Okendo: Reviews & Loyalty

May 2, 2023

Incredible customer experience. They not only understood our custom needs, but made the changes to our website themselves so we didn't get bogged down in development. Great work!

June 22, 2023

We switched from Yotpo and so far the experience has been great. The reviews just look so much better on our Shop store, and the support has been terrific. Highly recommend. In particular, I want to thank Laura Gomez for the tremendous amount of help she gave to get our survey started. Great service deserves to be recognized, and so do the people that deliver it.

April 28, 2023

We switched from Stamped to Okendo and the number of reviews jumped overnight. Okendo is not only great at collecting reviews but it makes your store review sections much more legit and unique. Onboarding was efficient. The support team is friendly and fast. Great company, great people. We are super happy we made the switch. Recommend 10/10

April 23, 2023

Have had an incredible onboarding experience from start to finish, and received assistance in ways I did not anticipate. Had I known the amount of care that would of into this, I would have signed up even earlier! Estefania has been, and is, incredible holding our hand all the way through. We were delighted with the integration assistance received for Klaviyo by Vanessa. Could not be happier so far with the experience. We've used other review providers... "name brand" guys... you know who I am talking about... they did not commit any extra resources to assistance... just the sale. This is the opposite experience. Stoked Thank You

April 22, 2023

A very complete system for review capture and placement on our site. Beautiful and well-designed widgets allow the reviews to populate wherever you would like them- and in so many different configurations. Super helpful in creating UGC and brand appeal on our site. The onboarding team is top-notch! They were just great. Thank you.

April 18, 2023

The Okendo review app is great and its features are incredible. Has assisted with the growth of our e commerce store since inception. The team is great and always helpful and insightful in assisting with new features and how we can improve. Thank you Norma :)

April 13, 2023

The team are very helpful in getting the design and systems working as you need them. No question too big or too small and local support makes transversing the challenges of setting up a Shopify store super easy.

April 11, 2023

Great app, does exactly what is say and it does it well. The support team is great and very helpful as well.

April 7, 2023

Hands down the best reviews app on shopify right now. Recently they changed their pricing for the better and it's very affordable to start with now as well. If this wasn't enough they have absolutely incredible support & devs that will 100% help you with whatever you need. Keep up the great work Okendo.

April 6, 2023

Does exactly what we want and customization is easy. We use primarily to collect reviews and UGC. Their team is also super helpful

April 4, 2023

Works well for us, have had a couple of issues with the widget plus implementation but they've got great support to help us through. Thanks for your help Hermes

April 4, 2023

I tried the app, signed up for 20$/month but couldn't use custom HTML templates so I uninstalled it. Then the customer service reached out to me and explained that there is a solution by integrating with Omnisend send. That app is another 16$/month, but fine, let's try it. I installed Omnisend, then cannot find how to integrate it with Okendo, I reach out to the customer agent, who then tells me that this feature costs 300$. I replied that I won't spend that much just to be able to send emails, which should be a basic feature. The agent comes back to me questioning my reasons and wondering if I could just style my emails instead of using HTML template. Please dont' waste your customers time, if you don't have a solution it's fine, but don't lure me into testing something to later find out it costs 15x more. Also don't question your customers need, it's better to miss a sale than to ridicule yourself like that.

April 3, 2023

An excellent app, easy and straightforward to set up and configure with a great selection of display options. Highly recommended.

April 3, 2023

Extremely fast and thorough support when onboarding. Highly recommend this app!! The reviews widget is very customizable.

March 28, 2023

Happy with the app and the customer service, very quick response and resolved the minor issue quickly

March 28, 2023

Excellent onboarding service. Have answered multiple questions for me promptly. Very smoothly integrates with store. I imported Amazon reviews to get started and that was relatively straight forward. Thank you.

March 22, 2023

I was struggling to find the right spot for the product page coding and Josh was super helpful and speedy in getting this updated for me.

March 21, 2023

We are very happy with the Okendo product, it is very easy to use and does exactly what we expected, the hi-light of the relationship we have with Okendo is the level of service and knowledge of the support staff, nothing is too much trouble and anything we ask for gets delivered in super quick time. We would thoroughly recommend Okendo keep up the great work guys!

March 14, 2023

Angelica and Benajmin have been extremely helpful redesigning my review page, good communication and interest on knowing what was I expecting. I would highly recommend Okendo to any online business :) Great work guys!

March 14, 2023

Alannah was extremely helpful in getting Okendo set up. Great reviews platform - easy to filter data and export reports.