addressed to improve the overall experience. Update: 2 weeks later, the first staff member followed up with me and the remaining unshown 2 listings finally showed up on the Link page (Ready to list). Problem solved! Thank you Shopify team!
Thanks for your feedback, We can now confirm this issues has been resolved, we have reached out directly with next steps. We are available 24/7 please reach out anytime, Nikki
Dec. 6, 2023
Had some rookie issues coming out of the gate but with supports help they got me on track and back in business. Thank you for the incredible support.
Dec. 6, 2023
Great support from their live chat and email support. They helped me to fix the issues very quick.
Dec. 4, 2023
Barely works for Etsy. I can't speak to the other integrations because I only connected Etsy and had a bad experience. If your Etsy listings are exactly the same as your shopify products, this app will sync purchases. However, it will not sync any discounts that the customer applies on Etsy so it makes all analytics on Shopify useless. It also will not sync any personalization data from Etsy. I was able to do some matching using SKU, but it still didn't work great. If you complete the order on Etsy, it will not sync the data to Shopify. I could have made this work were it not for the discounts not being reflected, but after having contacted support several times with no solution, I have given up.
Thanks for your feedback, We have investigated your concern and can confirm this is now resolved. We have reached out directly to notify you. Please don't hesitate to reach out if you have any further queries. Nikki