Shopify Marketplace Connect
Sell on Amazon, Target Plus, Walmart, and eBay from Shopify
Rating
4.2
feedback
1,915
chart
#351
All reviews
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Nov. 2, 2023
Sadly it just didnt work. After connecting my etsy listings to my shopify listings I found all the connected etsy listings deactivated on etsy. I tried several times but each time the listings were deactivated on etsy. And not just once either. Once I'd given up on the app, uninstalled it and relisted my items, 10 minutes later they'd be deactivated again and I'd have to relist again! It took a while and 3 or 4 goes over half an hour before my etsy listings were finally back up again.
Thanks for your review, We agree this was not a pleasant experience, but rare and now resolved. We have reached out to offer an onboarding and run through the process. Nikki
Nov. 1, 2023
Once configured app works seamlessly with our 2 eBay accounts. I requested 2 minor modifications, support acted immediately to implement changes. I can highly recommend Marketplace Connect over other apps that I've tried and their support is A+
Nov. 1, 2023
The App is initially very confusing> one needs to read the instructions very carefully before start working with it. However, the online chat help is EXREEMLY HELPFUL. I just finished getting help from Von and I am delighted to report that he stayed with me for a long time and addressed every issue we had, and and indeed we had many. I am sure his colleagues are equally supportive as well. In short, it is a very good App once one learns its ins and outs.
Nov. 1, 2023
The app is very clunky. The sync with eBay is on-and-off. When it doesn't work, the app developer / support team has no way of figuring out why it's not working. Sync problems in turn cause other issues on eBay, including bad seller ratings due to inability to fulfil orders as a result of inaccurate listings, and shipping details not updating, leading to negative customer experience.
Thank you for your feedback, If you will allow, we have reached out to organise a call to go through the steps of listing on eBay. We are committed to resolving issues as quickly as possible and improving your customer support experience. Nikki
Oct. 31, 2023
I find Codisto the best app for syncing Shopify to Amazon. The support is fantastic and app itself reasonably user friendly. Dion
Using app
Over 3 years
Total reviews
3
Average rating
5.0
Oct. 30, 2023
Viele Einstellungen kann man nicht tätigen und werden gar nicht erst angezeigt. Leider absolut unbrauchbar!
Danke für Ihre Rückmeldung Wir haben uns direkt an Sie gewandt, um Ihre Bedenken zu verstehen und herauszufinden, wie wir Sie unterstützen können. Thank you for your feedback We have reached out directly to understand your concerns and how we can support you. Nikki
Oct. 30, 2023
I find the app difficult to use but support is stellar, they help you decipher everything patiently and get it running.
Oct. 30, 2023
The support team is very patient and would gladly help you out down to every single trouble that you might encounter.
Oct. 29, 2023
Do not install this app if syncing with Etsy. It will deactivate all your synced products and, in the unfortunate case of some poor souls I've found on Reddit, completely delete your products. Additionally, the inventory that is synced with Etsy is the total inventory across all markets, not just the online market, or a market you separate out for Etsy. This app should have been tested thoroughly before sending that email out to customers.
Thank you for your feedback We acknowledge some teething issues when first launched but our team has made substantial strides in adapting to the intricacies of the Etsy marketplace. Duplication and deletion is now fully resolved. In terms of inventory we have reached out to support and clarify the issue. Nikki
Nov. 2, 2023
10 Stars App and Customer Support I have to admit that it was a little bit confusing at the beginning, but customer support reached out and clear everything our for me and how this app works. Ronel, the customer support representative, disserve a 10 stars rating for his knowledge and patience during the process. I am happy with the app and I can't wait to explore all the features.
Oct. 26, 2023
It is in the process of deleting all my Etsy listing for the second time, and I'm not sure why. Bulk edit is just constantly loading. Not sure what I am doing wrong, but it isn't working for my store. Have to pay to reactivate my listings for the second time now.
Thank you for your feedback, We would be grateful if you could give us an opportunity to resolve this. We have reached out directly to offer an onboarding to walk you through the process. Nikki
Oct. 26, 2023
Be patience to guide me complete setting the marketplace connect to ebay at one time, thanks
Oct. 26, 2023
Just setting up, had a bit to learn. But their support has been epic. They took the time to not only explain to me what I did incorrectly, but also made corrections and showed me the errors. Excellent training and support! Really above and beyond.
Oct. 25, 2023
If you want to list your Shopify products on the marketplaces this is the app! Russ was wonderful in helping list my products on eBay. I didn't have a clue. But he was able to go into my store and list my products on the marketplace. It was a breeze. Yes, I approve this app install Today!
Oct. 25, 2023
Wir wissen den Support von Adrian sehr zu schätzen. So funktioniert guter Support. Schnelle Kommunikation und immer ein offenes Ohr. Shopify? Ihr habt mit Adrian Hernandez einen unfassbar guten Account Manager! :)