All reviews

Rating Breakdown

  • 5
    91% (87 ratings)
  • 4
    3% (3 ratings)
  • 3
    2% (2 ratings)
  • 2
    3% (3 ratings)
  • 1
    1% (1 ratings)

Reviews with Text

  • 99% (95)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 15, 2025

I literally had the best customer service with them. Nathan was so helpful and super efficient and great at explaining everything. I give this10/10!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 15, 2025

APP works fine. Customer support is excellent. Would highly recommend this APP for small to medium Shopify customers.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2025

Service is always timely and impeccable. Well done!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

July 12, 2025

Beware of the extra costs for labels created after going above the free threshold label per month, it can be quite expensive as 4-5 times comparing to other apps

Using app

2 months

Total reviews

15

Average rating

4.2

5 / 5 Share

June 27, 2025

After experiencing an issue creating a shipping label on the Aus Post Business app, we contacted support and to our surprise, someone responded almost immediately. Nathan was extremely helpful and guided us through resolving the issue quickly and efficiently. Super happy with the quality of service and the responsiveness. A great support experience!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2025

Exceptional Service and Seamless Integration – A True Standout! After installing SellerDash to streamline shipping for my Shopify store, I initially ran into trouble integrating it with Australia Post. Frustrated, I reached out to their support team—and this is where SellerDash truly set itself apart. Within just a few hours, I received a personalised response tailored directly to my business needs. Not a stock-standard reply, but a thoughtful, solution-focused engagement that immediately addressed my integration issues. It's rare to encounter this level of customer service these days—responsive, professional, and genuinely invested in ensuring success. It reflects the same principles I hold dear in my own business. The app itself is well-designed, intuitive, and offers a level of flexibility that I hadn’t found in other shipping solutions. But it’s the human touch that really makes SellerDash shine. Knowing that a dedicated team is backing the product gives me complete confidence moving forward. I’m looking forward to a long partnership with these guys. If you value top-tier service and reliable functionality, SellerDash should be at the top of your list.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 24, 2025

As a new brand, we encountered a small issue while getting familiar with the app and decided to reach out via email with our concerns. To our surprise, we received an almost immediate response, letting us know that someone would be in touch. We were absolutely blown away by the customer support provided by Nathan. Not only did he record a video demonstrating how to fix the issue, but he also took the initiative to resolve it himself. Additionally, he shared some valuable tips at the end of the video. This level of professionalism really impressed us, and it gives us great confidence in handling any future concerns. The app itself works flawlessly and meets all of our needs at this time.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 11, 2025

Honestly the best app there is for shipping labels, it makes life so much easier and super fast. Probably the best customer service I have experienced also, if you have an issue and you contact the support team they respond almost instantly. Highley recommend this app

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 23, 2025

Customer support was awesome and fast!

Store

McMinis

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

This app has really help our small business cut time with processing orders, when we had some issues with our weights Nathan waas super helpful and clear with how we fix all issues.

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 9, 2025

Been using it for a DAY and it is already so easy!

Using app

29 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Our first time using this app, bit nervous but getting use to it, simple all in one area, very helpful support, on time, didn't have to wait for 3 days for an answer. Thank you guys. Mr Windows

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2025

User interface is excellent and the staff are 10/10, Nathan has saved me on numerous occassions with his app knowledge

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Nathan (lead dev) is AMAZING! SO helpful. Quick. Clear. Problems resolved in minutes. Can't recommend enough!!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2025

I want to start my review by saying that the customer service has been exceptional, which as a new business, starting out, has been invaluable. The speed and professionalism and detail in responses has been very much appreciated - especially tailored screen recordings to help me. I find the app extremely easy to use, it has really streamlined my processes and I have been able to do everything I need to (except provide labels to post simple letters but that's not a huge deal for me, just worth noting and I believe it may be coming in the future). Thanks team for all the help and support!

Using app

3 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 18, 2024

Wouldn't survive without this app.

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Ever since finding this app last year I have been extremely pleased. I was manually inputting all my orders online through AusPost which took me, quite literally, days to input hundreds sales. Now it takes me minutes with a simple click of the button. What a time saver. Thank you for such a simple, yet powerful, app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

This app is a game changer for me, I love saving money and time with postage and that's exactly what this system has done for our processes. On the rare instances that I've needed help the team have responded with exceptionally fast and helpful customer service. Highly recommended.

Using app

Over 1 year

Total reviews

10

Average rating

3.8

5 / 5 Share

Dec. 8, 2024

I have been using this app for years and it has always worked well. Fast customer service when and if needed. The app very rarely has any tech issues. Over 5 years I have had probably 2 tech issues and they where fixed very quickly. No issues for years since. This app is always updated and a MASSIVE time saver. It also has an easy to use interface. Highly Recommended.

Using app

Over 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 1, 2024

Amazing and easy to use. As soon as you download the app you think it's really difficult but it's not. It's pretty easy. You just need to go step-by-step and also the team is really amazing. They help you if you have any difficulty I'll be definitely recommending this app.

Using app

3 months

Total reviews

3

Average rating

5.0