Shopify Marketplace Connect

Support is great and very fast.

Linked items all showing the wrong Base Price, so to work out the price you have to go into eBay and keep checking - easier just to update the eBay price via eBay, so what's the point??? Will Update once they fix. Why, does this App keep having issues... PLEASE Resolve ASAP

Resolved my issue within a week. This app is by far more useful than others ive tried with you no longer needing to have a corresponding shopify listing to link it to. It will just bring all your info over from Etsy and Ebay regardless and add it to the Orders list in Shopify. Really useful!

The first time I reached out to customer support, none of my issues got resolved. However, on my next time reaching out, everything I needed done to get my Walmart Seller account connected was handled quickly and efficiently, and I finally got my accounts linked. Definitely recommend the app, as it makes keeping track of all of my channel sales so much easier.

Don't recommend. Tried connecting to a medium size ebay store and had several issues. The app was very slow to load. Product with variants wouldn't import from the ebay account with their full variant codes. I wanted to make no live changes to my ebay listings while I was getting this set up and turned off all syncing options, I told support this when I contacted them about the bug with the sku codes not showing up correctly. The agent that had no understanding of what the issue was, went round in circles about it and eventually deleted a listing without asking for permission first. Horrible experience. I had to spend several hours fixing the issues the agent caused on my ebay store. I deleted this app after that.

Mariel was great and very knowledgeable in what I needed to do in getting my shopify sync'd and linked onto ebay. Highly recommend!

My brain just wasnt with it today and i was struggling to get this going to the point i uninstalled and tried enough app. The other apps i tried just didnt do what i wanted. So i tried this again and contacted support. Mariel R was helping me within minutes and walked me through the whole thing. Everything is no working perfect. They also explained everything beautifully so i truly understood everything i was doing instead of just mindlessly clicking buttons. Thanks heaps!

Great app to work with and the online Live Chat support is good too for basic help and set up...however if you require technical support escalation due to technical issues please be aware this could take weeks even months to sort out. I have raised 3 tickets over 3- 4 weeks and still awaiting a reply from them.

Overall good app. Some weird quirks in the UI. Support can be iffy at best. I have been told conflicting information from support often by the same support person in the same ticket! Also been sent random knowledgebase articles that do not pertain to my question.

This is the worst app I have ever used. The Etsy connecting is mapping discontinued products and keeps listing them on Etsy. I cannot find any way to stop this from happening. I delete them, they come back. Uninstalling the whole thing. It is unusable.

Amazon not so much but good in other areas.

Great customer support and help when needed. above and beyond

Dale is exceptional, he is knowledgable and so very approachable. thanks to him I am all set up with my Shopify / Walmart link, thank you so much for having such a wonderful person on your team. have a blessed, safe, and beautiful day!

This app is pretty useless as it only pushes products in your Shopify store to the marketplace, and not the other way around. It can see the listings and all the information, but it can't do anything useful with it. Two stars, because while it only does half the job, it appears to do that half reasonably well.

Russ has been our life saver. Extremely happy with his help. Tons and Tons of thanks, mate.

DO NOT SWITCH FROM LEGACY CODISTO! It has been nothing but trouble for us for switching to 'new' Marketplace Connect. eBay integration is broken and will not allow you to sync your existing catalogue. I expected better features and support now that Shopify took over Codisto. It is however, downgraded significantly in both areas. The features no longer work. And the support is ridicule as the agents don't seem to have a clue.

Does not support variants at all. Just pushes the first variant of a product to a marketplace. Totally useless and a waste of time in my opinion. The customer support has been unhelpful and slow. I'm disappointed with the overall experience.

Worst customer service. A representitive name Noel lied and tried to gaslight me. We chose to do a price increase on Amazon in order to offset the Amazon fees. The app published the products in the original Shopify price. When I contacted customer service, they said tha the price the app sent was correct. I send them screenshot showing that the price was wrong. He wrote "One thing for sure is that the App sends the information/details to your Amazon Seller Central with the correct Prices. " That was a LIE as the screenshot shows it did not.

Was hopping that now this was part of the Shopify family the app would improve they never mind taking the subscription fees but it’s very slow at loading. It has problems with categories, pictures and barcodes sinking between eBay and shopify. Customer services are quick to answer but have limited knowledge so it then takes many conversations backwards and forwards and we are still waiting for issues to be resolved.