Okendo: Reviews & Loyalty

March 14, 2023

Throughout onboarding, Alannah from Okendo went above and over. We had a fine experience dealing with her, and the platform itself  is fantastic.

March 13, 2023

Alannah from Okendo was wonderful and provided excellent advice and guidance. Her communication was fast and efficient and everything was set up within a few days. Thanks Alannah!

March 10, 2023

Alannah from Okendo went above and beyond during the onboarding process. We loved working with her and are so happy with the reviews platform.

March 8, 2023

Okendo is everything I wanted in a reviews app and the staff were so kind as to help me customize its appearance it to my store!

March 1, 2023

We looked at a lot of options when deciding on a Product Reviews, UGC (and Customer Survey) app. We tried a well-known competitor's app and quickly realized we had made a mistake. It was buggy and the customer support was dismal. What a relief it was to work with Okendo. The process - from sales to implementation and setup - was among the best we've seen. Okendo even supported us with integration with other apps - going as far as helping to setup a flow sequence in the other app. We love working with this innovative company and would highly recommend them.

Feb. 27, 2023

I've been using Okendo since June 2019 and I think it's FIVE STAR PLUS!! Simple and great support, and I reply to every review we get, good or bad, and we publish 99% of them!

Feb. 27, 2023

So far, so good. I like the load time. It is a bit complicated to setup. But seems to be worth it. There seem to have more features that I'm not using yet. So yeah, the app is great but needs figuring.

Feb. 27, 2023

I like the functionality of the app, and I feel like it would provide a great benefit for my customer. The reason why I'm giving it 3 stars rather than 5 stars is that support isn't available until after the Free Trial is over. Again, it's about providing my customer with a good experience so I'll stick with the app but receiving daily emails about problem areas with the app and being left alone to figure out how to address them stinks.

Feb. 24, 2023

They are great! Great product and customer support! Really happy and has helped our on site conversions.

Feb. 22, 2023

Reviews app has been tremendous thus far. Switch from Stamped a while back and it's been a great experience. The service is top notch as well. Helpful in the transition and with any issues now that we have cut over. Definitely recommend.

Feb. 21, 2023

My favorite thing about Okendo is the customer service and the way they are dedicated to doing the best work. There is a reason they are 5 stars and have so many reviews. They also integrate very well with our email platform, Klaviyo. Definitely would recommend this app to anyone looking to showcase their reviews in the best light.

Feb. 16, 2023

Amazingly great service with caring staff looking after the setup. Very please with our experience with Okendo. Would highly recommend.

Feb. 16, 2023

Our experience with Okendo has been amazing!! The set up was so easy and the team was so repsponvie and easy to work with. Alannah was the best! Thanks so much for making this process so seamless for us. So excited about this and the way it will help conversion on our site.

Feb. 15, 2023

Probably the best onboarding experience I had had, ever. Nands was amazing at every step and I really felt like I could ask anything and get a response within a few hours, if every app was this useful and every onboarding this smooth my life would be much easier!

Feb. 15, 2023

Flawless installation and picked up on my theme settings and layout so it blended in beautifully with the rest of the site. Where I got confused about adding star ratings to products in a collection page, Vanessa helped me through it and it was resolved within 10 minutes.

Feb. 13, 2023

I recently request to chat with the Okendo team, Sheila specifically, as it was my first time with the review upload template. The team was so helpful and was able to look at my CSV for me to figure out what the issue was, send it back and successfully upload. Great support!!

Feb. 13, 2023

Super helpful support from Noelle who organised the Okendo team to install the app on our new store for us. Absolutely recommend Okendo, especially for the amazing service you receive from them as a customer.

Feb. 10, 2023

Super rapide ! Disponibles. Okendo fait le set up pour vous. Bon vu le prix c'est bien, mais l'équipe est vraiment à l'écoute. Je recommande vivement !

Feb. 10, 2023

Great customer service, app is so user friendly and it's been able to do everything we wanted (link to our loyalty program, add UGC to our product pages) and more!

Feb. 10, 2023

Great customer service - walked me through the whole setup and installed their app in my theme too. Can't wait to start collecting reviews and UGC with Okendo.