MIDA Heatmap & Replay Checkout

Thanks to MIDA, I can identify and fix UX obstacles almost instantly. It’s like having a real-time window into my customers’ experience. The heatmaps are super intuitive, and session recordings help uncover hidden issues that I would’ve never caught through analytics alone. Plus, the support team is amazing – super responsive, knowledgeable, and genuinely invested in helping me get the most out of the tool. If you're serious about improving conversion rates and user experience, MIDA is a must-have.

Great app and great support! I use MIDA: Heatmap, Replay & Record, and it has helped me understand my visitors' behavior. I've used other apps before, but MIDA is better. Their support service is also kind and helpful. Thank you.

Excellent support! Thanks Lucy!

Excellent support team.. highly recommended better then luckyorange i have used it previously..

Great app! Really useful and beautifully designed. The support team is super responsive and helpful — they answered my questions quickly and clearly. It’s a great tool if you want to better understand user behavior on your store. Highly recommend!

I was disappoint about the app at first, because the recording feature doesn't work properly. But after I contact the support team, they fix my issue promptly and nice to talk. Professional and friendly.

Very helpful app, will help you to know whats wrong in your store by watching customers what they are doing. Also the team is amazing. They always help me.

Great app，good customer service, I really like it! Quick and helpful!

I love this app! It’s a great way to see how people/customers are reacting to my site and what they’re gravitating toward. Their customer service is great too! All around great experience! Amanda Seeberger Owner & Founder of Always Amalfi

Essential App for Any Serious Store Owner MIDA has been a total game-changer for my Shopify store. Being able to watch real user sessions has helped me understand where customers drop off, what grabs their attention, and how I can improve my layout and conversion flow. The recordings are exceptionally clear, and the heatmaps are a welcome added bonus. It’s like having a window into your customer’s mind. The app is smooth, intuitive, and surprisingly lightweight. Highly recommend it to any store owner who wants to make smarter, data-driven decisions!

Great app, can totally recommend to anyone starting their Shopify Store as it gives you great insight into customer behaviour. I tried a few similar apps, but MIDA definitely was the best!

Great App with lots of good features and constantly adding more features. I have been on the Free Plan for a couple of months now, but I will definitely be switching to a paid plan very soon. Their customer service is very responsive and helpful. I totally recommend trying them out!!

Excellent app. Improving day by day. Customer support is very helpful.

Es bastante buena para poder saber cual es el comportamiento de tu público y que parte de tu web mejorar. Atención al cliente ha sido muy amable y me ha ayudado a configurar la App. Además he podido resolver dudas sobre como funciona.

A plug and play app that allows me to see what interests my customers the most and how to improve the layout.

They have a nice and fast support service. The functionality of the application is quite sufficient.

Excellent Tool for Boosting Conversions and Understanding User Behavior MIDA has been a game-changer for our Shopify store. The combination of heatmaps, session replays, and real-time user behavior tracking has given us deep insights into how customers interact with our site. We’ve been able to identify exactly where users drop off during the checkout process and make targeted changes to improve the experience—resulting in noticeably higher conversion rates. The app is intuitive and easy to set up, and the customer support is fast, friendly, and knowledgeable. What I appreciate most is how actionable the data is. You’re not just getting numbers—you’re getting a clear picture of what needs to be fixed and why. Highly recommended for any store looking to reduce cart abandonment and fine-tune the user experience.

The App is really easy to install and easy to get started. Once it's running it's a simple click to see how your website is working when people visit. I have also been able find where some of my conversions have been coming from thanks to this app as sometime shopify doesn't seem to have a clue.