MIDA: Heatmap, Replay Checkout
Heatmaps reveal lost sales. Record, analytic for cart recovery
Rating
4.9
feedback
441
chart
#167
All reviews
Review RSS Feed
May 28, 2025
Customer service is great and was able to catch some fatal flaws and correct them
May 22, 2025
The app looks awesome! I just finished the onboarding process, and everything feels smooth and intuitive. I love how clearly it records what people do on my website—it gives me valuable insights in a very user-friendly way. Looking forward to using it more and exploring all the features!
May 18, 2025
Excellent service, great replays, awesome quality. Also team is quick to reply, can't ask for more
May 15, 2025
Unable to give any Recording , and Support is very bad ,
Hi there, Sorry to hear about your experience with MIDA! We’ve reached out to you directly to better address this and to also clarify the situation. At the same time, we’d like to confirm that all the issue with the access on your side has been resolved. Please feel free to get back to us anytime, we’re always happy to assist!
May 14, 2025
Amazing app! We offer products that require customers to enter their Instagram username in the product fields. Previously, if a customer added an item to their cart but abandoned it before reaching checkout, Shopify wouldn’t save any of their input—so we had no way to follow up. Thanks to this app, we can now record user sessions and see exactly who entered their Instagram handle and added items to the cart, even if they didn’t start the checkout. This allows us to reach out, offer support, and answer any questions they might have had. It’s made a noticeable difference in our conversion rates. Highly recommended!
Thank you so much for sharing your experience! 🌟 We’re thrilled to hear that MIDA has helped you capture those valuable insights from customers who abandon their carts, especially with details like Instagram handles. It’s amazing to know the session recordings are giving you the visibility to follow up, support your customers, and ultimately boost conversions. Your recommendation means a lot, and we’re excited to keep helping your store grow! 🚀
May 12, 2025
lots of very insightul informaiton gained from this app. can reply how the users behave on the site and uncover bugs or issues quickly.
May 10, 2025
I've tried a few other apps like this before, but MIDA is by far the one that works best for me. It's super easy to use, and the heatmaps + session replays give me exactly the insights I need to improve my site. I noticed a difference almost right away. Also, big plus for the responsive support team – they’re quick and helpful. Highly recommended!
May 9, 2025
May 9, 2025
Interesting app, great to be able to see exactly how your customers are using your website and what they're looking at. Hopefully this will help me fix any issues, make things more user-friendly, and recognise where I need to add extra options to a collection.
May 14, 2025
The app is very intuitive and works well out of the box. We experienced some issues with the display on our session replays but the Mida team was able to help right away.
May 7, 2025
Great way to see what people are doing on your site. The best way to find out how to better your landing pages.
May 2, 2025
The live session replays have been invaluable to our new business. Seeing exactly how visitors interact with our store has helped us spot issues and improve the customer experience. Highly recommend!
May 1, 2025
Great app for any business starting out to understand what your customers are doing when visiting your website. Love the session recordings function! Very friendly and prompt customer service too!